I hired a car from Perugia airport for my holiday last week. There was no queue - the Opel Mokka was a delight to drive and all went smoothly. I did have to park in a space for a different car hire co... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Il veicolo aveva alcuni lievi danni nella carrozzeria indicati precisamente nel modulo di consegna. Non ho dato il massimo dei voti per la pulizia del veicolo perché esternamente era sporco forse a... もっと見る
The company operates in a correct, honest manner. The staff was very helpful, and no issues.
企業が回答しました
Esperienza pessima Personale indisponente, irrispettoso ed ineducato. All'arrivo ho dovuto percorrere a piedi e con le valigie tutti i parcheggi dell'aeroporto perché non si trovava la macchina.Alla... もっと見る
企業が回答しました
企業情報
当該企業による記述
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
連絡先
Via dell'Aeroporto, snc, 06134, Perugia, Perugia, イタリア
- +39 075 509 7204
Auto e furgoni
4.3
優良
100件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 90％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
staff vert helpfull
2026年6月27日
autovia.it - Perugia Aeroporto からの回答
Dear Customer,
thank you for sharing your feedback. Your satisfaction is very important to us and encourages our team to keep improving.
The Autovia Team
I would use them again
The company operates in a correct, honest manner. The staff was very helpful, and no issues.
2026年6月17日
autovia.it - Perugia Aeroporto からの回答
Dear Customer,
we are delighted to read your positive comments. Thank you for choosing our company.
The Autovia Team
All went smoothly
I hired a car from Perugia airport for my holiday last week. There was no queue - the Opel Mokka was a delight to drive and all went smoothly. I did have to park in a space for a different car hire company when I dropped it back, as the two spaces for Autovia were full, but I explained why and was allowed to leave it there. No complaints at all.
2026年5月31日
自発的なレビュー
autovia.it - Perugia Aeroporto からの回答
Dear customer, we truly appreciate your feedback. We’re glad everything went smoothly for you.
The Autovia Team
autovia.it - Perugia Aeroporto からの回答
Gentile cliente,
grazie davvero per il suo feedback positivo! Siamo felici che l’esperienza sia stata di suo gradimento.
Il Team Autovia
Upgrade gratuto da Toyota Yaris a…
Upgrade gratuto da Toyota Yaris a VolksWagen Golf 2000 diesel nuovissima, per un confort molto maggiore.
2026年4月27日
autovia.it - Perugia Aeroporto からの回答
Gentile cliente, siamo lieti che tutto sia andato per il meglio. Grazie per la fiducia e per il tempo dedicato alla recensione!
Il Team Autovia
Great service
Great service, nice frindly people, good car, Easy to pickup and return at Perugia airport
2025年10月9日
autovia.it - Perugia Aeroporto からの回答
Dear Customer,
thank you for your review! We’re glad to hear that you appreciated our great service, friendly staff, and the easy pick-up and return process at Perugia Airport.
Your positive feedback is truly appreciated.
Best regards,
The Autovia Team
Everything according to plan
Everything according to plan. Helpful and flexible personnel.
2025年10月5日
autovia.it - Perugia Aeroporto からの回答
Thank you very much for your 5-star review!
We’re glad to hear that everything went according to plan and that you found our staff helpful and flexible. Our team is committed to providing a smooth, reliable, and customer-focused rental experience every time.
We look forward to welcoming you again soon!
The Autovia Team
autovia.it - Perugia Aeroporto からの回答
Thank you for your 5-star review! We’re delighted that you appreciated the helpfulness and politeness of our helpdesk staff. Providing friendly and professional service is one of our top priorities.
We look forward to welcoming you again soon with Autovia!
The Autovia Team
Use with care - agree car damage before driving
I’d actually give this company zero stars if I could.
Requested a Seat Ibiza but got a battered Fiat 500 from perugia airport - we were given a printout showing damage to the passenger side and rear of the car. However we took a video prior to driving it away. We had no incidents with the car. And returned it in the same condition, A number of weeks later we were advised that we had caused additional damage to the passenger side and would be invoiced for cost of repairs. I provided video evidence showing the alleged damaged was already done however they still too money from my credit card.
The fact that there was existing damage (which looked quite old) should have made me request another car. I suspect that this company claim for repairs and don’t in fact get the car repaired and then charge the next renter ……. And so on.
UPDATE:
After many emails and re sending of video evidence, Autovia eventually acknowledged that the damage was pre-existing to my hire and refunded the amount taken from my card. Whilst collecting and dropping off the car was good, the post rental experience was not. I’ll not be using Holiday extras to book a budget rental again.
