Bambinos & Beyond レビュヌ 

409
•
TrustScore 5段階評䟡の4

4.2

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Delivery did take a little longer than expected but not too much longer , all my emails were answered quickly & customer service was amazing ! The cot is perfect ! True to colour & quality is great... もっず芋る

5぀星のうち5の評䟡

Really happy with customer service here, would highly recommend to anyone due a baby and would need anything for them like myself. I have been to the shop itself and also ordered online thankyou.

5぀星のうち5の評䟡

Had the best experience with Bambinos & Beyond, in particular with Shannon who helped us all the way! Shannon walked through all the best products using our specific requirements in mind such... もっず芋る

5぀星のうち5の評䟡

Great service - correct product delivered on time and returned item refunded straight away. Customer service were swift at replying and super helpful.

䌁業情報

  1. ベビヌ甚品店

圓該䌁業による蚘述

At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.


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4.2

ほが満足

TrustScore 5段階評䟡の4

409件のレビュヌ

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4.2

すべおのレビュヌ

(409)

過去12か月のレビュヌ数: 227ä»¶

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5぀星のうち5の評䟡

Best in the market.

Me and my wife we both were looking for something good, cost efficient and stylist newborn pram, cot and all the accesorries. We were agreed to buy pram, car seat and some other accesories from john lewis at the price of 1600£. But we decided to do some market survey and found bambino & beyond giving same products with same quality at the price of less than 500£. We saved more than 1000£, and they delivered all the products with in 2 days. I will do furthere shopping for my newborn baby from bambinos & beyond. I have already recommended to some new born parents and will recommend to my community and freinds.

2025幎10月9日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic

What a great team, from placing my order to keeping me update with my deliveries Bambinos and Beyond have been incredibly helpful. They have quick responses to any queries and are very knowledgeable. I’m so pleased with my purchases

2025幎9月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Comfortable and relaxed shopping experience

My partner and I have been in store a couple of times whilst shopping for our travel system. Both times all the staff were so lovely and welcoming making for a very comfortable and relaxed experience. We purchased an ex display pram which we love and was a very reasonable price. We then ordered a car seat online for delivery which arrived well within a week and we received email and text updates of delivery. We would recommend Bambino’s and Beyond to anyone wanting a relaxed and lovely baby shopping experience.

2025幎9月1日
自発的なレビュヌ
5぀星のうち3の評䟡

The baby changing Matt I bought was


The baby changing Matt I bought was packaged and delivered in a huge cardbroad box meant for a pram, the Matt didn’t even fill half of the box. The box was that big I’ve been unable to use my recycling bin and I had to take it to the top to get rid off. The Matt was also folded in half and squashed down which seemed to make the material stretch and lift so it was very loose and had lifted away from the Matt. It’s a shame as the Matt’s lovely.

2025幎9月16日
自発的なレビュヌ
Bambinos & Beyond ロゎ

Bambinos & Beyond からの回答

Thank you for taking the time to share your feedback. We’re really sorry about the way the changing mat was packaged and the inconvenience this caused, particularly with the oversized box and disposal issues.

We also apologise that the mat arrived folded and compressed in a way that affected its appearance. That’s understandably disappointing, especially when the product itself is otherwise lovely. This isn’t how we want items to arrive, and your comments have been shared with our packing team so we can review and improve our packaging methods for smaller items.

If you’d be happy to contact us directly with your order details and photos, we’d like to look into this further and see how we can resolve this for you. Thank you again for bringing this to our attention - it’s genuinely appreciated.

5぀星のうち3の評䟡

Watch out for lead time.

The goods ordered are excellent however the time taken to get the parts to me was I'm afraid unacceptable. I was given one date and that passed and was given another date which also passed and was told that the goods haven't arrived at your warehouse and I would receive it in the next delivery. I finally received the item a long time after ordering it.

