B12 AI Website Builder レビュー 

223
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

It have been a wonderful experience with the B12 App builders. Their customer service and support are top-notch and superb. You don't have to worry for anything at all because they will surely do thei... もっと見る

5つ星のうち5の評価

Not only have I enjoyed the product in terms of building our website, I've also had nothing but wonderful customer service experiences in onboarding. It's taken me some time to get use to the format a... もっと見る

5つ星のうち5の評価

I started off building my own website & had the b12s team come and revise it to just simplify and make it pop a little. They did an excellent job more then what I expected 5 stars! Thanks again Made... もっと見る

5つ星のうち5の評価

I wanted to say it's been incredibly helpful for displaying my books and helping with my business matters. I'm just starting out, but the tools and layout have already made a little bit of differ... もっと見る

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当該企業による記述

The all-in-one solution to help your business succeed online, including websites, contact management, online scheduling, payments/invoicing, and SEO.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

223件のレビュー

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1つ星

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4.5

すべてのレビュー

(223)

過去12か月のレビュー数: 23件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent design and easy to use!

I was looking for an AI website design platform for my business and came across B12. It was so easy to use, edit, and publish. I’m really impressed with how I was able to turn a chat into a full website exactly how I envisioned it.

2025年3月1日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

We're thrilled you love your website! Thank you so much for taking the time to review B12.

5つ星のうち5の評価

B12 make it easy

I had never built a website before but in a couple of hours I had it up and running. I got 500 visits in the first 2 weeks with very favourable comments from all on the layout and workings of the website.

2025年2月5日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

Amazing! We love to hear that you had a smooth launch and we're so excited for your site's success. Thank you for taking the time to share!

5つ星のうち5の評価

Great site

The website is easyto use and great customer service, should you run into issues!

2025年1月8日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

We're thrilled you've had a great experience! Thanks for sharing.

5つ星のうち3の評価

Unpleasant experience

**Revised Version:**

**Date: March 7, 2025**

It appears I was provided with incorrect information by the customer service team. They informed me that:
1. I had approved the deletion of my website, and
2. The website was subsequently deleted.

Both of these statements were inaccurate. My website remained inaccessible from my dashboard for an extended period, though this issue has now been resolved to enable website switcher. Unfortunately, it took a negative review to prompt action and address the problem. It’s disappointing that such issues require public feedback to be resolved.

**old**
Additionally, I lost access to my entire website after requesting the cancellation of my paid subscription. This raises serious concerns about data safety and backup protocols. Based on my experience, I cannot recommend subscribing to this service and advise others to proceed with caution.

2025年2月3日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

Sorry for any confusion. Your website wasn't deleted when you canceled, and we reached out to let you know how to access your site. You can easily reactivate your subscription through your account if you decide to.

5つ星のうち5の評価

I have been working with B12 since…summer 2023

I have been working with B12 since Summer of 2023 on my website before my clinic even opened! Everything has been very easy with them, they are professional and talented. Any question I have they promptly answer and my website is beautiful

2025年1月22日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

Thanks so much for this awesome review! 😊 We’re so glad your experience has been easy, and that you’re happy with your site.

5つ星のうち5の評価

It's not hard to do

I have never created a website before, however the process wasn't daunting, and with the support of B12 it's now up and running. I also.played with a chat bot, and have created a custom GPT, which is now part of my site. It's all very flexible, intuitive and fun. I would highly recommend B12

2024年12月17日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

We're so glad you found the B12 process smooth and it's amazing that you created a custom GPT. Thanks for your recommendation!

5つ星のうち5の評価

B12 is A1!

Mike was extremely thorough and available for the entire process of building my website. He used great references from other sites to maximize mine and has been an absolute pleasure to work with

2024年12月9日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

Thank you, Chris! It's awesome to hear that Mike's support made your experience such a pleasure.

5つ星のうち5の評価

We had a consultation with Michael

We had a consultation with Michael. He was very well-informed and easy to talk to. He listened to my questions and answered everything. There were a few logistical aspects that I didn't understand and he offered to help me with these things. We are very grateful to him. I am excited about my website. It looks good and will do all the things that I need it for my new business.

2024年12月12日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

Thank you, Lisa! We’re thrilled to hear Michael made your consultation smooth.

5つ星のうち5の評価

5 Stars

5 Stars – Outstanding Service!

I can't say enough great things about B12 and the amazing team behind my website. From start to finish, they have been incredibly professional, attentive, and truly dedicated to bringing my vision to life. The entire process was seamless, and I’m absolutely thrilled with the final result. The team was not only knowledgeable and efficient, but they also took the time to listen and understand my needs, ensuring that every detail was perfect.

I’m beyond satisfied with their work and truly appreciate their commitment to excellence. If you're looking for a professional, reliable, and skilled team to build your website, I highly recommend B12. They’ve truly exceeded my expectations!

2024年11月1日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

Thank you so much for your review and trusting us with your site! We’re thrilled to hear you had such a positive experience with B12 and our team.

5つ星のうち1の評価

We had an extremely disappointing…

We had an extremely disappointing experience with B12.io. Their outdated Privacy Policy (2018) and Terms of Service (2021) are not in compliance with New York State laws, including proper cancellation and billing practices. Despite multiple requests, B12 could not provide a signed contract or proof of agreement to their terms. When we filed a legitimate dispute with our bank, B12 immediately canceled our account but still charged for the entire month of December, even though the service was terminated on December 11th.

Take your business elsewhere! There are companies charging only $20/month, offering unlimited edits, and giving clients full control of their websites. In stark contrast, B12 took over six months to complete what should have been a simple project, especially marketing their AI platform, demanded additional funds for edits, and still failed to deliver satisfactory results. For comparison, we launched our new website with another provider in just two days.