2025年6月18日
自発的なレビュー
autovia.it - Perugia Aeroporto からの回答
Dear Customer,
we have located your contract and can clarify every charge applied. We do not “steal” — any amounts are processed strictly according to the signed rental agreement and documented vehicle condition.
Please write to customercare@autovia.it
so we can share a full breakdown and correct anything that may be wrong. Once clarified, we kindly ask you to consider updating or removing your review.
Autovia Team
Autonoleggio serio ed economico
Personale gentile, auto nuova e conveniente ci siamo trovati benissimo!!!
2025年8月19日
autovia.it - Perugia Aeroporto からの回答
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
autovia.it - Perugia Aeroporto からの回答
Gentile cliente,
la ringraziamo per il suo riscontro positivo! Siamo lieti che abbia apprezzato l’efficienza delle operazioni e la qualità del veicolo. La prossima volta contiamo di guadagnarci anche la quinta stella!
Un saluto cordiale,
Il Team Autovia
Huge fee!
Huge fee!
I didn't get the car I ordered. I appreciate this happens. However, the GR car I was given is a large car with very limited power to get up hills. Of which there were/are many.
I then needed to extend the booking for a further two weeks and was quoted 1,800 eruros. I huge amount of money. I did not take this quote and went to another car rental company who gave me a car for MUCH lower.
2025年8月15日
autovia.it - Perugia Aeroporto からの回答
Dear Customer,
thank you for sharing your experience. We are sorry to hear about your disappointment.
Please note that car models shown during booking are always “examples” of the category reserved, and while we do our best to provide the same model, substitutions within the same or higher category may occur depending on fleet availability at the time of pick-up.
As for the extension cost, rental rates are dynamic and can vary significantly depending on period, availability, and booking channel. This is why the quotation you received for an extension may have been higher compared to your initial reservation.
Should you wish, you can contact us at customercare@autovia.it with your booking details, and we will be happy to review your case more closely.
Best regards,
Autovia Team
Great servicen and nice car
2025年8月2日
autovia.it - Perugia Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
autovia.it - Perugia Aeroporto からの回答
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
clean excelent car
clean excelent car, hassle free chech-out, very responsive employee at the counter.
2025年7月15日
autovia.it - Perugia Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Reliable cars every time
Reliable cars every time, friendly staff and all important information about the rental is always easily available.
2025年6月16日
autovia.it - Perugia Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Séjour en Ombrie (Umbria, Italia)
Accueil sympathique au guichet de l’aéroport de Perugia. Pas d’attente.
véhicule neuf.
Retour simple et rapide également.
2025年6月8日
autovia.it - Perugia Aeroporto からの回答
Gentile Cliente,
la ringraziamo per il suo commento. Anche se dice di non capire l’inglese, ci fa piacere sapere che ha comunque percepito bene il nostro servizio e che l’esperienza sia stata positiva.
Speriamo di riaverla presto tra i nostri clienti!
Cordiali saluti,
Autovia Team
Il veicolo è stato consegnato e…
Il veicolo è stato consegnato e ritirato in tempi brevi. Personale gentile.
2025年6月11日
autovia.it - Perugia Aeroporto からの回答
Gentile Cliente,
La ringraziamo per aver condiviso la sua esperienza positiva riguardo ai tempi di consegna e al servizio del nostro personale. Speriamo di poterla accogliere nuovamente in qualsiasi nostra filiale!
Cordiali saluti,
Autovia Team
autovia.it - Perugia Aeroporto からの回答
Gentile cliente,
la ringraziamo per le sue parole! Siamo felici che abbia apprezzato la cortesia, la velocità e la competenza del nostro servizio.
Cordiali saluti,
Autovia Team
servizio ottimo le uniche cose su cui…
servizio ottimo le uniche cose su cui porre una nota non eccellente sono: auto troppo lenta e pesante. luogo di riconsegna del mezzo in roma del tutto privo di segnaletiva snervante da trovare
2025年5月26日
autovia.it - Perugia Aeroporto からの回答
Gentile cliente,
la ringraziamo per il suo riscontro e per aver condiviso la sua esperienza in modo chiaro. Siamo felici che il servizio sia stato all’altezza delle aspettative e prendiamo nota dei suoi suggerimenti, utili per continuare a migliorare.
Un saluto cordiale,
Il Team Autovia
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。