BALOLO レビュー 

289
TrustScore 5段階評価の4.5

4.4

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Unfortunately I can not recommend this product when buying from the USA. I was charged $81 import tax on the product, when I contacted the company they said if I had clicked on a question mark I would... もっと見る

5つ星のうち5の評価

Mega Produkte. Freue mich sehr über mein Setup. Es gab 2-3 Kleinigkeiten, durch „beide“ verursacht. Im kompetenten und lösungsorientem Austausch, konnte pragmatisch Einigung erzielt werden. Einzig... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased balolo cockpit and accessories .Every piece speaks quality and its modular add-ons are something which you will no find anywhere else. I am so satisfied with my purchase . Made my home wor... もっと見る

企業が回答しました

5つ星のうち5の評価

⭐⭐⭐⭐⭐ I'm extremely happy with my Cockpit Monitor Stand Large in Solid Wood from Balolo. It looks fantastic on my new desk setup and the build quality is excellent. I also purchased a few accessorie... もっと見る

企業が回答しました

企業情報

  1. 家具製造業者

当該企業による記述

Seit 2012 entwickelt und produziert balolo hochwertige Produkte aus Holz. Dabei werten wir nicht nur die neusten Produkte, wie den HomePod Mini oder den Apple MagSafe funktional und optisch auf. Mit dem Setup Cockpit haben wir eine Bildschirmerhöhung entwickelt, die durch ihr modulares Zubehör das Arbeiten einfacher, ergonomischer und aufgeräumter macht.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

289件のレビュー

5つ星
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3つ星
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1つ星

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4.4

すべてのレビュー

(289)

過去12か月のレビュー数: 89

レビューを書く
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5つ星のうち5の評価

Sehr Qualitativ und hochwertig

Sehr Qualitativ hochweritges Zubehör für den Schreibtisch.
Die Materialen sind sehr gut verarbeitet und alles ist sehr stabil. Es sieht sehr gut aus und man hat sehr viel auswahl beim Zubehör um alles unter zu bringen was so auf dem Schreibtisch anfällt.
Ich würde es immer wieder kaufen!

2024年11月27日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Hey Josch,

Vielen Dank für das tolle Feedback! Es freut uns sehr, dass du mit der Qualität und Verarbeitung unserer Produkte so zufrieden bist. Viel Freude und Produktivität mit deinem neuen Setup!

Beste Grüße

Dein BALOLO-Team

5つ星のうち5の評価

Simple elegance and practical functionality all in one!

I recently started working from home for the first time and quickly realized that the organization and ergonomics of my desk needed significant improvement. When I ran into Balolo on Instagram I was immediately taken by the simple elegance and practical functionality of the product and went ahead and ordered several of the products. After now setting up my desk with the setup cockpit, the beautiful felt pad, the laptop stand, the wall shelf and a few other accessories I can say that my desk not only looks elegant but functions wonderfully too. And, the modurality of the Balolo products means I can modify and renew as my work space requires over time. I highly recommend this setup for those who spend hours at their desk.

2024年11月19日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Hi Hami,

Thank you so much for your wonderful review! We're so happy to hear how our products have transformed your home office. Wishing you many productive hours at your desk!

Best regards,

Your BALOLO-team

5つ星のうち5の評価

Livraison très rapide

Livraison très rapide. Produits de qualité.
Il manquait des vis dans le colis mais le service client a été très réactif.

2024年11月9日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Hey Matthieu,

Merci beaucoup pour vos commentaires! Nous sommes ravis que vous soyez satisfait de la qualité de nos produits et de la rapidité de livraison. Nous sommes désolés pour les vis manquantes, mais heureux que notre service client ait pu résoudre rapidement le problème.

Salutations cordiales,

Votre BALOLO-team

5つ星のうち5の評価

Absolute Höchstqualität aus…

Absolute Höchstqualität aus Deutschland! Danke für dieses stilvolle Orgasystem!! Einfach danke!

2024年11月2日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Hey Tobias,

vielen Dank für das großartige Feedback! Wir freuen uns riesig, dass dir unsere Produkte so gut gefallen und du die Qualität schätzt. Danke für dein Vertrauen und viel Freude mit deinem neuen Workspace!

Beste Grüße

Dein BALOLO-Team

5つ星のうち5の評価

I purchased the Large Setup cockpit and…

I purchased the Large Setup cockpit and the large tray. It has really really releaved my studio from all the clutter and I was very pleasantly surprised by how sturdy the product is. This is proper solid wood and it is worth every penny of the price. Strongly recommend the company and their products

2024年11月11日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Hey Panos,

Thank you so much for your review! We're thrilled to hear your new setup has decluttered your workspace, and that you appreciate our high quality standards. Enjoy the productivity-boost.