We also echo the sentiments of other reviews, such as Michael and Madeline’s experience shared by Lissa Tucker. It seems B12 has a pattern of taking payments from multiple clients while failing to deliver on promises. Their refusal to issue refunds and lack of accountability only add to the frustration.

If you value your time, money, and peace of mind, avoid B12.io. There are far better, more affordable options that prioritize customer satisfaction and professionalism.

HERE IS AN UPDATE AND IN RESPONSE WITH B12 COMMENT BELOW: Our company was forced to launch our website in August as they mentioned no more edits or they will need to charge for edits plus monthly subscription of $199 was already charged for us since we started with them in June even though our website was not launched. In between June-August and horrible communication, the expert took several vacations and did not informed us as a result of continuous delay. On another note, our company emailed them to cancel services on Dec 1st but B12 still charged us and respond that it was for services until end of December 29th which is in contradiction with b12 response below. The payment was not for previous monthly (November) subscription. If you need to cancel, clients need to book an appointment with b12 because there is absolutely no way you can remove your card info on their website. The exact terminology used when we requested images on our website "images provided was a mere courtesy" and the expert used Dalle which is an AI generated image web application that is on ChatGPT. Another issue we had was the so-call expert was new using this image generated application and was going to launched these images with misspelled words which we have not experienced before with any of our vendors.

2024年12月9日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

Thank you for sharing your feedback, Kate.
We’re sorry to hear your experience didn’t meet expectations. At B12, we strive to provide value and support to all our clients, and we take feedback seriously to help us continually improve.
To clarify, your website was completed and launched in August with your approval. In October, at your request and with approval of additional costs, we began a new project to redesign the site to reflect a new vision developed by you and your team. This involved significant time and effort to accommodate your updated goals.
Regarding billing, you were not charged for December after your request to cancel. However, the past-due balance from November was processed once funds became available, reflecting services already rendered during that period. Our billing and cancellation policies, including our no-refund policy, are outlined in the Terms of Service agreed upon at signup.
You also mentioned disputing subscription charges. When disputes are filed, funds are reversed by the payment processor, even if services have already been provided. In such cases, our policy requires deactivating the associated account to avoid further billing or misunderstandings. This step is taken to ensure clarity for all parties and is in line with standard practices. It’s worth noting that your cancellation request had already been submitted prior to this process.
While we regret that your experience fell short of expectations, we remain committed to transparency and to supporting our clients as effectively as possible.
If you’d like to share additional feedback or discuss this further, please don’t hesitate to reach out at hello@b12.io.
Thank you again for your input, and we wish you success with your new provider.

5つ星のうち5の評価

Micheal and the team are great

Micheal and the team are great! Built a wonderful website and have been a pleasure to work with! Communication has been great and they kept me update through the process. Couldn’t ask for a better team!

2024年12月12日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

Thank you so much for your kind words, Steven! We’re glad to hear you've had a great experience with Michael and the team. :)

5つ星のうち5の評価

Good Client Partner

The client partner I worked with was very good! The creative design aspect, I ended up scraping and largely redoing and implementing myself, while having the designer make sizing edits, or other things I could not access. Thankfully, it led me to a better understanding of the full functionality of the platform. I would recommend the service and really like the concept! Be sure to review the subscription selections first (prior to the sales call).

2024年12月10日
自発的なレビュー
5つ星のうち5の評価

Quick Transparent Professional Service

We are brand new entrepreneurs who needed assistance building a website that would truly reflect our brand and Michael didn't miss a beat when he heard our concept and went right to work to make our vision a reality. He communicated promptly throughout the entire process and gave great suggestions to improve on our ideas and from start to finish had our website completed and up and running in less than 3 weeks. I would recommend B12 to anyone looking for a fantastic end product with great service! Thank you for making Wolfpack Moving and Hauling come to fruition!

2024年12月2日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

Thank you very much for your review and recommendation! We're so glad you enjoyed working with Michael.

5つ星のうち1の評価

Run!! Terrible quality.

Run!!! Do not use this company at all. I have spent so much time providing detailed instructions, photos, and input for what goes where only to be promised things would get done and never were!!!! Very sloppy and Madeline and Michael only provided excuses during every stage. They have not even spelled my company name correctly repeatedly!!!!

2024年11月22日
自発的なレビュー
5つ星のうち1の評価

Scam

Scam, dangerous scammers service once you enter it is impossible to unsubscribe without even using their free trial. They invade your email with unwanted messages and you can't unsubscribe there either.

2024年10月15日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

We’re sorry to hear about your experience, Adrian. You can unsubscribe from our emails or close your account at any time (this support article provides more details: https://support.b12.io/en/articles/1087178-can-i-cancel-my-account-at-any-time).

You should also not hesitate to reach out to us at hello@b12.io; we’re happy to assist you directly.

5つ星のうち1の評価

be aware of concealed sales attempt

be aware, they now use AI on some platforms to sell you their service imbedded into "free" AI assistants.
They are doing it wihtout your consent. Personally I got feeling being a Guinea pig and subject
to consealed testing, causing me stress and significant blood pressure increase.
Transcript and records are on file, will be released to the governing authority, not to B12.

2024年10月5日
自発的なレビュー
B12 AI Website Builder ロゴ

B12 AI Website Builder からの回答

Hi River, please contact us at hello@b12.io so we can better understand the situation and address any issues directly.

5つ星のうち1の評価

The subscription process is pure scam

The subscription process is pure scam. First there is no button to cancel the subscription. You have to contact the customer support via chatbox, which are there available on american timezones. They dont wait for anwers and close the chat after any hours. Then they mention to contact you on phone or email, after you confirm a reasion. Without reason they dont let you go. It isn't enough to chat with them. When you want to leave, they don't let you go!

2024年8月14日
自発的なレビュー

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