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Do not buy from this company.
They add items you haven’t ordered. Don’t show the order for confirmation. First I knew was when Paypal advised the charges to my account. Then they refuse to cancel even though cancellation was put through 10 minutes after ordering.
Paypal refunded my money under their Buyer Protection Plan which was great
Complaints to Paypal hopefully will result in the company not having Paypal service. I wouldn’t have purchased from them if they didn’t have Paypal. I hate to think what they would do with your credit card..

Do not touch this company - they have taken 2 amounts out of my account and their on-line complains form does not have a send button.
Anyone have any ideas about how I can get my money back?

Appalling customer service
I ordered one box of wellknee patches to try, the offer was £12.85 plus p&p
When I checked my PayPal later 2 amounts had been taken out amounting to over £80 but neither amount was the total of the original order, I contacted customer service and all I was told was there was nothing they could do as it was already processed

Ghastly experience. All I did was literally delete a text from bandoo having previously had 1 box of product which was useless. Somehow through deleting tge text I activated whatever was on the offer on the text overnight through PayPal. Woke up to find an automatic preapproved charge gone through though I had never requested a purchase. Obviously no one answered from customer service. I got my bank to deactivate the link to.the company to hopefully block the transaction as its illegal. I'm waiting to see if they will somehow claw the payment through PayPal. I can't even close my PayPal account until this matter is resolved. I can't say how stressful this all is an attempted charge of nearly 50 quid. I'm broke. How have they not been closed down????

Be extremely careful of the companys website they advertise really cheap (USD $17,) then once you put your credit card details in they took $160. From my account without me ever completing order. Now the won't give me refund,,! Scam

Do not engage in anyway with this company. Similar experience to everyone here. Looked at purchasing 1 item & then aborted transaction as bombarded with up sales. Next thing I know email saying parcel on its way & 2 payments taken totalling £90. I have emailed them every day- they refused to cancel order - kept offering 40% discount which I've refused. Package has now arrived & will cost me £25 to return. Have disputed transactions with my bank & cancelled my bank card. Will keep emailing "MaryLou" presumably AI chat. I've asked for senior management contact details to escalate the dispute & I'm just being ignored....... How can they be allowed to trade like this. Surely Instagram / Facebook where ever their ads pop up should be able to block them?

Absolutely agree with all the comments made! Wish I’d read them before I ordered! Tried to amend an address on an order within 10 minutes of placing the order and all I received was standard email saying we will deal with your email within 24 hours and action within 48! Nothing!! Until the order had been shipped and it was too late for them to do anything. I also only ordered 1 pack of 4 but got charged for 2 lots! Opened up a complaint through Paypal but not luck there either! Look out for this company they are highway robbers!

Pure scumbag thieves. I ordered 1 pack ($15) and they charge me for 5 ($75). Emailed them immediately and 5 days later tell me there's nothing they can do. No clue how they have been operating this long- pieces of @#$$.

This company is set up to scam the customer - pure and simple. The 'Returns' and cancellation policy is a joke. once you have made a small purchase you are bombarded with offers which it is hard to avoid because of the nature of the 'options' provided. Beware a dangerous outfit. I ordered a couple of items and decided to cancel within an hour. No chance - no answer. They have my money and intend to keep it!

Be very alert when you deal with this company.
In your first order you will be challenged not to add more stuff to your basket.
When you have given your credit card details they will send you promotions via email. Beware that a click in an email will withdraw money from your credit card - no further acceptance is asked.
Think you should avoid this company.

Exactly the same as everyone here. Wanted to try foot patches, thought I’d ordered one box, invoiced for 8.
No confirmation of amount end of order.
Contacted firm immediately and have ticket number but apparently on way…
Absolute scam.
To add insult to injury I have discovered a standing order had been set up with PayPal and I was in danger of receiving 8 boxes each month!

Quick update to everyone out there, I persevered chasing up, email after email and kept a record.
Result has been a full refund. Don’t give up!

I ordered a 1 month supply, to try their sleep patch, immediately they tried to sell me a bunch of other stuff, by the time I clicked through, I thought I had navigated correctly, when they said product shipped, I checked my bank account and other products had been tacked on. I've reported them to the BBB. I absolutely abhor deceptive business practices and plan on notifying my local representative.

Please don't deal with Bandoo.com. If I had had the good sense to look them up on Trustpilot before I purchased anything, I wouldn't be in the position of trying to get my money back, and stopping them from charging me for additional stuff I have never had any intention of ordering. Their online ordering is evasive, not showing totals before the customer confirms the sale, so we discover after the fact that they have in fact charged us more money by adding a second order to the first, instead of substituting. Their confirmation email with an order number was a whole day late, which prevented me from using their system to report my desire to cancel the order. From experiences of others that I have read, it looks like bandoo.com is quite likely to charge more items to my account, maybe even monthly "purchases", without my permission, so I will be watching very carefully.

I wish I had read these reviews before I ordered. I ordered 1 knee pad to try it...web site processed an addition 4 so I spent nearly 100$ instead of 15. They said the order had shipped...not possible as it was only 30 minutes from my order time. I have blocked them on PayPal. Total scammers.

Ordered one pack and they then charged me for another 4 packs for an extra £42. Called the bank but there is nothing they can do because they are a US company and adding “bundles” is in their terms and conditions. AVOID!!

Do not purchase from this company. They charged me in US$ which did not come up until you had checked out. I tried to cancel immediately and am told it’s already shipped. After reading reviews here I checked my PayPal account and they had set up recurring payments of US$39! The whole thing is a scam.

I wish I had looked at these reviews before ordering. My story is the same as everybody else’s. I ordered a deal of 3 boxes, then after some bullsh*t process at the end, the order price was confirmed as more than double what I was expecting. You are not shown your confirmed price is not given until AFTER your transaction has been processed. I contacted the retailer immediately, but they conveniently don’t respond until after the product has been shipped, saying it’s too late to amend or refund, but they’re sure I’ll love the product. After a few back and forths with the ‘customer service’ idiot Mary Lou, with me being very clear that I wanted this to be escalated as a complaint, I was told my “feedback had been noted”. My next step is to contact my credit card provider to log it as a fraud.

Fraud. Ripping off customers. Added upsells I didn't agree to. Refused to cancel order or refund. Reported to visa for fraud. DO NOT TRUST THIS WEBSITE

I ordered one item. Then a reel of offers followed by over £80 pound taken from my account. I elected to pay through Pay Pal but they had hacked this account and authorised two recurring amounts.I contacted Pay Pal and it was noted that an unrecognised origin was allowed. I had to change my password on Pay pal and block my on line bank account and request a new card.I have sent a cancel e mail but it cannot be sent from their dispatch e mail.I was informed b google prior to my contact that it was a web site that was not secure. I ignored this unfortunately.

This is a scam. I wanted to order one pack but at check out without me knowing another 3 packs were added and 4x times the amount was deducted from my account.

This is a scam. The product turns black whether it is on your feet or not.

There is no customer service help line on their website.