Experience was better than expected. They followed up quickly on emails and checks. Packaging and delivery excellent. Website not as intuitive as it could be but overall glad I went with them
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Placed an order with AYP. Paid via PayPal (thank goodness) They failed to fulfil the order for fifteen days and wouldn’t acknowledge my message when I questioned it. Third attempt, proof of payment an... もっと見る
Easy to use website - I wish the libre plus 2 was a bit cheaper as being type 2 I have to pay for it - but it is useful as I can see where my sugars are.
Fair prices, very easy to place an order and clear information regarding delivery. Good communication with emails from Ayp with confirmation of order placed then shipping then emails from Royal Mail r... もっと見る
企業情報
当該企業による記述
AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.
AYP Healthcare
当該企業による記述
- Free Delivery on orders over £40
Discover the AYP Healthcare Online Clinic
Confidential, professional care with clear pPrivate online healthcare from a trusted UK pharmacy, all in one place.ricing and no unnecessary treatment.
Access the AYP Healthcare Online Clinic for convenient, confidential treatment from home.
Complete a secure online consultation, have your treatment reviewed by a qualified healthcare professional, and if clinically appropriate, your medication can be supplied directly by AYP Healthcare.
From weight loss and men’s health to women’s health and everyday conditions, our Online Clinic makes accessing private healthcare simple.
Visit AYP Healthcare today and explore our Online Clinic.
連絡先
160-164 Lancaster Road North, PR1 2PZ, Preston, 英国
- 0800 048 7211
- sales@ayphealthcare.co.uk
- ayp.healthcare
Online Doctor & Pharmacy
4.0
ほぼ満足
3万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 29％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Much Needed Meds Delivered
As needed I wish I could have received them sooner however, I got them and was happy with the quality of the product received.
2026年9月3日
Price was reasonable
Price was reasonable, delivery was quick and items as ordered, many thanks.
2026年9月3日
Outstanding service
Easy online ordering and very quick delivery. All & all outstanding service.
2026年9月17日
AYP Healthcare からの回答
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Excellent reliable service!
2026年9月16日
AYP Healthcare からの回答
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
Reliable service and good price
Reliable service and good price. Might have been slightly faster but that wasn't really a problem.
2026年9月16日
AYP Healthcare からの回答
Thank you for your review! We’re pleased to hear you found our service reliable and our pricing competitive. We appreciate your feedback regarding delivery speed and will continue working to make our service even quicker. Thank you for choosing us!
Quicker delivery
For my order this month the processing time was reduced meaning the delivery from initial order to when I received my items was much quicker.
2026年9月16日
AYP Healthcare からの回答
Thank you for your review! We’re really pleased to hear that the improved processing time made your order and delivery much quicker this month. We appreciate your continued support and hope to keep providing you with a fast and reliable service.
AYP Healthcare からの回答
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Refuses to send simple items
Refused to send 2 out of 3 items even though I wouldn’t have completed the order if I’d known I was only getting one of the things I needed.
2026年9月15日
AYP Healthcare からの回答
We’re sorry to hear you were disappointed with your order. We understand how frustrating it can be when not all items are able to be supplied as expected, especially when this affects the reason for placing the order. We appreciate you taking the time to share your feedback and will take this on board as we continue to improve the customer experience.
AYP Healthcare からの回答
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
AYP Healthcare からの回答
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Minus 5*
Minus 5*
Placed my order on 3 rd September as at today ( 22 September)still not received and money taken from my account straightaway. No apologies, explanations, nothing. Disgraceful service.
2026年9月3日
自発的なレビュー
AYP Healthcare からの回答
We’re very sorry to hear about your experience. Waiting this long for an order without a clear update is understandably frustrating, and this is not the level of service we aim to provide. Please contact our customer service team with your order details so we can look into what has happened and help resolve this as quickly as possible. We sincerely apologise for the inconvenience caused.
AYP Healthcare からの回答
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
AYP Healthcare からの回答
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
AYP Healthcare からの回答
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
AYP Healthcare からの回答
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
AYP Healthcare からの回答
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Took a very long to arrive
Took a very long to arrive, parcel was damaged and the straps were not in the packet.
2026年9月14日
AYP Healthcare からの回答
We’re sorry to hear that your order took longer than expected to arrive and that the parcel was damaged, with the straps missing on delivery. This is not the experience we want for our customers. Thank you for bringing this to our attention, and we appreciate your feedback.
Order not even dispatched after 16 days
Placed an order on 5th September and it's now 21st with no sign of the order. The checkout delivery option said 2-5 days.
I emailed them 13th September and after an initial AI response, a person replied on Sep 14th, they apologised, said there had been a huge backlog and it would be with me as soon as possible and that I would get an email notifying me of dispatch. It's now 21st and I still don't even have a dispatch email, 16 days after ordering.
Either this company is a scam, or incompetent/ over-committed but either way it's not good when dealing with medications that people need. I will be emailing for a refund and going through the hassle of another pharmacy which is very frustrating to do the whole consultation process and need to wait another week. But at least I know I'll get the goods at the end of it. If they don't refund I will be going via my bank.
2026年9月5日
自発的なレビュー
AYP Healthcare からの回答
We’re very sorry for the delay and the frustration this has caused. We completely understand your concern, particularly when an order involves medication and you were originally advised of a 2–5 day delivery timeframe.
You should have received clearer and more timely updates after contacting us, and we apologise that this did not happen. If your order has still not been dispatched, please reply to your existing email conversation with your order details so our team can review this urgently and arrange the appropriate resolution, including a refund if required.
We sincerely apologise for the experience you’ve had.
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