Really happy with the service! Had my control arms and tyres replaced and the whole process was easy and straightforward. Super friendly, helpful and reasonably priced. My car is driving so much bette... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy search for the service I was looking for, very quick response with quotes, and all booked within 20mins!! Very easy and straightforward. Price was very competitive.
Booked my car for a service plus some extra work. Quote was great. I received booking confirmation and reminders. The mechanics did a great job. Entire process was easy.
企業が回答しました
Finding a mechanical business to carry out a logbook service on my Holden was super easy using AutoGuru's web suite. Being able to compare several businesses without ringing all over the place, talki... もっと見る
企業が回答しました
企業情報
当該企業による記述
What drives us? Simple. It’s our burning desire to make automotive services fairer, easier and more transparent for motorists and mechanics alike. That, and the office coffee machine. But mostly, it’s the burning desire part.
連絡先
Gold Coast, オーストラリア
- contactus@autoguru.com.au
- autoguru.com.au
4.6
優良
1711件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were very helpful even though it…
Staff were very helpful even though it took time
2026年1月13日
自発的なレビュー
AutoGuru からの回答
Glad we could make it easy and friendly for you!
Great and easy to use
Great and easy to use. Just disappointed with belt options only had timing chain/belt to select wouldn't let me select fan belt other than that good.
2026年1月2日
自発的なレビュー
AutoGuru からの回答
Cheers for the great feedback Tony.
First time I’ve booked online for a…
First time I’ve booked online for a service and it was very thorough.. which worked out well for me.
2026年1月2日
自発的なレビュー
AutoGuru からの回答
Welcome to AutoGuru, Ina! Glad you had a great first time experience. Thank you for the review.
AutoGuru からの回答
Great to hear! Cheers, Robert.
Easy to use and fast results
Easy to use and fast results. Lots of quotes to choose from, pricing up front and easy to book a mechanic.
2025年12月7日
自発的なレビュー
AutoGuru からの回答
Prompt, convenient, and simple… we’ll take that win!
All good except logbook not being…
All good except a full report for record keeping.
2025年12月9日
自発的なレビュー
AutoGuru からの回答
Thank you for the review and stars. Please reach out to us if you need anything further.
alternator replacement
Had an alternator replaced. Job done fast and at a great price. Will use again.
2025年12月4日
自発的なレビュー
AutoGuru からの回答
Cheers, Dave. Glad you had a great booking experience.
AutoGuru からの回答
As easy as ABC! Thank you, Lisa.
AutoGuru からの回答
This is the kind of feedback we love to hear. Thank you Moz.
The communication from the team members…
The communication from the team members from first contact has been exceptional. The service has been excellent.
I've tried to organise a windscreen and, it's been challenging to say the least.
The team here have organised, set up and checked with me over the last week and I'm impressed.
I'm booked in for next Friday and will definitely update after the job is done.
2025年11月28日
自発的なレビュー
AutoGuru からの回答
Thanks for giving AutoGuru a go. We’re here to make your booking experience stress-free! We appreciate your review, Andy!
Quick and easy to book
Quick and easy to book. Clear pricing and good to be able to read reviews.
2025年11月11日
自発的なレビュー
AutoGuru からの回答
123 and your booking’s a breeze. Thanks, Elysse!
Worst experience ever
Worst experience ever. Wrong vehicle type listed for QLD rego, vehicle is 2019 Mazda MX-5 manual on Auto guru shows automatic they refuse to fix it.
Bridgestone selet Geebung has no idea the vehicle service for 2019 Mazda MX-5 is 10,000 K/M or 12 months they say no it’s only 6 months even though Mazda Australia website says otherwise. They’re rude, angry, aggressive and they’ve no manners. I’m trying to support local businesses but they’re way too rude to have my support. Stay far away take your business elsewhere.
2025年11月21日
自発的なレビュー
AutoGuru からの回答
We’re sorry to read your review, as it doesn’t reflect what actually occurred and we’d like to clarify for accuracy. You did reach out to us directly, and we updated your booking with the correct transmission details which is displayed on your booking confirmation.
We take customer service seriously and are reviewing the interaction. We will reach to you to investigate further as we genuinely value customers and want to provide a transparent service.
AutoGuru get your process organized
The service center was great but how Auto guru organize this is so odd nobody knew what was going on. It was disorganized and lacked communication. The servicing was fine, hawkins were very honest I would go back but I am unsure if I would use Auto guru to book the next service. (Edit after reply) - not only have I now been chastised over the phone due to my review by Auto guru. The reply implies I was the issue with communication which is not at all accurate. Please note had I waited for a booking confirmation from Auto guru the service would not have happened. However I paid at the time of booking. My review reflects on the booking process and lack of booking confirmation. Hawkins did not confirm the booking until I called them directly 30 mins prior to the service appointment. While your reply is eloquent it lacks accuracy.
2025年11月17日
自発的なレビュー
AutoGuru からの回答
We are genuinely sorry to hear the booking process felt disorganised and lacked clear communication on our end, especially since we communicated directly with the number of the person on the booking provided. We truly value your willingness to return to Hawkins. We'd love the chance to show you that a direct booking experience with AutoGuru can be just as professional as the service itself.
Very happy with the whole process from…
Very happy with the whole process from booking to completion of the work. Nick arrived within the booked timeslot and had the brake pads replaced quickly and fuss free
2025年11月15日
自発的なレビュー
AutoGuru からの回答
That's the power of simple, fast service we aim for! We're thrilled the mechanic delivered a quick, fuss-free brake pad replacement for you.
Easy process
Easy process, good communication, web site easy to use, found a great local mechanic
2025年11月15日
自発的なレビュー
AutoGuru からの回答
Thanks for giving AutoGuru a go. We’re here to make your first mechanic experience stress-free!
Great service and communication from…
Great service and communication from the team at bridgestone castle hill.
2025年11月14日
自発的なレビュー
AutoGuru からの回答
Awesome to hear, thanks for booking with us!
AutoGuru からの回答
Convenience made simple, thanks for noticing!
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