I had a problem with my credit card, and we proposed to the office employee to buy the service of a second driver for my wife, so she could use her credit card only for the deposit, because the total... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Alquilamos una suv,en Treviso y otra en Cagliari,para nuestra sorpresa ambas eran nuevas,impecables, 5000km. Con toda la tecnología. De Treviso entregamos en Roma.Contratamos el seguro más completo en... もっと見る
企業が回答しました
Nie polecamy! Naciagneli nas na dodatkowe ubezpiecznie ktore kosztowalo wiecej niz wynajecie samochodu. Pamietajcie ze jako jedna z nielicznych firm ktora wynajmuje samochody, dzialaja na staryc... もっと見る
企業が回答しました
The person who processed the check in was down to earth, not salesy, very professional and did not rush through the process, but at the same time was very on point. I did not felt pressured to buy ext... もっと見る
企業が回答しました
企業情報
当該企業による記述
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
連絡先
Via Noalese, 63E, 31100, Treviso, Treviso, イタリア
- +39 0422 378075
Auto e furgoni
3.9
ほぼ満足
188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Excellent service, the car was new and modern, I will recommend the company for my next trip.
2025年11月3日
autovia.it - Treviso Aeroporto からの回答
Thank you so much for your wonderful review!
We’re delighted to hear that you appreciated our excellent service and that the new, modern car met your expectations.
Your satisfaction and trust mean a lot to us, and it’s a real pleasure to know you’d choose Autovia again for your next trip.
We look forward to welcoming you back soon!
Autovia Team
A nice service, a funny and almost new little car
The employees are kind, the car was almost new and clean (inside and outside), the service was top. Good experience.
2025年10月12日
autovia.it - Treviso Aeroporto からの回答
Dear Customer,
thank you very much for your wonderful review and your 5-star rating!
We’re delighted to hear that you enjoyed your experience with Autovia, appreciating our friendly staff, the clean and almost new car, and our high-quality service.
Providing a smooth, efficient, and friendly rental experience is what we strive for every day, and your feedback makes us proud.
We look forward to welcoming you again soon for another easy, enjoyable, and well-cared-for rental experience.
The Autovia Team
Ottima esperienza!
Il personale addetto e' stato molto cortese e disponibile, il prezzo conveniente. L'auto era in buone condizioni generali e ogni minimo difetto era chiaramente riportato sul contratto.
2025年10月5日
autovia.it - Treviso Aeroporto からの回答
Gentile Cliente,
la ringraziamo per la sua recensione così positiva! Siamo lieti che abbia apprezzato la cortesia e la disponibilità del nostro personale, la trasparenza nelle procedure e il buon rapporto qualità-prezzo del servizio.
Il suo riscontro ci gratifica e ci incoraggia a mantenere sempre alti i nostri standard di qualità e attenzione verso il cliente.
Cordiali saluti,
Il Team Autovia
autovia.it - Treviso Aeroporto からの回答
Thank you very much for your 5-star review!
We’re glad to hear that you were satisfied with the car and its safety features. Safety and comfort are top priorities for us, and we’re happy that you enjoyed your driving experience.
We look forward to welcoming you again soon!
The Autovia Team
The lady at the counter was courteous…
The lady at the counter was courteous and was very clear in her explanation. The car was good and when we returned it back, the guy checked it immediately without any problems. The price was reasonable, and the deposit was refunded immediately.
2025年9月27日
autovia.it - Treviso Aeroporto からの回答
Thank you very much for your 5-star review! We’re delighted that you appreciated the courtesy and professionalism of our staff, the quality of the car, and the smooth return and prompt refund process.
Providing transparent, efficient, and worry-free service is one of our top priorities.
We look forward to welcoming you again soon for another great experience with Autovia!
The Autovia Team
Ne prenez pas de voiture à Autovia…
L'accueil à Autovia Trévise s'est mal passé !
Au bureau de l'aéroport, on m'a imposé une assurance sous prétexte que ma carte bancaire avait un problème !
Ensuite celui qui devait nous donner la voiture manquait beaucoup de patience !
- Il faut reconnaître que c'était une très bonne voiture et que le reste de la location s'est très bien déroulé...
Le retour à Naples ! Excellent !
Autovia est à l'écoute de ses clients !
2025年9月11日
自発的なレビュー
autovia.it - Treviso Aeroporto からの回答
Dear Customer,
We are truly sorry to read your review and to learn that your experience at our Treviso branch was not satisfactory. At Autovia, we place great importance on transparency and fairness in our customer relations, and we regret that you felt there was a lack of clarity or courtesy.
We understand that a language barrier may have caused some misunderstanding, and we would like to review your case in detail.
Please contact us at customercare@autovia.it
, providing your rental agreement number and rental date, so that our team can investigate the situation and offer a full explanation.
Best regards,
The Autovia Team
Nie polecamy!
Nie polecamy!
