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Baboodle レビュー 

1,261
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fantastic service right from the start. Assistance choosing the right item, really quick email responses, easy fast delivery, the product arrived in fab condition, and very simple returns process. I w... もっと見る

5つ星のうち5の評価

I had an amazing experience with Baboodle. They were so responsive to my delivery preferences - sending an Uber based on my specific timings, WhatsApping me many times prior to arrival to ensure a smo... もっと見る

5つ星のうち5の評価

Second time renting from baboodle and I would fully recommend their services to any parent! The second time around, the pram I had originally ordered wasn’t going to arrive in time, which naturally... もっと見る

5つ星のうち5の評価

Brilliant, well organised service that saved us having to buy a pram that we only needed for one holiday. Will definitely use baboodle again.

企業情報

  1. ベビー用品店
  2. 機材レンタル代理店
  3. 子供の店
  4. 自転車レンタル サービス
  5. 貸し別荘
  6. 旅行代理店

当該企業による記述

Rent everything but the baby with Baboodle, the UK's flexible baby equipment rental platform. We are on a mission to make parenting more affordable, more sustainable and easier to navigate. At Baboodle, we have the UK's largest range of baby equipment available to rent. As the official leasing partner of brands such as Bugaboo, Babyzen, UPPAbaby, iCandy, Joolz, Stokke, Woom and many more! To date, we have saved over 12,000 parents money and space on their baby equipment, won GOLD industry awards gained over 500 5* reviews on Trustpilot. UK wide. Free returns. Next day delivery.

UK Wide delivery & Free Returns

Premium baby equipment at a fraction of the cost.

Premium baby equipment at a fraction of the cost.
Get fast shipping and free returns when renting baby equipment on Baboodle.

連絡先

4.9

優良

TrustScore 5段階評価の5

1261件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 61%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,261)

過去12か月のレビュー数: 503件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing service

Amazing service! From start to finish, it made life so easy amidst the chaos. We needed a travel pram for our newborn but our existing travel pram wouldn’t work for a 12 week old so this was the perfect short term solution. Great customer service too, after 4 hours of ordering I realised I made a mistake with the order due to baby brain and they amended the order in 30 minutes. The return process was super straight forward as well, with all the necessary actions and prompts provided so you didn’t have to work anything out. We will definitely be using the service again! The only thing that would make an already great service slightly better, is if a link to the hire product instruction manual could also be provided - especially for collapsing and opening the pram! Thanks again.

2026年7月13日
自発的なレビュー
5つ星のうち5の評価

Disney trip

We needed a pram for our 5 year old for a trip to Disneyland Paris, extremely delighted with quality and cleanliness of the pram. Made our trip so much easier. Delivery was quick and returning was simple. Would definitely recommend Baboodle

2026年7月10日
自発的なレビュー
5つ星のうち5の評価

Above and Beyond service

I couldn't be happier with this service! I messed up the delivery date and put in the wrong month for my pram. I contacted them in a panic thinking I would be pramless for my holiday. They replied straight away and made sure I got a next day delivery. Holiday saved! You don't get this 'above and beyond' service often these days, what a gem! Thank you so much.

2026年7月14日
自発的なレビュー
5つ星のうち1の評価

Disappointing to say the least

Disappointing to say the least. Ordered an Artipoppe carrier allowed me to select next day delivery. I would have understood if it was a few days for delivery but I was then told it would be at least a week for delivery due to ‘courier restraints’ then asked if it would be the same for a travel pram for a future booking but all of a sudden the courier restraints weren’t there anymore and that was fine to do? Not sure if this is just a marketing tactic?

I’m sure the other reviews are genuine but felt the customer service was really lacking. I cancelled the order no real offer to sort anything out was told ‘sorry we weren’t the right fit’ and went with elsewhere as based on my experience I don’t think I could risk the unreliability so close to a holiday if booking a travel pram with them.

2026年7月16日
自発的なレビュー
Baboodle ロゴ

Baboodle からの回答

Hi Lauren,

Thank you for your feedback. I note you selected your preferred delivery date as a next day delivery. We do try to make clear on the product page, checkbox on the cart page and all email confirmations that this is a preferred delivery date and not a guarantee - as I'm sure you can imagine our stock fluctuates very quickly.

We always aim to get orders out as close to that date as possible, and would have sent as soon as stock was back in. I can see that we let you know it would be delayed by a few days and that we would give you further eta updates that same day, but you requested to cancel instead.

The reference we made to a week was in response to you asking how far in advance we'd recommend placing an order to guarantee delivery. Unfortunately we are a small business and don't have unlimited stock - we operate on a 'first come, first served' basis, so the more in advance you're able to order the better! We also let you know that we have most travel prams in stock so there wouldn't be a stock concern there.

I can only apologise that you found our customer service lacking - this is not feedback we're used to hearing as we really do try to go above and beyond in how we operate, as our reviews demonstrate. I apologise again that we weren't able to fulfil your last minute request and hope you have a lovely holiday.

5つ星のうち5の評価

Great customer service

Excellent business! Very prompt communication, super easy to order and return the rentals, not to mention they were absolutely spotless. I found it a great way to trial products and have them for as long as you need without breaking the bank. Highly recommend

2026年7月1日
自発的なレビュー
5つ星のうち5の評価

The best customer service I honestly…

The best customer service I honestly ever received. I made a massive mistake, they were completely understanding and empathetic. Helped solve the issue without cost. Didn't have to speak to a bot, real genuine humans interaction delivery and return were so straightforward definitely recommend this service.

2026年6月1日
自発的なレビュー
5つ星のうち5の評価

Great service

Great service, no fuss, super easy! Rented a few items for my second baby as I had got rid of a lots of stuff and it was super easy to rent and return as my baby grew into the next stage. Absolutely fab experience, I have recommended to many many people.

2026年7月14日
自発的なレビュー
5つ星のうち5の評価

Fantastic!

Really great company. Very good communication whenever needed, all my questions answered so quickly! Pram arrived and looks brand new, so great to have a quality pram that I'd never be able to afford otherwise. Renting so much better for thr environment too. Thank you Baboodle! Would highly recommend.

2026年7月12日
自発的なレビュー

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