Aventushomeimprovements レビュー 73

We had new windows from Aventus, fitted by Nicky who did a fantastic job. We are happy with the quality and the look of them. The price was not the cheapest quote, but we feel reflected the better product and quality that the salesperson went through when showing us the demo product.

Adventus Home Improvements have just done a really good job replacing my front door and side window. Over the moon with the quality of the materials and work! No hesitation in recommending this friendly and professional company.

Excellent service from start to finish. The sales rep was friendly and helpful, the fitters did a fantastic job installing a new back door, and the follow-up satisfaction call was a really nice touch. Very reasonable prices and great quality throughout. Would highly recommend

From start to finish, they were all professional, honest, polite and thorough.We also felt that there was nothing hidden from us. The door fitters were very professional, courteous and clean and tidy ... overall we were very happy to use Aventus and would be happy to recommend to others .

Very pleased with the service received from start to finish. Happy with the professionalism from Katrina and Nick. Would definitely use again

The staff at aventus were very lolite. The quolity of the product and fitting was good. It took longer than enitially anticepated for dilivery of my product due to technical issues frkm the company point. But overall im satisfaied with my finish job

Had a salesman from Aventus Home Improvements knock on my door asking if I was interested in new PVC windows/doors. To be fair, the initial rep was actually very friendly, polite and not pushy at all. He had a quick look at the property, talked through some options for French doors and explained that someone else would come out to measure up and provide a quote. Based on that first interaction, I genuinely assumed the whole experience would be straightforward and professional, which is why I agreed to the second appointment.

Unfortunately, the second visit was completely different and quickly turned into an extremely high-pressure sales pitch that lasted nearly two hours. Lots of brochures, constant sales tactics, and a huge focus on “signing today.”

The original quote was an unbelievable £6,556, apparently “locked in for two years.” Then suddenly, if I signed there and then, it magically dropped to around £4,900 with “special promos.” When I still wasn’t interested, they spoke to the “sales director” and somehow managed to bring it back down to £2,877.

A huge part of this “negotiation” revolved around marketing discounts. They were offering what sounded like around £250 per week off the price if I agreed to keep an Aventus sign outside my house for a set period of time. They also talked about additional discounts for leaving reviews online. The whole thing just felt very artificial and made me question how genuine any of the reviews or “discounts” actually are.

What also felt very staged was the phone call to the “director.” The call was very obviously on loudspeaker, so I could hear the whole negotiation, but the salesman acted like it was accidental, saying things like “sorry mate, my phone’s really loud.” It honestly came across like part of a rehearsed sales script designed to build trust and make it seem like they were fighting to get me a special deal.

That alone destroyed my trust in the pricing. If you can go from £6.5k to £2.8k in one sitting, what was the real price to begin with?

I also felt heavily pressured despite repeatedly saying I wanted to get other quotes first. The salesman started talking about how little commission he’d make from the job, how the money goes toward wages, then, in the same conversation,n bragged about how much commission he’d earned elsewhere. It honestly felt manipulative and guilt-trippy.

I was even told not to share the quote with neighbours, which, ch after reading other reviews, seems to be a common tactic.

To make matters worse, I later got two trusted local builders out who quoted between £1,300 and £1,700 for the same work. Both of them also immediately identified that an additional lintel would need fitting — something never mentioned by the Aventus team at any stage. That raises concerns for me that either the survey wasn’t thorough enough, or it would have become another added cost later down the line, once work had already started.

So even the “best possible deal” from Aventus was still massively overpriced before potential extras.

To be fair to the salesman himself, I do understand this is his livelihood,d and it’s a tough job market. He was clearly trying to do the best he could within the system he works in. My criticism is more aimed at the company owners and the sales structure/tactics being used, ed rather than the individual salesman personally.

The initial rep was polite and professional, but the overall experience after that felt incredibly sales-driven and uncomfortable. My advice: do not agree to anything on the day, and always get multiple local quotes first.

