Baofengradio レビュー 

Supposed to be Baofeng UK, yet Radio shipped from China and took forever to get here. The radio is decent, though.

Unfortunately last time you can see a lot of chinese counterfeit of chinese counterfeit. So it is not a meaningless question where to buy original Baofeng.
Good things is that this shop sale original Baofengs.
Bad thing that instead of UK/German or even EU they located in Hongkong and ships from there.
As result it is not fast (for me shipment to ireland took about 2 weeks).
Plus is that at least for me I didn't need to pay Ireland VAT.
So if you not hurry and want to buy original Baofeng you can choose this shop.
If you need it fast you can buy it locally for 1.5 of price or if you want to save a money you can play a gamble buy it on Ali :)
P.S. They handled my order a bit incorrectly. I ordered UV9R + programming cable. They sent me UV9R + programming cable + headset. So thank you for this gift ! :)

Steer clear. I too have been sucked in by these fakers. Fake UK shipping number. Royal Mail have no knowledge of shipping number issued. This is how they are all driving around in super nice cars. Just your typical communist thief. Took the money and ran.......

Waited to long for delivery and radio to difficult to set up

I am a little annoyed about this situation but in all honesty its my own fault as I should have come here first.

I ordered a UV-5RT radio off this website on Friday 17th March because the company advertises under a UK website address and states 3-9 days delivery.

On Saturday 18th March the status of my order changed from 'awaiting fulfillment' to 'shipped' which I thought was a good sign.

As of today (21/03/23) the tracking number I have is not showing up on the Royal Mail tracking system which leads me to believe that the radio is either a) not actually shipped or b) coming from somewhere abroad.

If the latter is the case then I have a sneaky suspicion I will end up having to pay VAT and import costs to receive this radio. This whole situation is misleading as the website gives the impression that you are dealing with a UK company.

I will be leaving this rating at 1 star until / if the radio actually arrives and will then come back to this review.

UPDATE: Package arrived on 27/03/23. I have updated my rating to 4 stars because the radio arrived well packaged and in working order.

I have deducted a star because I do think the fact this company presents itself as a UK based company when in fact it is delivering direct from Hong Kong is a bit of a dishonourable business practice.

Another note of point is that although Baofeng claimed they had shipped my order on the 18th a quick check on ordertracker.com revealed that they did not in fact hand the parcel over to a courier until 3 days later.

Would I use this company again? Yes because although some of their practices are a little misleading the item arrived in good condition and was as advertised

edited for grammar errors

Item doa after charging battery per common sense and instructions it failed to turn on sent them an email asking about a replacement or refund and was told could i take it to a repair shop (i dont drive and nearest one to me is good few hours drive) or could i try another battery the battery (1radio of said type) is fully charged 8v+ asked for a replacement or refund and so far no response back from them hopefully i can get a replacement or refund asap if not complaint will be getting filed to the bank to retrieve my money

Since posting review iv been contacted and told to pay £8 for a replacement (against the law) or return the item that i can grantee they will not re embrse cost of shipping (req by law) as they have allready wanted to break the law once stay well the hell away from them

Said return label iv been given is fraudulent what address is on the label does not match the address that shows up when scanned highly likely doing a redirection scam to avoid refund ie send it somewhere random claim they never got it and then not refunding me both trading standards and royal Mail have been notified i have statements from post office and picture proof it will now be left to my bank to deal with them as clearly they are doing everything possible to avoid sending a replacement/refund even if i do post said items back

When you deliver my last order, I may give you a more detailed rating.

What does: Awaiting Fulfillment mean?

Wish I had checked reviews before placing an order. Similar ordeal to many others on here, item marked as dispatched, royal mail didn't receive the item until 7 or so days after it was marked as shipped. Told the same thing please check back in 2 to 3 days. From what I can tell royal mail delivered it to someone in my postcode but there was no name taken and the 'proof of delovery' was a blurry photo of what appears to be the ground. 2 months after placing my order they have finally concluded that this is not their problem and they are not prepared to do anything about it. Vina is a liar through and through. Do not spend any money with this company, order from literally anywhere else. Con artists.
UPDATE Vina, so glad you have shared the photo of what you have accepted as proof of delivery, I encourage any potential customer of yours to look at this before placing an order with your company, it will yelp them everything they need to know about your lack of integrity.

My order didn´t arrive until today. I tried to reach the Support 2 times via mail i got no response. The Trackingnumber in the order is since 1.Dec without any changes.....
I think it was the last time that i order here. No Feedback, No Support, :-(

Thanks for your answer but then you have to check your contact function on your website because i try to contact you with this function and i got feedback from the page that me mail is sended! Further more i write you in the chat on the Homepage and leave my email contact without any answer......

