This company is one of those daylight robbery companies. SCAMMING C#*TS Lets you book a car and pay without putting a flight number. - sends request for the car. - on confirmation asks for... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Booked a car rental for France. Site had clear information and good range of vehicles. Difficult area like insurance was well explained, and conditions / constraints crystal clear in plain language. H... もっと見る
企業が回答しました
Best deal ever. Normally when travelling to Europe we rent directly off Europcar. By booking through these guys, same car, same supplier, massive savings. Approximately 50% less than going direct! How... もっと見る
Hired a 10 seater van from Europcar Zurich via Auto Europe. With 6 of us travelling we had many questions which the booking agent was able to research and return with answers. The Volkswagon Caravelle... もっと見る
企業情報
Auto Europe New Zealand について
当該企業による記述
With over 50 years of experience, Auto Europe is a leader in car hire and now available in New Zealand. Compare car hire in 190 countries and 28,000 locations and get a car hire that suits you for the best rate available.
Our Products連絡先
P.O. Box 1321, 2059, North Sydney, オーストラリア
- 0800 885 052
- reviews@autoeurope.co.nz
- autoeurope.co.nz
3.7
まあまあ
217件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good range of vehicles at fair prices
2024年10月14日
Auto Europe New Zealand からの回答
Hi Chris,
Thank you for your kind words. We're glad you found a vehicle that met your needs at a price you were comfortable with.
Ashleigh
Straightforward and secure
2024年9月3日
Auto Europe New Zealand からの回答
Hi Mark,
Thanks again for your review and feedback.
We're glad our processes are straightforward and secure for your peace of mind.
Safe travels!
Ashleigh
Auto Europe New Zealand からの回答
Hi John,
Thank you for your review! We’re thrilled you found our pricing competitive and the booking process easy. We strive to offer the best value and a seamless experience for our customers, so it's great to know we're hitting the mark.
We greatly appreciate your feedback and look forward to assisting you with your future car hire needs. If you have any questions or need further assistance, please don’t hesitate to contact us.
Safe travels and best wishes,
Ashleigh
Credit card surcharge
You get charged an additional 2% credit card fee, which is a bit rich given how much our car hire has come up to. And there are no options to pay by Paypal, which is a cheaper and more secure way of paying.
2024年7月30日
Auto Europe New Zealand からの回答
Hi there,
Thank you for taking the time to share your feedback. We understand your concerns regarding the 2% credit card fee and the lack of PayPal payment options.
We have to implement the credit card fee to cover the costs associated with processing transactions, but we appreciate your feedback and will consider it as we review our payment policies. We strive to offer various payment methods to suit our customers' preferences and security needs, and your suggestion about PayPal is valuable to us.
If you have any further questions or concerns, please contact us directly. We appreciate your business and hope to have the opportunity to serve you again.
Best regards,
Ashleigh
Easy website
Easy website, good pricing and great customer service when I called re. a query.
2024年5月27日
Auto Europe New Zealand からの回答
Hi Donna,
Thank you for your review and feedback. It's great to hear that our website is easy to use and we provide great prices.
We hope to see you again & safe travels!
Ashleigh
Can't beat Keddy
Easy to book, great prices, in terminal pick up out of hours extremely handy.
2024年5月17日
Auto Europe New Zealand からの回答
Hi Jodie,
Thank you for your review and feedback!
It's great to hear our booking process is simple, and that we offer competitive pricing for your hire.
Safe travels & we hope to see you again soon.
Ashleigh
Transparent, user friendly
Totally transparent on fees, all important info in one screen, easy to use, all up a pleasant experience.
2024年4月21日
Auto Europe New Zealand からの回答
Thank you for taking the time to share your experience with us, Richard!
We're delighted to hear that our booking process was simple and transparent.
Safe travels!
Ashleigh
Easy booking process
Easy booking process. Lets see what pick up and return experience is like
2024年4月8日
Auto Europe New Zealand からの回答
Thank you for taking the time to share your experience with us, Kerry! We're delighted to hear that our booking process was simple.
Safe travels!
