NOT plug and play, no instructions, no support
Bought a carplay unit for a Touareg with a RCD550 screen. It is sold as plug and play but requires the entire infotainment unit to be disassembled and an extra circuit board to be installed. No real instruction given other than a wiring diagram for the plug and play canbus connections. Rear cam is black even though wiring both with and without power from the backup light. Not exactly seamless integration with oem parts either, next song uses previous song button and vice versa. In order to switch between android auto and oem views the oem phone connection menu turns up on the dash. No steering wheel button for siri/google assistant, only touch. Support answers initially but doesent provide any actual help or answers. I have requested the password for the protected advanced factory settings in order to try and fix the faulty canbus and camera settings myself, but my request has been ignored. Originally posted this review on their website (with five stars as that is the only option to select there), and it was deleted almost instantly.