2025幎9月18日
自発的なレビュヌ
Bambinos & Beyond ロゎ

Bambinos & Beyond からの回答

Thank you for your feedback. We’re pleased to hear you were happy with the quality of the goods, but we’re very sorry for the delays and for the missed delivery dates you experienced.

We understand how frustrating it is to be given revised timelines that aren’t met, and we apologise for the inconvenience caused by the item not arriving at our warehouse when expected. This is not the experience we want for our customers, and your comments have been shared internally so we can improve how we communicate delays and manage delivery expectations.

Thank you for your patience and for taking the time to share your experience - it’s genuinely appreciated.

5぀星のうち5の評䟡

Fantastic Experience

The staff here are so helpful and friendly, they are so knowledgeable and make what feels like an overwhelming experience, a pleasure to purchase. We cannot wait to use our pram once baby is here! Thank you ladies! We will definitely be returning for future purchases!

2025幎8月17日
自発的なレビュヌ
5぀星のうち5の評䟡

The price was the best available

The price was the best available, the product was correct and in perfect condition. Communication was good.
From reading reviews, I was aware that delivery may be on the slow side and didn't mind that; I did appreciate their letting me know that my order hadn't been forgotton, and it arrived within the 2 weeks I'd anticipated.
All in all, a pleasant shopping experience and I'd recommend Bambinos and Beyond.

2025幎8月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic service from Bambinos &


Fantastic service from Bambinos & Beyond. Best price for the Cosatto giggle travel system that I found, was a little worried it was to good to be true, but they were great. Was informed at every step of the purchase and item was delivered the very next working day.
Their website had a huge selection to chose from and was delivered with care. Really cant fault them and will be using them again.

2025幎9月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Update from the review I posted the


Update from the review I posted the other day. I’ve received both of my items today and they are in excellent condition. I have received an apology from the company and some additional credit to spend. It was explained to me that this event happened due to staff sickness which is understandable and unpredictable. I really appreciate their honesty in the matter although that would have been much welcomed at the start of my inquiry. That said, “alls well that ends well”. After my complaint was addressed I received quick responses to my emails to keep me in the loop about dispatch and delivery times. Thank you once again x

2025幎9月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Shameful Service

We spent around £1,000 on a Maxi-Cosi travel system from Bambinos and Beyond. At first everything seemed fine but after a couple of months of use, we found that the teeth on one of the zips was completely stuck and unable to open/close.

When I contacted them about a warranty claim, I found out they had actually given us the wrong pushchair. It was a slightly different model than the one on the invoice. It was almost identical in appearance, so there was no way we could have known at the time without a deep knowledge of Maxi-Cosi products. We ordered a black Maxi-Cosi pushchair and that's what we got.

Their response was crazy. They told me I had no warranty because it wasn’t the item on the invoice, and that it was my fault for not spotting their mistake sooner.

Let that sink in: they gave me the wrong product, and then blamed me for not spotting their mistake. They didn't take any responsibility for making the mistake in the first place and tried to deny me my consumer rights. When I pointed out the specific UK consumer law, which protects me regardless of their mistake, they didn't care. They sent me a few dismissive emails and then they simply stopped replying. When I called, I was told there was only one person I could speak to about this, but she never got back to me.

Eventually I had to go directly to Maxi-Cosi, who thankfully honoured the warranty (because of course I have a warranty) and resolved the issue. Bambinos and Beyond did absolutely nothing to help.

This company was super friendly before taking my money, but once there was a problem, they refused responsibility, denied my rights, and ghosted me. If you value decent service and basic honesty, avoid Bambinos and Beyond at all costs.

2025幎8月25日
自発的なレビュヌ
Bambinos & Beyond ロゎ

Bambinos & Beyond からの回答

Hi Christopher,

Thank you for taking the time to leave your review. We’re very sorry to hear of your disappointment and frustration. After such a positive experience in store, we are devastated our after sales processes didn’t match.