Had a knock on the door at the start of the year, guy saying they were 'doing work in the area' and pointed over the road at a house they claimed they were working on the next week. We had a draughty door and a couple of blown windows so was interested. Was told we could get a 2 year fixed quote, no obligations, arranged to have a salesman come by.

They had apparently double booked us so faffed around a bit rescheduling as we were busy. The office/admins were very quick and communicative.

Salesman came round, gave us the pitch. Claimed we could get money off under a 'help to buy' scheme which was a significant discount for having an Aventus sign up outside and for photos for them to use in advertising.

Initial quote was ridiculous. We went down to a quote for the 2 windows and door that needed work - ~13k. Salesman made a show of calling a manager to authorise the help to buy which brought it down to ~6k. Seemed too good to be true. In hindsight should have done research well ahead of the sales pitch - my fault. Gave us a spiel about them offering a premium service and they were a little pricier because they manufacture and install themselves. Wouldn't let us have time to think - we had to take that deal then and there or it was gone. Agreed based on discount. Wanted to pay in full as we had the savings and didn't want to be dragged into finance. Apparently not possible.

Sales guy hovered over my shoulder, watched me sign up for the loan. Once sorted, office arranged for a surveyor to call.

Arranged a date with the surveyor to measure up. Very professional, quick in and out - confirms what we wanted, gave a copy of the details.

Office calls and arranges for the install.

Day of install comes a month or more later - there's been no confirmation call. Gets to 10am and a little worried that we've stuck a deposit down (bring down the monthly) and no one's turning up.

Installers arrive at 10.30 and get on with it. Very friendly. I was working from home so gave them a pack of biscuits and teas and let them get on with it.

Nearly ~3pm and looks like they're finishing. Been sat in the van in the drive for a little while. One of them comes back, grabs me and wants to see if I'm satisfied.

Door looks good, finished to a high standard.

Bedroom window is great, no obvious issues.

Bathroom. There were gaps in the sealant and trim that didn't line up, making for a very ugly finish. I asked if he could take another stab at it and he had a little huff and puff as he went back to the van to get the sealant and have another go. I felt a bit bad, I'm not much of a diy'er so didn't know what the standard was, but it just looked wrong. He has another go and it does look a bit better than it was. I let them go, they stick up an Aventus sign on the fence before leaving. The sign isn't visible from the road, so seemed a bit pointless but whatever, I got a discount, right?

After they left I took a closer look.

We asked for a Letterbox on the front door, which hadn't been installed. There's also a hole at the bottom of the sill (can only assume it was damaged) which water can seep in to.

Bedroom window - some minor scratches on the glass, but that's whatever - still looks great to me.

Bathroom. There's gaps in the trim not joining up correctly, trim is bent in to position so it's not level or straight. Trim straight up looks scratched and scuffed in places. There's overlaps where there shouldn't be. There's sealant on all of the trim where they've just smeared it down instead of wiping away. Not sure if they re-used what they ripped off - but now it's damaged? We also have blinds - and they've put sealant over the bracket somehow - if we need to replace the bracket we'll need to take off a bunch of the sealant and re-seal. The finishing for the Bedroom and the door was great - so no idea why it's so bad in the bathroom. Honestly, wish we didn't include the Bathroom, it's so bad.

Anyway, given that we had this help to buy deal, I expected some kind of call or follow up. Weren't they supposed to take photos for advertising? It's why we got a discount after all, along with the sign no one can see.

~2 months on and I'm writing this review. I've never written a review before. There's essentially been 0 communication since they knew we were going ahead with the job. I was hoping they would make the effort to see if we were satisfied as it's been a while since the install. The sales pitches implied they took pride in their work. I intended to query the bathroom finish quality (with photos) before telling the loan/bank we were satisfied and start payments.

Starting to get chased by the loan/bank and still nothing from Aventus.

The experience has been sour and I'd urge anyone to do research before the pushy salesmen come round. I won't be recommending Aventus which is a shame because we were pleased with some of the process.

