La commande a été expédiée depuis les États-Unis bien qu’il soit annoncé dans les conditions générales de vente que les expéditions se fassent depuis des entrepôts en Allemagne et en France. Cela a en... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Por fin recibí el pedido que efectué en ballx.es a fecha 26-8-2025 tardan mucho tiempo en venir, ésta empresa deriva a otra que está en China que es donde se manufacturan pero por lo menos podrían ten... もっと見る
This is honestly no different than any other trimmer on the market. First time using it, it cut me suggesting the blades aren’t as cut proof as suggested. It doesn’t trim that well and misses a lot, r... もっと見る
企業が回答しました
I cannot praise balls enough for the contribution they have made to my balls and how good they look!!!.My trimmer went balls up yet was replaced in a days time!.These guys are without doubt the dogs b... もっと見る
企業が回答しました
Great service and speed with delivery
2023年7月11日
BALLS.CO からの回答
Hi Oli, excellent review! Let us know if you need anything!
- Elif, Head of Brilliant Ball Care
I haven’t received the item yet.
2023年7月12日
BALLS.CO からの回答
Hi Kyle,
I am so sorry about the delay in your shipment. Your order was shipped from our warehouse in Europe, that's why it's taking a bit longer than usual. I've just checked its status for you and it looks like your shipment has been delivered to the postal operator of the country of destination and will be delivered in the coming days. Please feel free to reach out to us if you do not receive it in a few days or if you need anything else.
Thank you for your understanding and patience,
Elif, Head of Brilliant Ball Care
Easy to use and more conformable
2023年7月11日
BALLS.CO からの回答
Hi Sean,
We appreciate your kind words, happy trimming!
- Elif, Head of Brilliant Ball Care
Great customer service
Great customer service, had a faulty shaver sorted it straight away, very quick delivery and made me laugh with there emails
2023年7月11日
BALLS.CO からの回答
Hi Sunni,
Thanks for this amazing review, we really appreciate your kind words and feedback. I am so happy to hear that our amazeballs customer service team was able to get you situated with a new trimmer in no time! Feel free to reach back if you need anything else.
- Elif, Head of Brilliant Ball Care
Clean easy well worth the cost
2023年7月11日
BALLS.CO からの回答
Hi Steven,
Thanks a lot for your amazing feedback! Feel free to reach back out if you need anything, you're a part of the family now!
- Elif, Head of Brilliant Ball Care
Amazing customer service and product
Amazing customer service and product. Unfortunately my razor broke but because it was still in warranty they replaced it all within a single day. Definitely recommend lads!
2023年7月18日
自発的なレビュー
BALLS.CO からの回答
Hello Ste,
Lovely to hear that our wonderful customer service team was able to offer you a replacement! We thank you so much for your amazing feedback and continued trust in BALLS. Please feel free to contact us if you ever need anything else. Happy trimming!
- Elif, Head of Brilliant Ball Care
Spare part requested and promptly…
Spare part requested and promptly delivered! Great service. That's what you want. Thank you
2023年7月14日
自発的なレビュー
BALLS.CO からの回答
Hi Frank,
I am so happy to hear that our amazeballs customer service team was able to get you situated with the spare part you needed! Feel free to reach back if you need anything else.
- Elif, Head of Brilliant Ball Care
Great customer service.
2023年7月17日
自発的なレビュー
BALLS.CO からの回答
Hi Will,
We appreciate your kind words, feel free to reach back out if you need anything. Happy trimming!
- Elif, Head of Brilliant Ball Care
BALLS.CO からの回答
Hi Tim,
I am so sorry to hear that you had difficulty cancelling your subscription. You can cancel your subscription anytime by logging into your account or contacting our customer service team directly. I see that your subscription is still active and if you want us to cancel it, please email us at hello@balls.co and we will cancel it for you immediately.
I hope this helps! Looking forward to hearing back from you,
Elif, Head of Brilliant Ball Care
Perfekt Service
2023年7月16日
自発的なレビュー
BALLS.CO からの回答
Hi Max,
Thanks for the review, feel free to reach back out if you need anything, mate!
- Elif, Head of Brilliant Ball Care
Very good experience
Very good experience. 5 stars. These guys care a lot about getting it right!
2023年6月7日
自発的なレビュー
BALLS.CO からの回答
Dear Irving,
Thank you so much for your kind words for our amazing customer service team. They are great, aren't they? Feel free to drop a line if you need assistance with anything else.
- Elif, Head of Brilliant Ball Care
Replacement Shaver…
Adriano was prompt and professional with his support.