Best regards,

Your BALOLO-team

5つ星のうち2の評価

Expensive for UK customers

I wouldn’t recommend if you are from the UK.
I would disagree with balolo when they say import duties are clearly spelled out in their shipping policy. I couldn’t see them mentioned at all.
I was aware there would be customs to pay so decided to give them a try when a sale was on.
I have no argument with paying the customs duty but I was taken aback at the excessive ‘clearance fee’ the courier added on (Parcelforce). I have no contract with them. I did not ask them to pay customs on my behalf. Looks to be a nice little earner for Parcelforce.

I have since found more local companies with very similar products l, so if you are purchasing from the UK I would avoid and do a little more research.

2024年11月12日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Dear Fran,

Thank you for taking the time to leave your feedback.

To clarify, while we aim to inform customers about potential import duties, customs fees—and any additional fees imposed by the courier—are unfortunately beyond our control. Clearance fees like those from Parcelforce are determined independently by the courier and vary based on their policies. We understand how frustrating these unexpected costs can be and are working to make this aspect even clearer in our shipping policy.

Please feel free to reach out to us directly if there is anything further we can assist with.

Best regards,

Your BALOLO-team

5つ星のうち5の評価

Fantastic company with fantastic products

This is a great company with a fantastic set of products. I spent a lot of time researching solutions for my new desk setup, and ended up purchasing a number of items from them, including the large Setup Cockpit, and pretty much every mounted accessory they sold. Shipping was extremely quick from Cologne Germany to the US - much faster than I had expected. I am extremely with them and look forward to buying more products from Balolo in the future!

2024年11月8日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Hi Albert,

Thank you for the fantastic feedback! We're thrilled to hear that our products took your setup to the next level, and that our shipping services met your expectations. It's great to hear that you're happy with everything, and we wish you lots of fun with your new setup!

Best regards,

Your BALOLO-team

5つ星のうち5の評価

Extreme quality and aesthetics

Extreme quality and aesthetics.
Life time purchase and with the modularity of accessories assembly I can rearrange my setup to best suit my needs over time.

2024年10月22日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Hi Vinicius,

Thank you for the awesome review! We're so glad to hear you're enjoying the quality and flexibility of the Setup Cockpit. Enjoy the productivity boost!

Best regards,

Your BALOLO-team

5つ星のうち5の評価

Must Have

Best product for your desk if you are a professional. Very helpful , no cables around everything in its place.
Must have for professionals.

2024年10月31日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Hey Lefteris,

Thanks a ton for the kind words! We're so happy to hear our Setup Cockpit is making your workspace neat and organized. Enjoy the productivity boost!

Best regards,
Your BALOLO-team

5つ星のうち5の評価

Top quality productivity setup for your Home Office.

Bought the large Cockpit Setup (walnut) for my home office. I bundled it with the optional tray and laptop holder. The product quality finish is immaculate, and the engineering design put into it allows incorporating accessories for a bespoke productivity setup. Fast responsive and very helpful support team, kept me up to date regarding package shipping status (delayed due to global logistics - not because of Balolo).

2024年10月14日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Hi Nicholas,

Thank you so much for the awesome review! We're thrilled to hear you're loving your Setup Cockpit and found the quality and support up to our high quality standards. Glad everything came together for your ideal home office setup—enjoy!

Best regards,

Your BALOLO-team

5つ星のうち3の評価

If you are from UK read this.

I bought a Balolo Setup Cockpit Monitor Stand Large and a few accessories. After investing in a good-quality height-adjustable standing desk, I wanted a quality stand for my two large monitors. I researched long and hard, and my choices were finally between Balolo and a competitor.

Balolo's quality is second to none—German engineering at its best. It looks fantastic and feels premium, with a nice weight to it.

Why only 3-stars? Well, I live in the UK, and Balolo's site advertised Free UK Delivery on their products if you spend over X amount. As such, the additional EU Tax came as a surprise. A hefty Tax at that.

I have since read some other customers from the UK highlighting the problem. For Balolo to reply, they clearly state it in their shipping policy. I'm sorry, but if that is the case, the delivery is not free. I found that misleading and may have changed my original purchase decision.

I love Balolo's modular system, but I won't buy from them again until they put their act together. I have purchased goods from countries like Japan that incurred extra Taxes at Customs, but those were clear before I made a purchase.

