BannerBuzz レビュヌ 242

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TrustScore 5段階評䟡の4

4.2

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5぀星のうち5の評䟡

The company has great customer service. I uploaded what I thought was a good quality image and it was not. They were so apologetic for my mistake. They donated this banner to our schools Parent Associ... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

It was user friendly and quite easy to navigate! The proof came SUPER FAST and the actual TENT is solid and strong! The tent cover is PERFECT and I’m super happpyyyyy with it how it turned out and the... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Their sandwich boards have hinges that are very easily bent, such as anytime the wind blows it over, or by an employee who folds it without being extra tender. And they don't offer any spare parts for... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Fast delivery! Not exactly as advertised. I sent an image for a wall decal that had a transparent background and received an image that I have to cut out because there’s a white background. As well as... もっず芋る

䌁業が回答したした

䌁業情報


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4.2

ほが満足

TrustScore 5段階評䟡の4

242件のレビュヌ

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5぀星のうち5の評䟡

Easy to order

Easy to order. The designer was very helpful and pleasant. The quality of the product was amazing and the price was very reasonable. Overall, a great experience!

2023幎4月27日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Lee, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.

5぀星のうち1の評䟡

Stay away from this company

I ordered two 4x8 banners for a trade show. Uploaded the graphics and everything correctly. When the banners came BOTH were identical. Unfortunately, they could not get a replacement on time to me. I was surprised as their address shows that they are in downtown Toronto. HOWEVER, they are in INDIA. The are made there and shipped to wherever they need to be delivered to. Interacting with their website, it shows everything is based here, address and all.

I requested that I get a 50% discount on the one banner plus a replacement of what I ordered. They have only offered to send me a replacement, which of course I accepted as I need what I ordered. I do not think this is fair and should be compensated. My company and I looked like fools at the trade show that costed over $5k.

DO NOT DEAL WITH THIS COMPANY.

2023幎5月15日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hello, Dal. We sincerely apologize for the inconvenience and confusion caused by the error with your banner order. Upon reviewing your case, we have identified the source of the problem. It appears that we received only one file (containing both artwork) for your order, which our designer misinterpreted, resulting in the same design being used for both banners.

We acknowledge that this mistake was on our part, and we understand the frustration it must have caused, especially considering the importance of the trade show for your company. We apologize for any negative impact this may have had on your business and your investment in the trade show.

As a gesture of goodwill and to rectify the situation, we have offered to reship the correct banners to you, as per your original order specifications. We want to assure you that we are committed to making things right and providing you with the banners you initially requested.

However, we regret to inform you that we cannot comply with your request for a 50% discount on one of the banners, in addition to the replacement. Our policy regarding such situations does not allow for refunds or partial refunds. We genuinely apologize for any misunderstanding or disappointment this may cause.

Once again, we apologize for the oversight and the inconvenience caused. We value your business and strive to provide excellent customer service. We assure you that we have taken steps to address the issue internally and prevent similar occurrences in the future.

Please let us know if there is anything else we can do to assist you or if you have any further concerns. We appreciate your understanding and patience as we work to resolve this matter to your satisfaction.

5぀星のうち5の評䟡

Easy to use design tools

Easy to use design tools, great customer service, fast free delivery!! great job ;)

2023幎5月12日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Diane, thank you for your feedback. We have worked hard to make the order process simple and easy to follow for our customers. Your appreciation tells us that we are doing it right and encourages us to keep offering the right options, products and service. We always make sure that each of our customer finds our order process easy and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. So, we look forward to delighting you again with your next order!

5぀星のうち1の評䟡

My order was never received

My order was never received. It was caught in customs from China, and UPS refused to let it through without my paying additional brokerage fees. I missed my events because this "Canadian" site can't ship to Canada.

2023幎5月4日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Josh, we are sorry for the negative experience you had with us. As per your concern, the customer does not need to pay any extra charges rather than what he/she has paid at the time of placing an order (Except customer make any changes). This is very unfortunate that you have faced an issue. Upon checking the order tracking details, the delivery date shows 10th May. However, we can understand your concern and as you have shared your feedback with us, we have passed the same to the respective team. They will contact you soon to provide the best possible resolution.

5぀星のうち5の評䟡

The entire process was easy from


The entire process was easy from beginning to end.
Love how easy it was to customize my designs and options. Price was great as well.

2023幎4月20日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Jamie, thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, best quality and perfect fit. We always make sure that each of our customer finds our product with great quality and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

5぀星のうち4の評䟡

they were awesome to work with helpful


they were awesome to work with helpful too!