Absolutely brilliant,very efficient indeed,the ubi delivery tracking app,kept me posted all the time..in resl time,
All the way from china in 10 days.

Product is exactly as described and works perfectly.

I kept tracking but it just remained at shipped and so was a surprise when it turned up early.
It was unexpectedly unbowed but everything included.

Slow delivery plus I have other parts on order which appear to be even slower. One part being the programming cable which should have been included in the original scanner order still not delivered which makes the scanner unusable

TL;DR: Both products in your cart, as well as already paid orders - change over time. They don't tell you where to enter shipping/tracking code they provide (use WWW ordertracker COM /track/)

First time I've ordered two Baofeng radios - there was promotion where two extra/longer (NA-771) antennas and programming cable was to be included for free. I made the payment with iDeal - but somehow order didn't get through their system. Contents of shopping cart were still there, order didn't show up in my Baofeng account orders, and I didn't get order confirmation email - but money was definitely deducted from my bank account.

Several emails back and forth, and few days later I got the money credited back to my account. Baofeng support suggested I try paying with PayPal instead of iDeal.

With same original contents/products still in shopping cart, I proceeded to pay using PayPal, and it worked. Payment went through, shopping cart was empty, and account/orders showed I placed an order.

Couple of days later I wanted to check shipping status - and noticed that order showed I'm getting two radios without "free" programming cable and without two NA-771 antennas (those free extras are only reflected in tiny thumbnail image). Also tracking code isn't linking to any status page/site, so you have to figure out on your own where to use it.

Since they didn't use something typical like DHL, PostNL ... I tried looking up this "ShipperHQ", as well as trying tracking code in a bunch of places, until Google suggested it's USPS. Which would be weird because I'm in NL, ordered from Baofeng UK and they ship from China, but status for that tracking code said:
"Label Created, not yet in system --
A status update is not yet available on your package. It will be available when the shipper provides an update or the package is delivered to USPS. Check back soon."

So I contacted/emailed Baofeng support again, explained everything and asked if they could still throw those 2 "free" NA-771 antennas into shipping box, also mentioning I already have two of their programming cables so I don't really need another.

Next day I checked Baofeng account/orders and it showed (thumbnail image changed) my order is two radios including two free extra/long NA-771 antennas. And I thought how it's nice of them for adding antennas before even replying to email.

Except later in the day - their email reply said packages was already shipped. And they included explanation that by the time I retried making order with same products still in my shopping cart - their promotion was finished so their system recorded I ordered two radios without "free" stuff.

So why does account/order show different thing than what their system originally put in for me?

Well not just existing shopping cart contents, but also items within already paid & shipped orders "change" over time. And now they have another action/sale for two radios with two extra NA-771 antennas without programming cable - and that's what my order placed/paid/shipped 20 days ago shows :|

Oh and weeks later and that tracking code on USPS still shows that same "Label Created, not yet in system". But once Baofeng mentioned it was shipped already - continued search led me to WWW ordertracker COM which shows real package status (I received the package without free action/sale antennas).

After two weeks in still have no radios and now have missed most of the Christmas Market i needed them for.

Still waiting after two weeks from ordering for confirmation of despatch of order. Would have been next day delivery with eBay or Amazon. Terrible customer service.

Great product, fast delivery.

I haven’t received my items
I gave tried to get in touch and been ignored

Do yourself a favour and just buy whatever you need somewhere else.

I made an order last Saturday. I didn't get any confirmation email so I had to email them myself to inquire about the order. Now it is Thursday and they still haven't "found" my order despite me having sent them all the necessary information about the transaction.

They still have my money and I still don't have the products. Beware, this website is likely a scam.

I order a couple of radios and accessories. They marked it as shipped. Royal Mail says, four days later, that they’ve been notified of a shipping number. No goods / parcel.
They advertise that they reply within minutes to their online chat. They don’t. Nor to emails. It’s day four and I’m still waiting for them to let me know where my parcel is.
these are not shipped from within UK - it seems like they’re utilising a .co.uk domain only.
Be warned. Don’t buy from this company.
Edit to add - as per other reviews here and elsewhere, please note that their uk warehouse in Portsmouth is actually a run down building, housing a fish and chip shop. Say no more.

Second edit:
Vina is blatantly lying to me saying that I don’t have this order due to Royal Mail strike.
1. The strike was called off. There is no strike.
2. Even if there had been one (was due today ) it would not have affected the shipping of my order five days ago now.
3. Royal Mail have still not received this parcel.
4. They imply on the website that orders are fulfilled from the UK warehouse in Portsmouth. There is no warehouse there. Orders come from Hong Kong.
5. Read the other reviews - they virtually copy and paste their excuses.

Finally - they respond to these reviews before replying to emails or contact chat on website. Active here but ignore other complaints / contact. I’ve had an email from Vina as mentioned above but AFTER they responded here