TLDR: If you are from the UK, be aware of extra shipping charges.

2024年10月21日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Dear Manuel,

Thank you for your feedback. We’re glad you appreciate the quality and craftsmanship of your products, and we’re sorry to hear that the customs fees came as an unexpected cost.

To clarify, we offer free shipping to the UK for orders over a certain amount, which covers the delivery costs from our warehouse to your address. However, as we are shipping from Germany, import charges and taxes for UK orders are assessed by local customs authorities, and unfortunately, we have no control over these fees.

Our shipping policy includes a note about potential customs fees, as these are independent of our shipping costs and vary by country. We understand this can be frustrating, and we’ll continue to work on making this clearer in our communication. Thank you for sharing your experience, and we hope you enjoy your setup!

Best regards,

Your BALOLO-team

5つ星のうち5の評価

Top Qualität

Als Handwerkerin lege ich auf die Qualität sowie die Verarbeitung großen wert. Bei der gelieferten Ware von Balolo sieht man den hohen Qualitätsanspruch der Firma an sich selbst. Die Verarbeitung ist großartig und die ausgewählten Furniere sind wirklich sehr schön durch die richtige Platzierung in Szene gesetzt. Die Liebe zum Detail spiegelt sich in der Verpackung wieder. Jedes einzelne Stück wurde durch einen Mitarbeiter geprüft und erhielt eine entsprechende Kennzeichnung. Ich hoffe das diese Eigenschaft sich durch den stetigen Wachstum beibehalten wird, da dies zur Seltenheit geworden ist. Die Produkte kann ich wirklich nur empfehlen!

2024年9月20日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Hey Olivia,

Vielen Dank für das wunderbare Feedback! Es freut uns sehr, dass unsere Qualität und die Liebe zum Detail bei dir als Handwerkerin so gut ankommen. Wir legen großen Wert auf hochwertige Verarbeitung und sorgfältige Prüfung – schön zu hören, dass das geschätzt wird. Wir werden auch weiterhin unser Bestes geben, diese Standards beizubehalten. Viel Freude mit deinem neuen Setup!

Beste Grüße
Dein BALOLO-Team

5つ星のうち3の評価

Top quality goods, low quality service.

I'll start with the positives: the quality of these products is outstanding. Truly some of the best craftsmanship I've ever seen—absolutely flawless. Top marks for quality.

However...

The customer service is a major letdown. Despite the website clearly stating that shipping is free, I was forced to contact Parcelforce and pay for the delivery myself.

At no point during the purchase process was I informed about the additional EU tax I would have to cover, nor was there any indication that I would need to liaise with the delivery company. While they do have a page on their website explaining this, it’s buried and hard to find. Worse yet, the phrase "free shipping" at checkout is incredibly misleading. If the website is in English, it's reasonable to assume the customer is likely based in the UK, not Germany, where the company operates.

When I reached out to customer service, they brushed me off with a generic link. After spending nearly £600, this level of service was unacceptable. They also told me that if I didn’t pay the tax, the goods would be returned, and the tax would be deducted from my refund. No notice was given that my order was ready for delivery, so if I hadn't chased it up myself, this is exactly what would have happened. Overall, not a great experience.

In summary, be prepared for hidden costs they won’t warn you about upfront. If you're ordering from the UK, expect to pay an additional £150 or so.

That said, the product quality is truly exceptional.

2024年10月9日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Dear Edward,

Thank you for your feedback and for taking the time to share your experience. We're happy to hear that you appreciate the quality and craftsmanship of our products—that’s something we take great pride in.

We regret that your experience with the shipping process and customer service didn’t meet your expectations. To clarify, while we do offer free shipping, any customs duties or taxes are imposed by local authorities and are beyond our control. This is outlined in our shipping policy, which states that taxes may arise when shipping to countries outside of the EU, such as the UK.

We apologize if this information was not clear during your purchase process. We are actively working to improve its transparency on our website to prevent any confusion in the future. Your feedback in this matter is invaluable and highly appreciated.

If you have any further questions or need assistance, please don’t hesitate to reach out to us directly. We value your feedback and appreciate your support.

Best regards,

Your BALOLO-team

5つ星のうち5の評価

Perfect solution for a clean & organized desk setup

Amazing solution for a clean & high quality setup! Love the fact that it’s very compatible with apple products. At first I was worried that my studio display would be too high and potentially cause neck pain but it’s perfect height! You can test it yourself by putting ur monitor on some box/books with same height.

