Barbaraandsarah Palmbeach レビュー 3

I ordered a really beautiful maxi dress on facebook. It arrived a few days later, but unfortunately a button had come loose. I emailed customer service right away, and within an hour a new dress was already on its way. Now thats what I call service.

Not sure why this showed up as a 3.2 rating as I had the only review and it was one star. But this is a follow up to further illustrate this devious scam. After refusing to refund my money when they were unable to deliver the product in six weeks, they then came up with the theory that I hadn't provided a delivery address when I ordered, which is pretty preposterous since I order stuff almost every day on-line, and I certainly understand that you have to provide an address. But having finally received the product and rejecting it as a cheap piece of trash, they now say that I need to pay 30-40 dollars to return it and bear the risk of loss and then they will decide whether they will approve the refund. How much do you want to bet the dress (which arrived smashed up in a 4" x 6" plastic envelope) will either be lost or they will not "approve" it. I was dumb to thing a building pictured as being in Palm Beach was actual there and not in some remote village in China, but I'm not dumb enough to pay 40 dollars more to try to get 60 dollars of relief. Their alternative was to offer a minimal refund and a discount off my future orders. Yeah, I'll spend this afternoon deciding which of the other pieces of trash clothing I want to order! I never had any problem ordering on line from anywhere until just the last three months and I've now lost money on four different scams like this, all from China, all on Instagram and all occurring at about the same time. Do not order anything from West Month (mattress topper), Oeomon (patriotic door wreath), or another one I've blocked out (America 250 decorated shirt) that still isn't here and probably won't be by the 4th. I've sworn off Instagram completely in terms of ordering unless I can verify the products on here on another source.