If you subscribe to the blade replacement offer, Balls will replace your shaver with no questions if broken …. Amazing!
2023年7月16日
自発的なレビュー
BALLS.CO からの回答
Hi Lee,
I'm so happy to hear that our one-and-only Adriano was able to get you sorted. Many thanks for your kind words and yes, you are eligible for free replacements and upgrades as long as you have a blade subscription. I hope you are enjoying our BALLS trimmer as much as we do!
- Elif, Head of Brilliant Ball Care
Great customer service
Great customer service. Had a query about a product I ordered and another one was sent with no questions. Responded quickly.
2023年6月13日
自発的なレビュー
BALLS.CO からの回答
Hi Jo,
Thanks for this amazing review, we really appreciate your kind words and feedback. Feel free to reach back if you need anything else.
- Elif, Head of Brilliant Ball Care
Déçu…
J’ai acheté cette tondeuse pour mon chéri et honnêtement déçu pour une tondeuse qui est censé ne pas couper elle ne change pas des autres. Elle le coupe toujours autant…
2023年7月16日
自発的なレビュー
BALLS.CO からの回答
Salut Nina,
Nous sommes sincèrement désolés que vous ayez rencontré un problème avec votre tondeuse BALLS. Avez-vous utilisé les protège-lames SackSafe pour un rasage le plus sûr possible ? Notre technologie SackSafe a été conçue pour éviter les entailles et les coupures, mais si vous enlevez le protège-lame, nous vous conseillons d'être TRÈS prudent lorsque vous rasez au sud.
En cas de lame défectueuse, nous serons heureux de vous en envoyer une nouvelle pour nous assurer que vous disposez d'un modèle certifié SackSafe et éviter toute entaille ou coupure à l'avenir.
Je vous enverrai également un e-mail avec plus d'informations.
Faites-moi savoir si vous avez d'autres questions, je serais heureux de vous aider!
Elif, responsable de Brilliant Ball Care
Purchased for husband for Christmas…
Update since this review posted: company reached out to me immediately and is sending a replacement at no charge, warranty through original purchase date, offering suggestions on how to charge. A bit odd to charge to a laptop as one option rather than plug into outlet in bathroom but try different method this time. Purchased for husband for Christmas gift 2022 and it stopped holding a charge within 90 days. Very disappointing.
2023年7月15日
自発的なレビュー
BALLS.CO からの回答
Hello Emily,
It's so nice to hear that our wonderful customer service team was able to offer you a replacement! We thank for your feedback and continued trust in BALLS. Please feel free to contact us if you ever need anything else. Happy trimming!
- Elif, Head of Brilliant Ball Care
Perfect tool to have perfect tool
Perfect tool to have perfect tool
Balls have nicely improved their product. No more nipping and so effective. Well done!
2023年6月28日
BALLS.CO からの回答
Hello Denis,
I am so glad to hear you are loving your trimmer and happy with its fantastic design and features! Thank you for this stellar review, we couldn't have said it any better! Happy trimming!
- Elif, Head of Brilliant Ball Care
BALLS.CO からの回答
Hello Chris,
I see that our wonderful customer service team was able to resolve your issue at the speed of light! Don't be too shy to contact us if you need anything else.
- Elif, Head of Brilliant Ball Care
They were polite
They were polite, prompt and very helpful with my problem. They had a replacement trimmer in the mail a day after we talked.
2023年6月20日
自発的なレビュー
BALLS.CO からの回答
Hello Doug,
It's so nice to hear that our wonderful customer service team was able to offer you a replacement! We thank you so much for your amazing feedback and continued trust in BALLS. Please feel free to contact us if you ever need anything else. Happy trimming!
- Elif, Head of Brilliant Ball Care
Customer service is amazing
Customer service is amazing, packaging is fun which makes giving it as a gift super fun!!
2022年12月25日
自発的なレビュー
BALLS.CO からの回答
Hi Tracy,
Thanks a lot for your amazing feedback, we are so happy to have helped! Feel free to reach back out if you need anything, you're a part of the family now!
- Elif, Head of Brilliant Ball Care
Once Happy, always happy
Ive used the first version and switched over to the V2. Ive always been happy using the Trimmer to get my tennis balls in a good shape :). Customer Service is also excellent! Keep it up Balls
2023年7月14日
自発的なレビュー
BALLS.CO からの回答
Hello Firat,
Wow wow wow, what a stellar review! I am so happy to hear that you're enjoying your new trimmer V2 as much as we do! We couldn't have asked for better feedback really. Please know that we will always be here to assist if you need any help.
- Elif, Head of Brilliant Ball Care
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