Auto Europe New Zealand レビュー 

217
TrustScore 5段階評価の3.5

3.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

This company is one of those daylight robbery companies. SCAMMING C#*TS Lets you book a car and pay without putting a flight number. - sends request for the car. - on confirmation asks for... もっと見る

5つ星のうち4の評価

Booked a car rental for France. Site had clear information and good range of vehicles. Difficult area like insurance was well explained, and conditions / constraints crystal clear in plain language. H... もっと見る

企業が回答しました

5つ星のうち5の評価

Best deal ever. Normally when travelling to Europe we rent directly off Europcar. By booking through these guys, same car, same supplier, massive savings. Approximately 50% less than going direct! How... もっと見る

5つ星のうち5の評価

Hired a 10 seater van from Europcar Zurich via Auto Europe. With 6 of us travelling we had many questions which the booking agent was able to research and return with answers. The Volkswagon Caravelle... もっと見る

企業情報

  1. レンタカー 代理店
  2. カー アクセサリー店

Auto Europe New Zealand について

当該企業による記述

With over 50 years of experience, Auto Europe is a leader in car hire and now available in New Zealand. Compare car hire in 190 countries and 28,000 locations and get a car hire that suits you for the best rate available.

Our Products


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3.7

まあまあ

TrustScore 5段階評価の3.5

217件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.7

すべてのレビュー

(217)

過去12か月のレビュー数: 2

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5つ星のうち5の評価

Easy to use website

Easy to use website
Good value
Clear instructions

2023年4月23日
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi Steve,

Thank you for taking the time to leave a positive review about our easy and simple booking process. We're thrilled to hear that you found our system simple and that our information was readily available.

We strive to make the booking process seamless and easy for our customers. We also believe transparency is essential, and we're glad to hear that our information was accessible and helpful.

We appreciate your feedback and hope to continue providing top-notch service to all of our valued customers. If you have any further comments or suggestions, please don't hesitate to contact us. We value your input and are always looking for ways to improve our services.

Thanks again for choosing Auto Europe. We look forward to serving you in the future!

Kind regards,
Ashleigh

5つ星のうち4の評価

easy site

easy site, but I want 'free' GPS in car!

2023年2月27日
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi,

Thank you for taking the time to leave a positive review about our easy and simple booking process. We're thrilled to hear that you found our system simple and straightforward and that our information was readily available.

We do have certain suppliers that offer GPS units within the vehicle. Let us know if your require addition assistance with this.

We strive to make the booking process as seamless and easy as possible for our customers. We also believe transparency is essential, and we're glad to hear that our information was accessible and helpful.

We appreciate your feedback and hope to continue providing top-notch service to all of our valued customers. If you have any further comments or suggestions, please don't hesitate to contact us. We value your input and are always looking for ways to improve our services.

Thanks again for choosing Auto Europe. We look forward to serving you in the future!

Kind regards,
Ashleigh

5つ星のうち5の評価

Very simple booking process

2023年1月30日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi,

Thank you for taking the time to leave a positive review about our easy and simple booking process. We're thrilled to hear that you found our system simple and straightforward and that our information was readily available.

We strive to make the booking process as seamless and easy as possible for our customers. We also believe transparency is essential, and we're glad to hear that our information was accessible and helpful.

We appreciate your feedback and hope to continue providing top-notch service to all of our valued customers. If you have any further comments or suggestions, please don't hesitate to contact us. We value your input and are always looking for ways to improve our services.

Thanks again for choosing Auto Europe. We look forward to serving you in the future!

Kind regards,
Ashleigh

5つ星のうち5の評価
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi,

Thank you for taking the time to leave a positive review about our easy and simple booking process. We're thrilled to hear that you found our system simple and straightforward and that our information was readily available.

We strive to make the booking process as seamless and easy as possible for our customers. We also believe transparency is essential, and we're glad to hear that our information was accessible and helpful.

We appreciate your feedback and hope to continue providing top-notch service to all of our valued customers. If you have any further comments or suggestions, please don't hesitate to contact us. We value your input and are always looking for ways to improve our services.

Thanks again for choosing Auto Europe. We look forward to serving you in the future!

Kind regards,
Ashleigh

5つ星のうち5の評価

Good deal

Good deal, easy to book

2023年1月15日
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hello,

Thank you for your review.

We are happy to hear you have had a great experience booking with Auto Europe New Zealand.

Kind regards,
Ashleigh

5つ星のうち5の評価

Booking Change

I needed to change a reservation and it was no problem. Person I dealt with did a great job. Thank you.

2023年1月8日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hello,

Thank you for your review.

We are happy to hear you have had a great experience with our customer service team when amending your booking with Auto Europe New Zealand.

Hope to see you again soon.

Kind regards,
Ashleigh

5つ星のうち5の評価

Easy booking system

2023年1月8日
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hello Graeme,

Thank you for your review.