Build quality is great & I really like the fact that you can customize the setup to your likings. Also very easy to install.

Premium priced but if you want german quality, you gotta pay for it. Imo worth the money as I need a good desk setup for work & this thing just keeps everything organized & clean.

Highly recommended!

2024年10月1日
自発的なレビュー
5つ星のうち1の評価

I tried ordering from them but they…

I tried ordering from them but they must’ve shipped it to the wrong address. My package never was delivered despite asking for a signature. They never honored that either and I’m out $700 because of it. Please don’t trust Balolo because they won’t help if your package goes missing. I recommend another company if you have the chance.

2024年9月26日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Dear Raffi,

Thank you for sharing your feedback. We're truly sorry to hear about the issue with your delivery, and we understand your frustration.

According to our records, your order was placed on September 23rd, dispatched the same day, and FedEx delivered the package on September 27th. FedEx included photo proof of delivery, which aligns with the footage from your surveillance cameras. Unfortunately, after delivery, any incidents such as theft fall outside of our control. We recommend filing a claim with FedEx and reporting the theft to local authorities so that they can investigate the matter.

We are committed to ensuring a smooth experience for all our customers. If you need further assistance, please don’t hesitate to reach out to us directly.

Best regards,

Your BALOLO-team

5つ星のうち5の評価

Great Product and Fast Dispatch

My Setup Cockpit and accessories was dispatched 2 days after ordering and arrived around 2 weeks later.
Though pricey, I'm happy with the item as it's sturdy and made from quality materials, and couldn't imagine a better desk shelf system to upgrade my setup.

2024年9月20日
自発的なレビュー
5つ星のうち5の評価

Products worth for the money

I came across a video of Mattia on TikTok, I immediately fell in love with his setup. When I had my new office, I immediately planned to adjust my setup and buy Balolo products, because their products fit very well with my own setup. The great thing about these products is that you can expand the cockpit setup with various options such as laptop riser, iPhone/Smartwatch holder. I definitely plan to purchase new products from Balolo to expand my own setup. The delivery time is great, when you ordered the products you will getting your products between 1 or 2 workdays.

2024年9月2日
自発的なレビュー
5つ星のうち5の評価

Amazing !

I am really happy with my order.
the design, quality of materials and finish just incredible.

2024年8月7日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Hi Chak!

Thank you so much for the feedback! So glad to hear you're happy with your new setup!

Best regards,

Your BALOLO-team

5つ星のうち1の評価

Hidden customs fees and awful comms

Seconding what others have already said, when buying from the UK, your order is subject to additional charges and fees, despite Balolo making zero reference to this through the buying process. Also, your package will simply get stuck with DHL, with no communication from Balolo or DHL, so it's on you to contact DHL customer services, get the parcel located, and pay the fees. (Edit - it doesn't get stuck with DHL, it gets stuck with ParcelForce, but you'll only learn this after an hour on hold to DHL! - A £300 cockpit setup just cost me an additional £100) Frustrating that back in March, I can see Balolo replied to a review here about this exact thing, saying they'd look to "improve their communication" about this. Clearly, no lesson has been learnt. No matter how good the product may be, I won't be buying anything from them again.

2024年7月20日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Dear Tom,

Thank you for your feedback. We deeply regret the inconvenience you experienced with your recent order.

We would like to clarify that customs charges are standard procedures imposed by the respective authorities for orders shipped outside the EU. As part of the import process, ParcelForce takes over packages from DHL and handles customs clearance. Typically, customers receive notifications from ParcelForce when their package is being processed through customs. We are sorry to hear that you were apparently not informed about the status of your package by ParcelForce.

In our shipping policy, we do specifically mention that customs charges may arise for countries outside the EU, including the UK. We understand how frustrating it can be to deal with unexpected fees and delays, and we sincerely apologize for any lack of clarity or communication in this regard.

Thank you for your understanding.

Best regards,

Your BALOLO-team

5つ星のうち5の評価

Perfect Setup for a Modern, Organized Workspaceldn't ask for a better setup to…

I couldn't ask for a better setup to match my needs and hardware. I appreciate orderliness, and this product delivers everything I need right in front of me with a modern, hi-tech design. I absolutely love it—great job, team!

2024年7月19日
自発的なレビュー
BALOLO ロゴ

BALOLO からの回答

Hi Dionysios,

Thank you for your feedback and the kind words. We're so glad to hear you're happy with your new setup. Enjoy your organized workspace!

Best regards,

Your BALOLO-team

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