2023幎4月7日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Dear Wendy,

Thank you for sharing your positive experience with us. We are delighted to hear that you found our team to be awesome and helpful to work with.

At BannerBuzz, we are committed to providing our customers with excellent service, and it's always gratifying to know when we have met or exceeded our customers' expectations.

Thank you for choosing us, and we look forward to serving you again in the future.

Best regards,

5぀星のうち5の評䟡

Sandwich board insert.

Simple to use. Good quality. Timely delivery and priced well.

2023幎4月3日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Dean, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.

5぀星のうち5の評䟡

Received banner today

Received banner today, turned out awesome!!
I ordered it for a friend who is putting on a dance workshop and she needed a backdrop.

2023幎4月4日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Kathy, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.

5぀星のうち5の評䟡

QUICK AND EASY TO CREATE

It was easy to place my order to customize as needed. Look forward to receiving the order.

2023幎3月28日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Lisa, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

5぀星のうち5の評䟡

Very impressed with the product


Very impressed with the product quality. Production time could use more improvement but overall, I am very satisfied.

2023幎2月14日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Johnny, thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, best quality and perfect fit. We always make sure that each of our customer finds our product with great quality and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

5぀星のうち5の評䟡

I LOVE THESE

I LOVE THESE. I got welcome signs for my sister's wedding events and they are beautiful, sturdy, and so nice.

<3

2023幎2月6日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Isha, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products and service. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

5぀星のうち5の評䟡

Great

Great! Prompt, accurate, looks great!

2023幎1月20日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Jeremy, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

5぀星のうち5の評䟡

5 STAAAR

5 STAAAR! THE FLAG I GOT WAS SUPER COOL THE LAST TIME I GOT IT AND, man the qualityyyyy on these are too good. Honestly best place to make cool pirate flags

2023幎1月16日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

5぀星のうち1の評䟡

What a disaster....

Ordering was easy but when there is an issue with your order good luck trying to resolve it. The original document was 24"x30" and the print size selected at the time of order was 24"x36". I asked them to print the items 24x30 not 24x30 which is smaller. They then as for a 200% upcharge for the smaller printed items. What a ripoff. Then it took me 2 hours to deal with 2 separate agents to get a refund

2023幎1月13日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Duncan, we regret the inconvenience this has caused you. This is not the ideal experience we want our customers to have. Upon reviewing the order details, we found that the order was placed for the size (W X H) 24" X 36", which is one of the standard sizes available on the website and the prices are already discounted. The size when changed to (W X H) 24" X 30" costs more as the price is not discounted. Also, the due amount on the order was $33.14. We hope this clarifies the issue. Please be assured that we have received your new order and the team will process it accordingly

5぀星のうち5の評䟡

Outstanding Customer Service

After noticing an error in an order, I reached out to customer support using the chat feature on the website. The associate was very helpful in resolving the issue, and the order was quickly corrected. One of the best customer support experiences I've had.

2023幎1月6日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Thank you for your review and for sharing your positive experience with our customer support team. We're glad to hear that the associate was able to quickly resolve the issue with your order and provide you with excellent customer service. We pride ourselves on providing high-quality customer support and we're glad that you had a positive experience. Is there anything else you'd like to share about your experience with us? We appreciate any feedback you can provide.

5぀星のうち5の評䟡

Excellent value

Excellent website, quality of prints, competitive pricing, excellent value overall. Have bought in the past and will continue to do so in the future!

2022幎12月13日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Joe, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

5぀星のうち5の評䟡

Very easygoing experience

Very easygoing experience. Product is TOP NOTCH!

2022幎12月6日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Yves, we appreciate your taking the time to recognize our efforts. We look forward to delighting you again with your next order! Thank you for choosing BannerBuzz for your advertising needs. :-)

5぀星のうち5の評䟡

GREAT product and service.

Super folks to work with. Super product. Highly recommend

2022幎12月1日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Larry, thank you for your kind words! We appreciate any opportunity to hear from our customers and do our best every day to ensure that their needs are met and heard. With your next order, we want to thrill you once again! Thank you for choosing BannerBuzz for your advertising needs.

5぀星のうち5の評䟡

Recommend!!!!

Arrived on time and the sign is just great. Good value for price for sure.

2022幎11月30日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hello, Misty. we appreciate your taking the time to recognize our efforts. We look forward to delighting you again with your next order! Thank you for choosing BannerBuzz for your advertising needs. :-)

5぀星のうち5の評䟡

great service

great service. i deal with them a lot.

2022幎11月29日
自発的なレビュヌ
BannerBuzz ロゎ

BannerBuzz からの回答

Hi Trevor, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

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