We are happy to hear you have had a great experience booking with Auto Europe New Zealand.

Kind regards,
Ashleigh

5つ星のうち5の評価

Great Choice

Provided great information to make an inform choice.

2023年1月1日
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi Geoff,

Thank you for your review.

We are happy to hear you have had a great experience Auto Europe New Zealand and that our information provided was helpful when booking.

Hope to see you again soon.

Kind regards,
Ashleigh

5つ星のうち5の評価

Definitely using AutoEurope next time

Fast, easy booking experience. Unfortunately due to Covid19 we have had to cancel trip from NZ to France in July. Emailed cancellation, and received confirmation within 12 hours that a full refund will be processed and paid in next 4-6 weeks. No hassle, no arguments. Will definitely be using AutoEurope when travel restrictions are lifted.

2020年5月4日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi Chris,

Thank you for your kind words.
Once restrictions are lifted, I hope you get to travel to France as it's such a beautiful country.

Kind Regards,
Shelley @ Auto Europe

5つ星のうち1の評価

I booked and waited over 48 hours for…

I booked and waited over 48 hours for confimation. Eventually I was informed the car I wanted was not av`l but I could have another car at a much higher price. Another company gave me instant confirmation and the car I required.

2020年2月16日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi Glenn,

We are very sorry to hear this.
If you are wanting to discuss this matter further please do not hesitate to call us toll-free on 0800 885 052. Again, we apologise for any inconvenience that has occurred for you.
Kind Regards,

Miriama @ Auto Europe

5つ星のうち5の評価

I have used Auto Europe for many years…

I have used Auto Europe for many years now and have always received excellent service

2020年2月15日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi Deborah,

Thank you for choosing Auto Europe time and time again.
Your loyalty is much appreciated!
Kind Regards,

Miriama @ Auto Europe

5つ星のうち5の評価

I have found AutoEurope gives me the…

I have found AutoEurope gives me the best prices and everything goes like clockwork. When I booked in several different countries in Europe they gave me an extra 5% off all my hires! RB

2020年2月11日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi Rob,

Thank you for choosing Auto Europe, we realy appreciate it!
We hope you enjoy your time away.
Kind Regards,

Miriama @ Auto Europe

5つ星のうち4の評価

Easy website to use and book on.

2020年2月2日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi Derek,

Thank you for your review and thank you for choosing Auto Europe!
We hope to speak to you again soon.
Kind Regards,

Miriama @ Auto Europe

5つ星のうち1の評価

Our experience with Avis Rentals was the worst in my life

Our experience with Avis Rentals Fiumicino Airport on 21 Dec 2019 is the worst I have ever had. I did the booking through auto Europe. A three day hire of a car (Lancia Ypsilon or similar) pick up time 1 pm. By 3.30 we were exiting the building in an old Fiat Punto, no wheel trims, reeking of cigarette smell. A tank supposedly full but only showing 3/4. I had prepaid $112.00 NZ. I checked my visa and discovered that an additional $511.26 has been taken from my visa.
Never again.

2019年12月23日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi Edwin,

We are very sorry to hear this and our customer service team has been in contact with Avis over the seasonal period to help rectify this for you.
We hope you had a great Christmas and New Year.
Kind Regards,

Miriama @ Auto Europe

5つ星のうち4の評価

This is the second time I've used this…

This is the second time I've used this site, and it's been very straight forward. If the service is as good when i pick up the car, that will be fantastic.

2019年12月18日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi Christopher,

Thank you for your feedback, we will take this into consideration with our suppliers.
We hope you had a great Christmas and New Year.
Kind Regards,

Miriama @ Auto Europe

5つ星のうち5の評価

good

good deal on line

2019年11月23日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi Brian,

We're glad you found a great deal with Auto Europe,
we're more than happy to help you out!
Have a great day,

Miriama @ Auto Europe

5つ星のうち5の評価

Quick and easy

Quick, comprehensive and easy to follow online booking.

2019年10月13日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi there,

Thank you for leaving your feedback, it's glad to hear how easy the process was for you.
Hope to speak to you again soon!
Kind Regards,

Miriama @ Auto Europe

5つ星のうち5の評価

Easy to use

Easy to use, competitive pricing

2019年10月4日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi Ger,

Thank you for your feedback!
Kind Regards,

Miriama @ Auto Europe

5つ星のうち5の評価

Booked a rental car for my trip from…

Booked a rental car for my trip from Melbourne to Sydney, needed to make some changes to pick up and drop off. No problems, simple phone call and everything done. Amended confirmation in my in-box within minutes of getting off the phone, don't recall to whom I spoke, but an excellent result. Very satisfied with their service.

2019年10月1日
自発的なレビュー
Auto Europe New Zealand ロゴ

Auto Europe New Zealand からの回答

Hi Andy,

Thank you very much for your review.
We hope you enjoyed your trip to Sydney!
Kind Regards,

Miriama @ Auto Europe

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