BarkBox レビュー 

8,786
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My dog Bat loves the toys I have super chewer and not a toy destroyed like pet store toys she is a huge chewer for sure as a German shepherd and working dog puppy in training. I have 3 other dogs and... もっと見る

5つ星のうち5の評価

Absolutely adorable toy designs and high quality products. Always exciting for our dog to open new box to find treasures and owner loves each and every item, too! Reps are available easily and quite w... もっと見る

5つ星のうち2の評価

I am giving 2 stars because my dog enjoyed the toys & they were flexible about not including treats like we requested. Cancelling is a nightmare! Plan on spending lots of time emailing the company be... もっと見る

企業が回答しました

5つ星のうち5の評価

I love BarkBox, and my fur babies do too! I started our subscription when they were puppies, and it was incredibly helpful during their "we chew and eat everything" phase. Now, they get excited every... もっと見る

企業情報

  1. 動物・ペット

当該企業による記述

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

8786件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(8,786)

過去12か月のレビュー数: 542

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We have had BarkBox for a little over 3…

We have had BarkBox for a little over 3 years now, and the dogs get sooooo super excited to see their package! Yes, we may have 2 baskets full of toys, however, they still play with all of them! The treats are extremely high quality! I was tempted to eat a piece of the toot loops and the pumpkin treats…..lol

2026年6月17日
5つ星のうち3の評価

Last order was not good

Last order was not good. Bear tore apart one of the stuffed toys in about 15 minutes. it got thrown away the night we got it. Most of them last, but this one was terrible.

2026年6月17日
BarkBox ロゴ

BarkBox からの回答

Thank you for sharing your feedback. We're sorry to hear that one of the toys didn't hold up as expected. We understand how disappointing that can be, especially when your pup was excited to enjoy it.

We're happy to help through our Scout's Honor Guarantee and find a better fit for your dog. Our team will be reaching out via email shortly to assist further and make this right.

Thank you for being part of the pack and for giving us the opportunity to improve your experience.

5つ星のうち5の評価

My pup really loved the toys and treats…

My pup really loved the toys and treats in this month’s bag! The jerky treats are his favorite. I do appreciate that Barkbox took the initiative to replace an unsuitable toy that was scheduled to be in this month’s bag. Thank you for watching out for Cooper!

2026年6月17日
5つ星のうち3の評価

They declined my return

They declined my return of 3 bark crocs. They arrived may 27th and i tried to return them on june 1st. I have 3 different sized dogs and got one of each size. Unfortunately, they aren't a good fit for 2 of my dogs and I explained to the agent why. I did see that their 100% happiness refund policy said they do not take returns due to the edible nature. But I did not buy edible products.

They offered me a 50% refund of the 2 crocs that did not fit. I accepted it.

2026年5月31日
自発的なレビュー
BarkBox ロゴ

BarkBox からの回答

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that two of the Crocs did not fit your dogs as expected.

We understand how important it is to get the right fit, especially when ordering for multiple pets. While a 50% refund for the two items was already processed, we have also gone ahead and issued an additional refund for the small and medium sizes to further resolve your concern. You will receive a follow-up email with the refund details, and the amount should be credited within 5–7 business days.

We appreciate your patience and the opportunity to make this right for you.

5つ星のうち5の評価

My pup loves the toys

My pup loves the toys. He knows when the bag comes in the mail. I give him one toy every other day by the time the new bag comes he’s destroyed the ones he got he’s wicked rough on toys.

2026年5月22日
5つ星のうち5の評価

Dogs love

out of all the dog toy brands my pups love these the most. really high quality and i find the squeakers to have a bit of a unique sound and duration compared to other brands out there. SUPER durable. i’ve never used their subscription service i’ve always just opted to buy the toys i know my dogs will like. their favorites are any of the hide-a-toy styles. great products. great company.

2026年2月6日
自発的なレビュー
5つ星のうち5の評価

Great customer service and products.

I've used barkbox yearly subscription twice. Once I had to end it early when my dog passed away. They not only refunded the months I didn't get, which is more than I expected, but they sent me a condolence message and a resource for grief counseling. I brought in a new dog and couldn't have plastic with the super chewers box and after contacting customer service I never saw any plastic in the boxes. That Christmas they sent me an email reminding me that a loss in my life can make the holidays tough and give me grief counseling resource again.

I liked the variety of toys and treats. Some toys you could hide treats in, some toys my dog liked to throw around, and some he liked to just chew on. Some may look like one's he got but he's a dog and loved them all.

2026年3月19日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報