BarkBox レビュー 

8,786
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My dog Bat loves the toys I have super chewer and not a toy destroyed like pet store toys she is a huge chewer for sure as a German shepherd and working dog puppy in training. I have 3 other dogs and... もっと見る

5つ星のうち5の評価

Absolutely adorable toy designs and high quality products. Always exciting for our dog to open new box to find treasures and owner loves each and every item, too! Reps are available easily and quite w... もっと見る

5つ星のうち2の評価

I am giving 2 stars because my dog enjoyed the toys & they were flexible about not including treats like we requested. Cancelling is a nightmare! Plan on spending lots of time emailing the company be... もっと見る

企業が回答しました

5つ星のうち5の評価

I love BarkBox, and my fur babies do too! I started our subscription when they were puppies, and it was incredibly helpful during their "we chew and eat everything" phase. Now, they get excited every... もっと見る

企業情報

  1. 動物・ペット

当該企業による記述

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

8786件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(8,786)

過去12か月のレビュー数: 542

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Good luck receiving your order!

If you are expecting to receive your order in a timely manner, I would recommend Chewy.com instead of Bark Box. I decided to try Bark Box, but I will not be ordering from them again. The items that I ordered started out in my area, and then were shipped several states away where they have been stuck circulating between different cities. It has been 10+ days and I still have not received my items. Customer service reps have very "happily" replied to my shipping inquires with a too bad, so sad attitude. They really keeping passing the buck onto the next customer service rep. No one has been helpful or tried to remedy the situation. One and done for me. I do NOT recommend.

2026年7月8日
自発的なレビュー
5つ星のうち2の評価

Good luck trying to cancel

I am giving 2 stars because my dog enjoyed the toys & they were flexible about not including treats like we requested. Cancelling is a nightmare! Plan on spending lots of time emailing the company because, despite receiving confirmation my account was cancelled they continued to send a box and charge my credit card. I would receive a very nice email from them saying things were taken care of but they were not.

2026年6月1日
自発的なレビュー
BarkBox ロゴ

BarkBox からの回答

Thank you for sharing your feedback. We're so sorry for the frustration you experienced with canceling your subscription. This is not the experience we want for you or your pup. We'd like the opportunity to look into what happened and make things right. Please respond to our request for additional information so we can assist you further and follow up with you directly. Thank you so much for being part of the pack and for the opportunity to make your experience better.

5つ星のうち5の評価

Super chewer

My dog Bat loves the toys I have super chewer and not a toy destroyed like pet store toys she is a huge chewer for sure as a German shepherd and working dog puppy in training. I have 3 other dogs and they love the treats! Super chewer is worth every penny! Great quality toys. Directions are difficult for those who have dyslexia like myself but other wise she loves the toys and I love not spending a whole lot on treats and toys that get destroyed in an hour at most.

2026年7月2日
自発的なレビュー
5つ星のうち3の評価

Boxes were fine until I tried to cancel…

Boxes were fine until I tried to cancel my subscription . Nothing but problems. Do not recommend this company.

2026年7月1日
自発的なレビュー
BarkBox ロゴ

BarkBox からの回答

Thank you for sharing your feedback. We're so sorry to hear about your experience with canceling your subscription. This is not the experience we want for you or your pup.

We'd appreciate the opportunity to look into what happened and make things right. Please respond to our request for additional information so we can follow up with you directly. Thank you for being part of the pack. We look forward to making this right.

5つ星のうち5の評価

Brought smiles to the whole family

Our rescue dog recently had a terrible accident that left him partially paralyzed. On top of that, we lost our other rescue (his best friend) just a few months ago after they had been together for 8 years. I usually scroll past emails but I saw the Guy Fieri collaboration box and thought, “Why not? Let’s try it”. Needless to say, our boy was SO excited and he loves every toy and all the treats. He has not stopped playing for days and we’re so glad to see him happy again. Thank you, BarkBox, for cheering up not just our little guy, but us too! The ordering process was easy, communication was great, and it is worth every (very affordable) penny.

2026年6月23日
自発的なレビュー
5つ星のうち5の評価

My dogs enjoyed their latest selection…

My dogs enjoyed their latest selection of toys and treats. They are especially enamored of the two in one treats, in which they have to chew off the outer fabric to get to the toy inside. Merlin is a "nuzzler", in that he kind of "nurses" the toys. My bulldog Connie (2015-2024 ) did the same thing with his chew toys and he often fell asleep nuzzling his toys!

2026年6月17日
5つ星のうち5の評価

Top-tier customer service!!

Top-tier customer service!!

I am honestly just shocked by how great the Barkbox CS is when I contact them. They always respond in a timely and extremely helpful manner; it's wild! They have helped me get the right combo of stuff for my doggo, and she loves every box that comes in the mail each month. Such a fantastic service.

The one small, hippy side of me wishes they had a partnership with Terracycle or somehow offered a "take back/spent toys" where it's like "Once your doggo is done with a toy, ship it back to us to be recycled with our partnership with Terracycle. Love knowing your returned toys are used to build recycled benches that are put into dog parks!" or something like that. But I understand I am probably in the minority of people who think about the entire lifecycle of a product. Still Love this subscription service so much!

2026年6月17日
5つ星のうち5の評価

Compassion for their customers

My experience with Bark has always been phenomenal. They truly seem to care by making sure you’re happy and satisfied with your orders. In fact, they go above and beyond by replacing items that you are not happy with and following up on any concerns that were previously addressed. In comparison to other companies, they are outstanding.

2026年6月17日
5つ星のうち5の評価

Bringing a little joy each month :)

I love the quality of the products and the creativity each month! I really enjoy seeing what each one will bring. They are willing to adjust and work with you according to your pet's needs, which is great, too. We have been subscribers for years now, and plan to continue for many more....thank you Barkbox for bringing a little joy to our lives each month :)

2026年6月17日

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