BannerBuzz レビュー 242

BannerBuzz からの回答

2022年11月26日

Thank you for your kind words! We appreciate any opportunity to hear from our customers and do our best every day to ensure that their needs are met and heard. With your next order, we want to thrill you once again! Thank you for choosing BannerBuzz for your advertising needs.

BannerBuzz からの回答

2022年11月23日

Thank you so much for your kind words, Robert! We really appreciate you taking the time out to share your experience with us, and we agree that Stephanie is truly a gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

BannerBuzz からの回答

2022年11月14日

Karl, thank you for taking the time to give your purchase a rating. Your satisfaction confirms that we are on the right course and encourages us to continue offering quality products and services. Our goal is to continually surpass customer expectations by offering high-quality products and excellent customer service. With your next order, we want to thrill you once again!

BannerBuzz からの回答

2022年11月11日

Debora, we're sorry to hear you can't use a coupon code. The only explanation was that your order included standard banner sizes that were already available at a reduced or discounted price. The offer presented on our home page bears an asterisk, which indicates that, just like any other offer, it comes with a standard set of terms and conditions. One can navigate to the appropriate page that displays this information by clicking the offer picture on the main banner ad on our home page. As for other applicable offers, you can check the details under the "Special Offers" category on our website. If an offer is sent across via email, the details of it are presented at the bottom of the ad. We hope this information provides much-needed clarity on the subject.

BannerBuzz からの回答

2022年11月4日

Hi Laura, Thank you for your feedback. Your appreciation tells us we are doing it right and encourages us to keep offering the right options and products. As per your review comment, we are unable to find the actual order details to provide you the assembly instructions. However, if you have any concerns, please feel free to contact our customer support team via call or chat.

BannerBuzz からの回答

2022年11月2日

Hi Paul, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

BannerBuzz からの回答

2022年10月31日

Hi Wholly, thank you for your feedback. We have worked hard to make the order process simple to follow and always work forward to offer products at an affordable price. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.

BannerBuzz からの回答

2022年10月31日

Hi CroKev, thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

BannerBuzz からの回答

2022年10月21日

Hi Raven, Thank you for your feedback. Your appreciation tells us we are doing something right and encourages us to keep offering the right options and services. We are sorry to note your disappointment with the received product. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects and try our best to provide the secure packaging that the product does not get affected in transit. Unfortunately, we are unable to find any order details by the review and name. If you have any concerns, please feel free to contact at feedback@bannerbuzz.com 

BannerBuzz からの回答

2022年9月1日

Hi Craman, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. We understand that ordering anything online can seem to be a leap of faith, so with every order, we try to ensure you don't feel let down. We will wait for your final review after receiving the product.

BannerBuzz からの回答

2022年7月29日

Hi Nitish, We are sorry to learn that there was a delay in providing you with the resolution for the issue you have raised. We understand how frustrating this must have been for you. We value our customers' time, and this should not have happened. As per the current situation, our escalation team has offered the resolution and we are waiting for a response from your end to confirm the details. Kindly provide us with so that we can expedite the process for the resolution.

BannerBuzz からの回答

2022年7月26日

Hello, Pat. We are deeply sorry to hear that your experience with BannerBuzz was less than satisfactory. We have worked hard to make the order process as simple and transparent as possible. However, we regret any shortcomings. Being a customer, we truly comprehend the fact that the option "Add Graphic" is a simple term for adding artwork. And we stand by that fact.

Just to clarify, at BannerBuzz, to make it easy for our customers, we offer custom ordering options for the majority of our products. We let our customers decide what they wish to add to their orders. That's why the order form has two separate fields: "Add Graphic" and "Add Hardware". Despite that, based on our previous learning, we have also included a reminder which pops up when a customer accidentally selects just the hardware portion of the order and clicks on "Proceed and Checkout" on the product page. That's as easy or as predictive a change that can be configured into a website. But then, even if one were to consider the possibility of an error, it can still be rectified until an order is moved for production; one can always approach our support channels for assistance. Unfortunately, the product you ordered contains hardware (frame) only.

We would like to clarify that we have thousands of products listed on one website, and we are working on each category to improve and include as much information as possible. We will consider your suggestion as an improvement and will devise the best possible solution.

BannerBuzz からの回答

2022年7月22日

Hi Allan, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.