Delivery did take a little longer than expected but not too much longer , all my emails were answered quickly & customer service was amazing ! The cot is perfect ! True to colour & quality is great... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really happy with customer service here, would highly recommend to anyone due a baby and would need anything for them like myself. I have been to the shop itself and also ordered online thankyou.
My husband ordered the Tutti Bambini Pikler Arch and cushion on 7th May. It had only just arrived today (19th June) after lots of emails from us asking where it is. When we’ve opened the box, they’... もっと見る
Great service - correct product delivered on time and returned item refunded straight away. Customer service were swift at replying and super helpful.
企業情報
当該企業による記述
At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.
連絡先
12 Milan Road , DE13 0FY, Burton On Trent , 英国
- 01283 561841
- sales@bambinosandbeyond.co.uk
- bambinosandbeyond.co.uk
4.2
ほぼ満足
408件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 64％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent equipment
Bought a preloved baby swing seat.
Excellent quality, great company to deal with.
2025年12月19日
自発的なレビュー
Bambinos & Beyond からの回答
Thanks so much for your lovely review and we are so happy you love your pram x
It arrived before Xmas and was just as…
It arrived before Xmas and was just as seen in the picture !
They love it !
2025年12月22日
自発的なレビュー
Bambinos & Beyond からの回答
Thanks so much for your lovely review x
Vey fast delivery
Vey fast delivery and great communication when I had made a mistake.
Love the car seat.
2025年12月19日
自発的なレビュー
Great product and reviews were spot on…
Great product and reviews were spot on , very comfortable pillow and it’s a god send for my daughter xx
2025年12月22日
自発的なレビュー
Bambinos & Beyond からの回答
Thanks so much for ordering with Bambinos & Beyond x
Great pushchair at a great price
Item was a very good price and delivery was super fast. Really lightweight pushchair, plenty of room in seat and footmuff makes it warm and cosey.
2025年12月9日
自発的なレビュー
Superb
Good quality merchandise and superb customer service. A few minor issues with the delivery dates, but the customer service representative soon addressed it. They were really friendly and really helpful.
2025年12月15日
自発的なレビュー
Quick and easy website to work your way…
Quick and easy website to work your way around prices arnt to bad either I’ve ordered so much from here over the last few years and with a newborn again I’ll definetly be coming back for at least a few more years
2025年12月15日
自発的なレビュー
Poor communication don't reply when…
Poor communication don't reply when they say they are going to item missing when arrive took over 2 weeks to get sorted wish I got from supplier not this company
2025年11月4日
自発的なレビュー
Bambinos & Beyond からの回答
We’re sorry to hear about your experience and for the frustration caused by the lack of communication and the delay in resolving the missing item. This is not the level of service we aim to provide, and we understand how disappointing this must have been.
We appreciate you raising this, as feedback like yours helps us identify where we need to improve - particularly around response times and follow-up. If you’re open to it, we’d welcome the opportunity to look into this further and address your concerns directly. Please contact us with your order details so we can review what went wrong.
Great products friendly staff always…
Great products friendly staff always happy to help.
2025年12月12日
自発的なレビュー
Not impressed so far
Not impressed so far. Customer service is shocking; online portal they don’t reply, email communication has taken 8 hours so far following being told they are ‘chasing’ my order for me. If we don’t hear soon when our delivery will be will be cancelling the order.
2025年12月9日
自発的なレビュー
Bambinos & Beyond からの回答
We are so sorry for the delays in replying to you. We have been extremely busy but Customer Service is something we are working heavily on right now but we hugely appreciate your feedback x
Really helpful staff and managed to…
Really helpful staff and managed to find a replacement item the same day. I really like how they also up cycle previous baby stuff as the set up costs can be large for any family.
2025年12月1日
自発的なレビュー
Beautiful store very friendly staff and…
Beautiful store very friendly staff and fabulous range or products
2025年11月20日
自発的なレビュー
Great purchase
Great purchase, great service and quick delivery. Would definitely buy again
2025年11月16日
自発的なレビュー
Excellent experience!
Excellent experience!
Order picked and packed and sent to the courier within hours of ordering, meaning I received my order next day! Very impressed.
Thank you ☺️
2025年11月20日
自発的なレビュー
Bambinos & beyond have been fantastic
Bambinos & beyond have been fantastic. From visiting the store and showing us a different range of prams and answering any questions via email instantly. Making our process really smooth. They kept us up to date with delivery and when the delivery was so smooth. Overall we had a fantastic journey getting our pushchair and other items. Will definitely be back. Thank you to all the staff
2025年11月24日
自発的なレビュー
No problems with my order
No problems with my order, fast delivery, really pleased
2025年11月17日
自発的なレビュー
Bad communication
Ordered an item in September which said 7-10 working days delivery, constantly had to contact them as I was receiving no contact or updates. The item took over 2 months to arrive after me chasing them for all that time. Wouldn’t recommend. The company really needs to up the communication. If I was kept in the know it wouldn’t have been half as bad.
2025年11月15日
自発的なレビュー
Bambinos & Beyond からの回答
We’re very sorry for the delay in receiving your order and for the lack of communication throughout that time. Having to repeatedly chase for updates is understandably frustrating, and we agree that clearer, more proactive communication should have been provided.
The delivery timeframe you were initially given was not met, and we apologise for the inconvenience and disappointment this caused. Your feedback has been taken on board and shared internally, as improving communication and managing expectations more effectively is something we are actively working on.
Thank you for bringing this to our attention. If you’d like to discuss this further, please feel free to contact us directly with your order details.
Amazing communication & very helpful…
Amazing communication & very helpful staff. The bundle deals are so worth the money
2025年11月4日
自発的なレビュー
Perfect🌟
Easy accessible site, speedy shipping ordered a bundle as a gift to a loved one expecting well packed secure and protected for transport.
2025年11月13日
自発的なレビュー
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