Ashleigh
I booked Drop-off for the wrong day
I booked Drop-off for the wrong day, I phoned the free no. and got lovely calm music so I thought I might be on for a while, but my call was answered within a minute, and my problem sorted/date changed/refund done. Amazing! Great job auto-europe
2024年4月2日
自発的なレビュー
Auto Europe New Zealand からの回答
Thank you for taking the time to share your experience with us, Sue!
We're delighted to hear that our customer service team was able to assist you promptly and efficiently in changing your booking date or arranging a refund. At Auto Europe New Zealand, we strive to provide excellent service, and your feedback is greatly appreciated.
We look forward to assisting you with any future travel plans you may have. Safe travels!
Ashleigh
Very efficient and flexible
2024年3月12日
Auto Europe New Zealand からの回答
Hi Kevin,
Thank you for your feedback and review.
We're so glad you have found Auto Europe New Zealand to be efficient and flexible.
We look forward to seeing you again soon.
Ashleigh
Auto Europe New Zealand からの回答
Hi there,
Thank you for your feedback and review.
We're so glad you have had a great experience with Auto Europe New Zealand.
We look forward to seeing you again soon.
Ashleigh
Auto Europe New Zealand からの回答
Thank you for your review & feedback.
Easy to use website
Easy to use website. Gives you payment information for whatever size you require. Even for commercial or executive vehicles. Used them before. Never had any issues
2023年12月18日
Auto Europe New Zealand からの回答
It's great to see this feedback and review!
Hope to see you again soon.
Ashleigh
really easy!
2023年11月24日
Auto Europe New Zealand からの回答
Hi there,
Thank you for your review and feedback.
We are so glad to hear we could service your self-drive request and that our booking process was simple.
We look forward to servicing your future hires.
Kind regards,
Ashleigh
great service!
2023年9月16日
Auto Europe New Zealand からの回答
Hi there,
Thank you for your review and feedback.
We are so glad to hear we could service your self-drive request and that our service was great.
We look forward to servicing your future hires.
Kind regards,
Ashleigh
Sarah your telecommunications employee…
Sarah your telecommunications employee made the experience amazing. So helpful and kind.
2023年9月10日
Auto Europe New Zealand からの回答
Hi ,
Thank you for your review and feedback.
We are so glad to hear we could service your self-drive request and that our website was simple to navigate with great, friendly staff to assist.
We look forward to servicing your future hires.
Kind regards,
Ashleigh
Auto Europe New Zealand からの回答
Hi Mike,
Thank you for your review and feedback.
We are so glad to hear you had a positive experience when booking with us and that we are competitive and easy to book with.
We hope to hear from you again soon.
Kind regards,
Ashleigh
It's a bit daunting booking a car so…
It's a bit daunting booking a car so far in advance so far away, it's good to have a local point of contact and back up to answer questions
2023年6月9日
Auto Europe New Zealand からの回答
Hi Mel,
Thank you for your review and feedback.
We are so glad to hear you had a positive experience when booking with us - always good to have a local contact, we agree!
We hope to hear from you again soon.
Kind regards,
Ashleigh
VERY SIMPLE!
2023年5月12日
Auto Europe New Zealand からの回答
Dear John,
Thank you for writing such a positive review about your recent experience with our service. We are thrilled that you found our process simple.
We hope to continue serving you in the future and look forward to providing you with the same level of service and value you expect from us.
Thank you again for your kind words and for choosing our company for your needs.
Best regards,
Ashleigh
Form not working and nobody to ask
I filled in the section: "other countries and comments/request". I wrote down the countries and asked that that my wife be second driver. However, I could not proceed with payment. I tried to call the number for enquiries and waited for a long time, but nobody picked up.
In the end, I deleted the 2nd driver and resubmitted everything again. It worked out but I feel bad that my wife is now not a driver as well.
2023年5月9日
Auto Europe New Zealand からの回答
Hi there,
Thank you for reviewing our service.
Our team has since contacted you, and we are glad to see that your enquiry has been resolved. We also want to thank you for your feedback. We are always continuing to find ways to better our processes and our service.
Thank you again for your constructive feedback and for choosing our company for your car hire needs.
Best regards,
Ashleigh
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