Joggers were a nice but the sizes are way off, I ordered 8/10 and the waist on them was massive and you couldn’t size down as the legs would be too small. Very strange sizing. Also when doing a return... もっと見る
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I was sceptical of the quality at the price and being from social media but was very pleasantly suprised . The hoody is so cosey and as good of a quality as others at a higher price of the market . Ha... もっと見る
企業が回答しました
Amazing clothes at such good value too! I’ve bought a large bundle of T-shirts trousers shorts. Men’s and woman’s and everything is lovely - will definitely be buying more again soon - the quali... もっと見る
企業が回答しました
I love B Couture, the hoodies are so much better than the other branded that begins with B, i would always choose B Couture 💓 Pj's are great too, ordered these for the first time and love them, e... もっと見る
企業が回答しました
企業情報
当該企業による記述
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear. We stay ahead of the game with our collection of street styles, creating bold designs tailored to help you stand out and be seen. B Couture London is an innovative, global brand offering fresh, contemporary street styles, all at premium quality and great value. It’s about being more than just a label. It’s about the lifestyle, the journey and the stories in-between.
連絡先
Brockholes Pavilion Claughton Industrial Estate, Brockholes Way, Claughton-On-Brock, Preston, , PR3 0PZ, PRESTON, 英国
- 01772 428082
- info@bcouturelondon.com
- bcouturelondon.com
4.2
ほぼ満足
4559件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bought clothes for my daughter but were…
Bought clothes for my daughter but were small.Returned but my fullamount was not refunded.Was to refund £51 on the message but refunded £45.
2026年7月2日
B Couture London からの回答
Dear Pauline
Thank you for taking the time to leave your review.
We're sorry to hear that you were disappointed with your refund. Upon reviewing your order, we can confirm that the £4.99 deduction was the return postage fee. As returns insurance was not purchased at the time of ordering, this charge is deducted from the refund in line with our returns policy.
We understand this may have been unexpected, and we're sorry for any frustration caused. If you have any questions regarding your refund or would like us to explain the calculation in more detail, please don't hesitate to contact our Customer Services team, and we'll be happy to help.
Kind Regards,
B Couture Team
B Couture London からの回答
Hello,
Thank you for taking the time to leave your review.
We're sorry to hear that the fit wasn't as expected. We understand that sizing can vary depending on individual body shape and fit preference, and we're sorry this item wasn't right for you.
Please don't hesitate to contact our Customer Services team, who will be happy to assist you with sizing advice or help find a more suitable option.
Kind regards,
B Couture
I’ve had the worst experience with this…
I’ve had the worst experience with this company ever. Bought few T shirts and returned all of them back. The customer service by a lady call Kirsty was horrible. Rude and quite unprofessional. It was pretty hassling experience returning them. I was asked to pay towards their PayPal in order to return them. Clothes were too small and bad quality. I’m sure they’d respond with make up stories to look good on reviews. But if you want a good quality t shirts with better customer service please avoid this company at any cost.
2026年7月20日
自発的なレビュー
B Couture London からの回答
Dear Janitha,
Thank you for taking the time to leave your review.
We have reviewed your case and can confirm that only one part of the Newton Court Set was returned to us. As advised in our email sent on 09/07/2026 at 11:09, we explained that we were unable to process the return because the set was incomplete.
At that time, we offered the following options:
Return the matching shorts to us so we could process the return for the complete set.
Have the item already received returned to you for a postage fee of £4.99.
You chose to have the item returned to you.
As discussed during our telephone conversation on 20/07/2026, we are unable to process an exchange or refund for items that are returned as incomplete sets. In line with our Returns Policy, all items must be returned unworn, unwashed, in their original condition, and with all labels attached. As the full set was not returned, we were unable to process your request.
If you would like to review our Returns Policy in full, please visit:
https://www.bcouturelondon.com/pages/returns-refunds-exchanges
Kind regards,
B Couture
B Couture London からの回答
beverley,
We're thrilled to hear you found excellent value and fast service! We truly appreciate your positive feedback and look forward to your next order.
Kind Regards
B Couture London
B Couture London からの回答
Motunrayo Agbomola,
We're so happy to hear you like the outfit and that you're pleased with the quality. Your positive feedback is truly appreciated!
Kind Regards
B Couture London
Lovely hoodie set good discount too
Lovely hoodie set good discount too. Grandaughter delighted. Good delivery service very quick.
2026年7月8日
B Couture London からの回答
Angela Wallace,
We're so happy to hear that your granddaughter is delighted with the lovely hoodie set and that you found a good discount! We're also glad you experienced quick delivery.