We have looked into this thoroughly and, despite our checks, we have not been able to confirm where a mix-up could have occurred or whether the wrong model was supplied at the point of sale. The items in question are visually very similar, which makes the situation especially difficult to verify after the fact. For this reason, the matter was escalated to management as soon as it was raised.

We did respond to your emails, but we recognise that our communication may not have been as clear or supportive as it should have been while we tried to investigate. For that, we sincerely apologise.

We are pleased Maxi-Cosi were able to assist you directly and resolve the warranty issue, but we regret that your experience with us did not meet expectations. We are reviewing our internal processes to ensure any potential discrepancies are more easily identified and resolved in the future.

If you would like to discuss further please email me personally on shannon@bambinosandbeyond.co.uk

The warmest regards,
Shannon
Owner

5぀星のうち5の評䟡

Great Shop! X

I found out about this great shop on Google as I was looking for double pushchairs! Bambinos and beyond popped up so we thought we'd take a drive 40 minutes away as it looked a really good shop! New & pre loved - I was in my element!
The staff were lovely and so helpful! I found the pushchair I was looking for and overall I had a great experience here! Definitely worth the journey & I'll always recommend this shop! Thank you guys! X

2025幎9月7日
自発的なレビュヌ
Bambinos & Beyond ロゎ

Bambinos & Beyond からの回答

Thank you so much for your kind words and for making the 40-minute journey to visit us! We’re so pleased you found the perfect pushchair and had such a positive experience in store. Our team will be delighted to hear your feedback.

We really appreciate your recommendation and look forward to welcoming you back anytime — whether it’s for new or pre-loved treasures!

Kind regards,
The Bambinos & Beyond Team 💛

5぀星のうち1の評䟡

Ordered a pushchair on the 29th August

Ordered a pushchair on the 29th August. Have had to constantly push for updates with regards to dispatch and delivery. Now I’m told that it’s coming direct from the manufacturer but no information as to when this will be. I emailed yesterday for an update (8th September, no response) emailed today, no response so far. Now I’ve turned to the chat facility on the page. Very frustrating and disappointing experience

2025幎8月29日
自発的なレビュヌ
Bambinos & Beyond ロゎ

Bambinos & Beyond からの回答

Thank you for your feedback. We’re sorry to hear you’ve felt disappointed with the updates on your order.

Your pushchair was ordered on 29th August on a 7–14 day delivery timescale, which is stated on the product page. This has now been shipped and will be with you on Thursday, well within the expected delivery window.

We’ve checked our records and can’t see any outstanding communication that hasn’t been responded to, but if anything has been missed, we apologise sincerely. We’ll always do our best to keep you updated and ensure your order arrives as smoothly as possible.

Kind regards,
The Bambinos & Beyond Team

5぀星のうち5の評䟡

Fast an reliable ᅩ

We needed a replacement bumper bar for our egg3
Shannon at Bambino’s & Beyond came through think an fast to get us the equipment we needed along with fast delivery.

The service was eggcellent ;)ᅩ

2025幎9月8日
自発的なレビュヌ
Bambinos & Beyond ロゎ

Bambinos & Beyond からの回答

Thank you so much for your lovely review — we’re so pleased we could help get your Egg3 sorted quickly! 🐣 Your “eggcellent” pun made our day 🥚✚

We really appreciate your feedback and look forward to helping you again in the future.

Kind regards,
The Bambinos & Beyond Team

5぀星のうち5の評䟡

Great service and products

Great service and products. Fantastic value for money. Arrived quickly.

2025幎8月28日
自発的なレビュヌ
Bambinos & Beyond ロゎ

Bambinos & Beyond からの回答

Thank you for your kind words! We’re so pleased to hear you’re happy with both the service and the products, and that everything arrived quickly. Your feedback means a lot to us and we hope to welcome you back again soon.

Kind regards,
The Bambinos & Beyond Team 💛

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