Beautiful door, very high quality. Installation was quick and everyone I have dealt with has been professional and friendly.

What made my experience great with Aventus is that Mt whole experience was made super easy and without any fuss. Starting with Mo the salesman he made it feel more of an informal chat rather than a sales pitch. He's advised on which door would works best for us as a family was perfect. And my neighbours have already commented on how stunning my new door is. As for the installers I couldn't fault them at all. Curtis and Dinsmoore were super polite and sang they way through the installation. All in all I would definitely recommend this company.

I had a cold call this week from a polite gentleman at Aventus, offering windows with a 2-year price guarantee, which initially intrigued me. After a follow-up call to confirm an appointment, everything seemed fine. However, things quickly went downhill when the salesperson turned up.

First, I was disappointed to see a different person than the one I had spoken to originally. To make matters worse, I immediately noticed the strong smell of weed on him when he arrived and even smelled it on his breath, which is completely unprofessional and inappropriate for a company representative. Although he was in a suit, his shirt was untucked and he appeared disheveled, giving a very unprofessional impression.

Instead of focusing on the windows, the salesman spent much of the time talking about his personal Airbnb business and showing me pictures of it. When we finally got to discussing the quote, I was shocked. For my modest home, the initial quote came to £30k, which I found laughable. He then dropped it to £23k after telling me I'd be part of the buying group. When I expressed my disbelief, he reduced it further to £12.5k. He also tried to tell me that a composite door alone would cost £2k from B&Q – when I know it’s available for £800 from Tool Station.

I was also concerned about his complete disregard for privacy, as he revealed personal details of a client, including their name and exact address, which is a serious breach of GDPR.

All in all, the whole experience was unprofessional, uncomfortable, and I felt like I was being taken for a ride. I would not recommend Aventus to anyone based on this interaction. I am extremely disappointed.

Very disappointed with the service we have received today. Cold-called and an appointment made with the promise of a 'two-year guarantee' on the price.
When the salesman returned, he was initially friendly and helpful. Having provided a quote, however, he then became pushy, reducing the price by 50% while telling us 'not to tell the neighbours'. He then offered to show us the price the neighbours have supposedly signed up for- quite probably a breach of GDPR but I guess anything is permissable if it gets a sale?!
He seemed unable to accept that we would not be pressured into signing on the dotted line immediately, and then stomped off rudely and did not leave the promised 'guaranteed' quote behind. Very unpleasant sales tactics, and I am tempted to go and check the neighbours are ok and haven't been pressured into anything!
We have been left feeling very uncomfortable having invited this person into our home. Very disappointing in 2026, and would certainly not consider this company in future (which is a shame for them as I would genuinely have considered the quote they had written down!).
Update- I spoke with someone from the office who rang with a follow-up, who apologised for the service we received. Unfortunately, my trust in this company is unlikely to be rebuilt.

Amazing service and quality will use again

Aventus provided an excellent service from start to finish, from the guy who delivered the flyer, salesman, surveyor & the fitters. I had all new windows, patio & front doors supplied & fitted and couldn't be more pleased. A special mention to the fitters, Si & Mason, who were brilliant. I have been so impressed with Aventus products & service that I am using them again to replace the guttering, soffits & facias.

Upvc windows replacement excellent products and first class filters well satisfied.
James Bass Thurmaston

From start to finish very helpful with communication, had all our windows replaced which were done in an efficient amount of time, friendly staff, would recommend, we’ve chose these to also replace our doors.

Excellent job. Happy with my new upgraded windows. New stylish design.

Arrived on time, friendly, product seems to be well built, better than that being replaced. General finish good, having some more fitted.

The whole process, from picking the windows, survey and fitting was carried out in a friendly and professional manner. I would use the guys again if I needed to.

Everyone from start to finish was great. Work carried out to high standards. From initial call by the young chap at the door to the salesperson to Nick who fitted my new windows and porch were absolutely fantastic.
I would be more than happy to use Aventus again for the remainder of my windows and happy to recommend them to anyone.