AutoPartsPrime.com レビュヌ 70

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TrustScore 5段階評䟡の4

4.2

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Ordered parts online, I was updated on shipping the entire time. No issues. I would order from them again

5぀星のうち5の評䟡

Identifying and ordering the replacement part I needed for my vehicle was a simple process on the website and the price was very competitive. The part was delivered as promised. A good experience.

5぀星のうち5の評䟡

Exactly as expected. Helped cleanup an exhaust leak from someone's previously shoddy job of working on the cats. Perfect fit, haven't thought about it since!

5぀星のうち1の評䟡

Easy to buy from Autopartsprime.com, and very difficult to return a part, they take very long to answer your email and when you reach the RMA department by telephone they will send you to some u... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自動車郚品店

圓該䌁業による蚘述

AutoPartsPrime by AutoPartsPrime.com, Inc. is an established business operating for over a decade and is the leading online auto parts and accessories supplier in the United States. Our giant selection and broad a range of brands available ensure that you will find what you're looking for at an affordable price.


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4.2

ほが満足

TrustScore 5段階評䟡の4

70件のレビュヌ

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5぀星のうち5の評䟡

The exact part I was looking for

The exact part I was looking for. It was a very specific bolt/washer. Shipment was quick and packaged well.
Although the S&H was a little pricey. $1.60 for the part and $12.34 for shipping. I don’t mind though, they end to make money and they’re not going to do it on a $1.60 part.

2025幎12月14日
5぀星のうち3の評䟡

Not quite what was described.

The part appears to be the right one for my car and will likely fit. However, it was offered as "silver' to match the color on my car, and it is definitely NOT silver. Thus, I will have to take it to a body shop and have it painted before I install it on my car. Disappointed!

2025幎11月27日
AutoPartsPrime.com ロゎ

AutoPartsPrime.com からの回答

Thank you for sharing your feedback with us. We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be.
We’ve looked into your order, and unfortunately it falls outside our 5 business-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time.
We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.

5぀星のうち5の評䟡

Car parts with ease!

I needed the most random little part for my Lexus fuel door. Somehow I stumbled upon your website, ordered it with ease, and it was promptly delivered. It was great! I would recommend your company to others. Thank you.

2025幎10月1日
5぀星のうち1の評䟡

This company should be investigated

This business have been take advantage of customers in the parts industry for years and they're getting away with it. They charged me for a part for my Hyundai, sent a wrong defective part instead and refused to take it back. Someone should have a serious look at their business because what they're doing isn't right.

2025幎7月18日
自発的なレビュヌ
5぀星のうち1の評䟡

⭐ 1 out of 5 — Poor Experience with Late Delivery and Customer Service

Had a delivery window of 7/31–8/01. Unfortunately, part didn't arrive until 8/02, which completely defeated the purpose of my purchase — the job had to be finished by the evening of 8/01. Even if it had arrived later that night, outside of normal business hours, I could’ve used it.

Customer service was disappointing, just shotty. They must have remote agents whose environments aren’t monitored — I actually had to hang up on one agent because their kids & dog were so loud.

The return process is straightforward, but trying to reason with them is not. I believe: 1) Should be able to return a product that arrived late, regardless if it’s 1 day or 10. 2) Shouldn't have to pay a restocking fee for something that wasn’t my fault. 3) They should provide return packaging & a prepaid label when the delay is on their end.

Instead, I was brushed off by a manager with an attitude who literally said, “Bro, it wasn’t like 10 days late—it was just a day.” That’s not acceptable customer service or accountability.

Late shipments are not addressed in their return policy, leaving customers like me stuck. My finances are tight right now, & while the part price was fair, the $21 shipping! on a $224 total made this an inconvenient frustrating poopy experience.

Now I’m left with a part I can’t use, may resell, but will probably take a while.
If on-time delivery matters to you, steer clear of AutopartsPrime.

2025幎8月7日
自発的なレビュヌ
AutoPartsPrime.com ロゎ

AutoPartsPrime.com からの回答

We sincerely apologize for the inconvenience you have experienced. Please email us at support@autopartsprime.com with [TRUSTPILOT Complaint] in the subject line and include your order number if applicable to ensure your issue is directed to management for review.

Your feedback is essential for improving our services. Thank you for bringing this to our attention.

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