AX National Ltd レビュー 

119
•
TrustScore 5段階評価の4.5

4.5

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I honestly can’t fault this company! Every time I’ve ordered, my delivery has arrived the very next day, and the products are always fantastic. The customer service is second to none! I recently misse... もっと見る

5つ星のうち4の評価

Pleased with the overall service. Doors came through in time, with hinges included. Prices were competitive, I felt they were abit expensive, if it wasn't for the rush to get them in and get them inst... もっと見る

5つ星のうち5の評価

My doors were delayed and AX national were soo professional and helpful and did everything to expedite them, also gave me an excellent price on them. Really wanted the new business and made me feel li... もっと見る

5つ星のうち4の評価

We’re very helpful in verifying a product that was required only down side was the delivery time taken but I do not know if this was do to the post office delivery as there service is atrocious at pr... もっと見る

企業情報

  1. ドア提供業者

当該企業による記述

AX National is based in the heart of Birmingham. Supplying Internal and External doors, skirting and architrave to trade and the public. Doors include, oak, black, white, urban, pine and walnut doors.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

119件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 66%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(119)

過去12か月のレビュー数: 42件

レビューを書く
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5つ星のうち5の評価

Fantastic Service!

It's difficult to obtain parts for National Hickman doors. This company had the part in stock, the price was good and delivery was fast. What more can I say, fantastic service, thanks!

2025年4月8日
5つ星のうち5の評価

Excellent customer service & competitive prices

Excellent customer service. I ordered 10 doors and made a mistake with one of them. They responded to my emails in a timely fashion and gave me clear instructions on what to do and the replacement arrived the day after the main order.
Also offered the best price I could find on my chosen doors.
I wont need to buy from them again, but I recommend them as a good company to deal with.

2025年4月8日
5つ星のうち2の評価

From start to finish was 3 and half weeks

From order to delivery was just over two weeks. When the delivery arrived two of the more expensive doors were damaged with scratches and one had been filled with a coloured filler. The doors come wrapped in bubble wrap but no cardboard or anything to prevent any damage in transit. I called AX straight away and sent them photos of the damage and when one door had been filled. They told me that this has never happened before. I asked how the doors have got through quality control , which they had no answer to.

I asked AX to send out replacement doors straight away and they said they wouldn't be possible as the doors are made by a 3rd party and they are made to order , so there was no way of getting them straight away. AX said they would let me know when they could get me the replacements. I had to wait for two days of chasing to be given an answer which was then it would be another week from then before they could get them sent out.

I spoke to the manager AX who said he didn't want to rock the boat with the supplier and chase too hard with them as he deals with them a lot and they give him good service usually.

In this time I realised I need another door for the project to match the others and AX did rush that through and get it put on delivery with the replacements and at a slightly reduced cost.

The replacements did arrive when AX said they would and they were in better condition that the first but still had a couple of scuffs on them which i have since managed to polish out as time was not on my side.

The doors are made to a good standard but could do with being packaged better and checked off before sending out.

AX did deal with my issues but I feel that was because of how relentless I was in getting answers.

2024年12月17日

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