Kind Regards
B Couture London
The leggings bottoms are very small…
The leggings bottoms are very small they can't fit. They never match the size of the top.
2026年7月8日
B Couture London からの回答
Demetra McIntosh,
We're truly sorry to hear that the leggings didn't fit as expected and that the sizing was inconsistent with the top. We understand how frustrating this can be. Your feedback is important to us as we continuously work to improve our sizing and product consistency.
Kind Regards
B Couture London
B Couture London からの回答
Sandra Wilson,
We appreciate your positive feedback and are so happy to hear that you are pleased with the fast delivery and that your items arrived exactly as described!
Kind Regards
B Couture London
Lovely quality but I'd say size up
Lovely quality but I'd say size up. Bought my daughter 14/15 and it runs small especially the hoodie.. Nice quality though.. She gifted it to a friend as the quality was too good to return.
2026年7月6日
B Couture London からの回答
Nicola Mahabeer Levy,
We appreciate you sharing your feedback on the sizing. We're glad to hear you found the quality lovely, and we understand your daughter's experience with the smaller fit, especially the hoodie. Your insights are valuable to us.
Kind Regards
B Couture London
B Couture London からの回答
Happy customer,
We appreciate your positive feedback and are so happy to hear that you are pleased with the good price and swift delivery!
Kind Regards
B Couture London
B Couture London からの回答
Mrs Pounder,
We appreciate your positive feedback! We are so happy to hear that you are pleased with the value, quality, and quick delivery.
Kind Regards
B Couture London
Love all the stuff I have got always…
Love all the stuff I have got always comfy and great quality
2026年7月6日
B Couture London からの回答
Kirsty Mcphee,
We appreciate your positive feedback! We're so happy to hear that you find our items comfy and of great quality.
Kind Regards
B Couture London
B Couture London からの回答
Tim,
We appreciate your positive feedback and are so happy to hear that you are pleased with the fit and great price of our t-shirts!
Kind Regards
B Couture London
The delivery bit late,but received it
The delivery bit late,but received it
Good quality and good price
Highly recommend
2026年7月2日
B Couture London からの回答
Maria Manuela Silva Pereira ,
We're glad you're happy with the quality and price! We appreciate your understanding regarding the slight delivery delay and your recommendation.
Kind Regards
B Couture London
B Couture London からの回答
Alison,
We appreciate your positive feedback! We're so happy to hear that you experienced quick delivery and that you found our prices fantastic with lots of choice.
Kind Regards
B Couture London
I bought the 3 piece short set for the…
I bought the 3 piece short set for the shorts and t shirt to be way too small although I’ve never had this problem with any other item I’ve ordered in the past.
2026年7月1日
B Couture London からの回答
Nat,
We appreciate you sharing your feedback regarding the sizing of the 3-piece short set. We understand your frustration when an item doesn't fit as expected, especially when you haven't experienced this issue before. We are reviewing our sizing guides to prevent similar occurrences.
Kind Regards
B Couture London
Clothes are good quality
Clothes are good quality. Ordered some vest tops, needed to send them back to exchange for a different size, this was a quick and easy process.
2026年7月1日
B Couture London からの回答
Sylvia ,
We're so pleased to hear you're happy with the quality of our clothes! We're also glad that the exchange process for a different size was quick and easy for you. Thank you for your positive feedback!
Kind Regards
B Couture London
Very good quality clothing at great…
Very good quality clothing at great prices!, sizes are perfect and very fast delivery!, also returns process is easy and super quick, I had to return an outfit which I ordered wrong size it was my error but received the correct size in a couple days after returning couldn’t believe how quick it was
2026年6月30日
B Couture London からの回答
Jamie,
We are so happy to hear you are pleased with the quality of our clothing and our prices! We also appreciate you highlighting our fast delivery and easy returns process. It's great to know we could quickly resolve the sizing issue for you. Thank you for your wonderful feedback!
Kind Regards
B Couture London
Quality
Delivered in days. Great denim shorts. Everything I have got from here I'm always happy with.
2026年6月30日
B Couture London からの回答
Zeusmum,
We're so glad to hear that your denim shorts arrived quickly and that you're happy with them! It's wonderful to know that you're consistently satisfied with everything you've received from us.
Kind Regards
B Couture London
B Couture London からの回答
Olivia Anorue,
We appreciate your positive feedback and are so happy you're pleased with the quality of our product and our quick delivery service!
Kind Regards
B Couture London
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