Naciagneli nas na dodatkowe ubezpiecznie ktore kosztowalo wiecej niz wynajecie samochodu.
Pamietajcie ze jako jedna z nielicznych firm ktora wynajmuje samochody, dzialaja na starych zasadach i nie akceptuja kart debetowych a jedynie karte kredytowa na glownego kierowce.
Innych rozwiazan nie biora pod uwage.
Dla nas pierwszy i ostatni raz.
2025年8月29日
自発的なレビュー
autovia.it - Treviso Aeroporto からの回答
Szanowny Kliencie,
nikt nikogo nie „naciągał”. Wymóg posiadania karty kredytowej na głównego kierowcę jest jasno określony zarówno w warunkach rezerwacji, jak i na samym voucherze. Niestety, jeśli klient tego nie przeczyta, powstaje później nieporozumienie.
Dodajemy też, że nie jesteśmy jedną z nielicznych firm, które stosują takie zasady – większość wypożyczalni samochodów w Europie nie akceptuje kart debetowych do blokady depozytu.
Pozdrawiamy,
Autovia Team
Great little car clean and comfortable…
Great little car clean and comfortable for a fiat panda. Was easy to pick up at airport and we had gone with these as we didn’t have a credit card and could use a debit card which a lot don’t do. Price was really good too would definitely use these again.
2025年9月6日
autovia.it - Treviso Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
autovia.it - Treviso Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Arnaque surfacturation voleur à fuir
À l'agence autovia de trevise le personnel me fais payer 273€ de taxe transfrontaliere au lieu des 100€ maximum profitant de la différence de langue alors qu'il me rajoute une assurance inutile et que je n'ai pas demandé
NE RESERVEZ JAMAIS AUPRÈS DE AUTOVIA ce sont des voleurs
2025年8月2日
自発的なレビュー
autovia.it - Treviso Aeroporto からの回答
Cher Client,
nous tenons à préciser qu’aucune surfacturation n’a été effectuée. Tous les services et options, ainsi que leurs montants respectifs, étaient clairement détaillés sur la facture remise lors de la prise en charge du véhicule.
Nous sommes désolés si certaines informations n’ont pas été suffisamment claires : notre équipe reste toujours disponible pour fournir toutes les explications nécessaires, même avant le moment du retrait du véhicule.
Autovia Team
autovia.it - Treviso Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Tutto eccezionale
Tutto eccezionale e auto nuovissima e pulitissima ad un prezzo assolutamente conveniente. Michele mi ha seguito dall’inizio alla fine ed è stato eccezionale. Ritornerò sicuramente.
2025年6月23日
自発的なレビュー
autovia.it - Treviso Aeroporto からの回答
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
Servizio eccellente e veloce
2025年8月1日
自発的なレビュー
autovia.it - Treviso Aeroporto からの回答
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
Great experience renting a car from…ecovia/autovia
Great experience renting a car from ecovia/autovia, very polite, real helpful and quick
I highly recommend
2025年7月20日
autovia.it - Treviso Aeroporto からの回答
Thank you for sharing your experience and for this very positive review. We hope to welcome you back for a rental at one of our many Autovia locations!
Very nice experiențe.
Very nice personnel
Very clean car, with all options You need. Easy chek-in and check-out. True professional staff.
2025年7月20日
autovia.it - Treviso Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
autovia.it - Treviso Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Te obligan a hacer un seguro
Te obligan a hacer un seguro, que si no contratas, te dejan sin coche. Este seguro superaba los 500€, triplicando la reserva. Ya teniamos seguro con booking y decian que era por la targeta. Ademas tardan 20 dias en devolver el deposito.
2025年6月25日
自発的なレビュー
autovia.it - Treviso Aeroporto からの回答
Dear Customer,
we regret that your experience was not satisfactory. We would like to clarify that our protection plans are always optional and never mandatory. The need to purchase additional insurance may depend on the credit card conditions and the booking requirements.
Regarding the security deposit refund, it usually takes up to 20 business days, depending on the card issuer.
Please feel free to contact us at customercare@autovia.it so we can review your case in more detail.
We hope to serve you better in the future.
Best regards,
Autovia Team
Muy recomendable!
Me atendieron muy bien tanto en la entrega como en la devolución del vehículo. Además me dieron un auto prácticamente nuevo (3850km de uso) y muy superior al que había reservado.
2025年6月30日
autovia.it - Treviso Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
autovia.it - Treviso Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Lo consiglio con fiducia
Molto soddisfatto della qualità dei servizi forniti, l'auto era molto ben tenuta e sicura...PROFESSIONALITÀ
2025年6月11日
autovia.it - Treviso Aeroporto からの回答
Gentile Cliente,
La ringraziamo per il suo positivo riscontro sulla qualità dei nostri servizi e sulla cura dell’auto. Siamo felici che abbia apprezzato la professionalità del nostro team. Speriamo di poterla accogliere nuovamente presso le nostre filiali in futuro.
Cordiali saluti,
Autovia Team
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