Autismhelpapp レビュー 

I would rate it zero stars if I could! ABSOLUTE SCAM!!!

I paid 99p for results and the cheeky beggars then took £14.99 from my account a few days later. When I asked them about this, they told me that I should have known that I was setting up a subscription. They didn't like it when I told them that nowhere on their website does it state that it is a subscription service. Not even when I made the 99p payment!

They refused to give me a refund and so I've had to go through my bank to get my money back!

Stay away from this company as they are nothing but a bunch of scammers!

As others have found I paid $1 for supposed free test results (this should have been my first read flag) Then 2 days later $24.95 was debited for a subscription that I had not consented to.
I emailed and stated that they were in breach of the Australian consumer law that’s states “it is illegal to deceive customers into a subscription and it must be made clear they are doing so” I also attached some information of another company (Just answer) that the ACCC is taking to court currently for the same deceptive practices. Funnily enough I received a refund about 6 hours later. So for any Australians in the same situation I hope this helps get your money back.

If I could give a 0 i would. No mention of subscription at all. Its a scam!

If I could give 0 stars I would.
Started taking monthly amounts from account. I emailed to cancel the subscription. They emailed back to say it was cancelled and no more payments would be taken. Today another payment was taken. I emailed again, copying in the last email they sent, asked them to cancel and refund the latest payment. Very rude, bullying email sent back. Basically saying I knew what I was signing up for and no refunds happening. I am going to contact my bank directly to block them. Rude, scamming bullies. Avoid at all cost!!!

Complete scam. The owners should be in jail. If anyone can track them down I would like to help fund the lawyers to sue them.

Similar to others, I was scammed after signing up for a single test cost of 99cents. They charge under a different name, "Savero.DK" so I didn't realize after multiple $19.95 fees. I hope they get investigated and shut down.

Paid a small free for an assessment (it was supposed to be free but to see the results you needed to pay. I said fine, it was £0.99.) Two days later they tried to charge £14.99 for no reason whatsoever. They are fishing for data and card details via this "assessment" which provided no useful or personalised information whatsoever, it's a scam. Stay away!

I sought out the autism screening online after a GP told me to.

I did the quiz and paid 0.99 for my results. I thought all was smooth. 2 days later 14.99 was deducted from my account for a subscription to an app. I thought ‘I haven’t downloaded an autism help app’ so I emailed and said I had only done the screening online and can I have a refund.

They refused. I don’t even have the app, and I emailed not 10 minutes after the money was deducted.

I told them I would leave a bad review, and I am true to my word.

To me, this is unacceptable.

Not to make this personal but I am seriously struggling trying to get a diagnosis and this is the last thing I needed from a company who say they want to help people in my position.

I didn’t even realise there was an app! It feels like you are preying on the weak (though I know I am not weak of course).

Scam. 'Free' test that costs 99p to access results. No information is given that £14.99 monthly will be taken. Will be making charge back from my bank

Supposedly a free test but once completed you have to pay a small fee to see the results. This is annoying but not as annoying as finding out a month later that the company stores your details for a £20 rolling subscription - for nothing!!!!
DO NOT USE THESE SCAMMERS!

Like everyone else here, it’s a scam. They auto subscribe you without your awareness. Don’t send a single email about being on a subscription so thy you remain completely aware, they just charge your account. Can’t even access any log in or account on the website. Stay away, don’t give them your bank details.

I'm yet another Potential Autistic person that fell for this scam, i wish more could be done to stop these type of systems working on the internet.

Please any one reading this do not use this, just go to your doctor if you feel like you have autism.

DO NOT TRUST THIS WEBSITE

Did an autism test back in May and only just recently realized they have been taking money from me for the past 6 months for a subscription I didn't sign up for. The one time payment of 0.99 pounds for the test results never stated clearly that it would turn into a monthly subscription. If I had known I would've canceled it immediately.

After contacting them by email they said they are unwilling to give me a full refund because I had the benefits of the subscription. (how can I utilize the benefits if I didn't even know I was subscribed to them in the first place) but said they are kind enough to give me a 2 month refund which I find very unfair.

Be careful. Don't get scammed by this company.

I also got scammed by this company.

Wanted to see the results for a test that was 99p so paid it now weeks later being charged £20, sent a email to cancel my "subscription" i never signed or agreed to and they have ignored it.

Once the payment is no longer pending will be disputing this with my bank. This company is a disgrace! no where does it state if you pay for this result you will be charged £19.95 a month randomly, what for? i don't even know what it's for? more tests? doesn't even make sense.

When a company puts a subscription cancellation behind a email address rather than the website you know its shady, from what i can see only way to stop this is by telling your bank to block it otherwise the money will keep going out, not sure why people are cancelling debit cards just need to ask your bank to block it.

Company replied saying its clearly stated they will charge £20 a month, where? why is there so many reviews about it then? we all blind?? or you just robbing money off people as these reviewers are just the people who's noticed, a lot of people don't even check what's being taken out. Currently disputing two payments taken by them in a hope to get £40 back for a service i never even knew about let alone used.

Terrible company needs closing down for fraud.

Update - company told me they had cancelled the subscription but my bank says otherwise! had to put a block on it so they didn't cancel it they just said they had! so make sure your telling your bank to block this no matter what because their not doing it from their side.

Don't be fooled by the 99p or 30p test purchase. It is a con to pass the payment gateway barrier of your financial institution. They are signing you up to a subscription that you have no awareness of. No communication of it all. Just money gone from your account within 48 hours. Disgusting crooks. How can people operate this way? Disgraceful. I unfortunately don't appear to have my money returned by American Express either. Dispute was closed and marked as resolved within 3 days - no communication on that either so assume it is tough luck for me.

I've noticed people on here talking about how they offer you a 99p service for the test results, but then automatically sign you up to a £20 per month subscription (without telling you)

This becomes active within 48 hours of doing the test, so DO NOT pay for the results.

Also worth mentioning, to help anyone who does get caught out, if you contact your bank and raise a dispute claim, they should force the refund. My bank got the money from these crooks within a day, and it was back in my account with the website blocked.

So, dispute it if you get caught out, so websites like this can get shut down.

Sick people scamming off others, who, in particular, may be struggling mentally.

SHUT THEM DOWN!

This company is a scam, you can answer all the questions then it demands £1 for the results. Seems reasonable and shows as a single charge with no additional conditions. The next day they took £20. No warning, no information. There is absolutely nowhere that mentions this charge. Clear scam.

Scam. It isnt clear they are going to take more money then make it impossible to cancel subscription. Had to cancel card. Avoid!!!

Took money out of my account for a subscription I did not sign up to.

Poor. Offer a free test and after the questionnaire you have to pay for the results.
Not free at all