Don't buy from them! I made an orde online a month ago, and still no signs of my package. I've also requested a refund and haven't gotten a response. This looks like a scam scheme to me.
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tentative d'arnaque, vendeur sur amazon : be and care remplace le produit commandé par un autre, soi-disant équivalent, et vendu beaucoup moins cher ! et cela, bien-sur sans prévenir! et sans rembours... もっと見る
企業が回答しました
Foi a minha primeira experiência com a Be and Care e só tenho a dizer bem: serviço rápido e com atenção ao cliente. Efetuei uma compra de valor relativamente baixo e ainda assim recebi umas pequenas a... もっと見る
i shopped at be and care few times. its handling and shipping time took much longer than its competitors. for my experiences, be and care usually takes about 2 to 6 weeks to deliver my orders. if ther... もっと見る
企業が回答しました
企業情報
当該企業による記述
Be and Care is an online store that sells 100% original health, beauty and wellness products at the best prices. We ship our orders with the utmost care so that you receive your favorite products in the comfort of your home. We ship to worldwide. We are always at your disposal!
連絡先
Rua das condominhas, 463, 4150-223, Porto, ポルトガル
- +351 222 439 290
- info@beandcare.com
- beandcare.com
3.0
まあまあ
28件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Communication between sender and…
Communication between sender and receiver was great . Always kept me well informed via email as to date of arrival .Arrived on date promised!
2022年12月29日
Be and Care からの回答
Hi Elizabeth,
We are happy that you have received your order, thank you very much for your purchase.
We hope you like the products
Best regards,
Be and Care
Order took long to arrive and package…
Order took long to arrive and package was completely ruined.
2022年12月23日
Be and Care からの回答
Hello how are you?
We would like to thank you for your purchase in our store.
We verified in our system that your purchase was made on December 6, 2022, the deadline for delivery was 7 to 28 business days, with the deadline for delivery being January 13, We verified that your purchase was delivered on the 23rd December taking 11 business days to deliver, being completed well before the stipulated deadline.
We apologize that the package arrived in bad condition, we have sent you an email for more details.
Best regards,
be and care
Realice una compra el 25 de Noviembre y…
Realice una compra el 25 de Noviembre y no llega he escrito por whastsapp y no contestan no volvere a adquirir un producto con elkos
2022年11月25日
Be and Care からの回答
Hola Esmeralda.
Le pedimos disculpas por la demora en responder a su mensaje, pero nuestro servicio funciona de lunes a viernes, los sábados, domingos y feriados está cerrado, como el mensaje se envió el sábado, solo pudimos responder el lunes, razón por la demora.
Su pedido ha sido enviado y pronto será entregado, nuestro tiempo de entrega es de 7 a 28 días hábiles, su pedido fue realizado el 25 de noviembre, aún se encuentra dentro del plazo máximo de entrega que es hasta el 4 de enero.
Cualquier duda que tengas, estamos a tu disposición.
Saludos,
Be and Care
handling / shipping time is kind of too long
i shopped at be and care few times. its handling and shipping time took much longer than its competitors. for my experiences, be and care usually takes about 2 to 6 weeks to deliver my orders. if there is any out of stock item, you never know unless you ask them. customer service is ok. it takes 2 or more days to get their answer. they stil have a lot of rooms to improve their business. i'll go with its competitors first cause shipping speed is important to me.
2022年11月23日
Be and Care からの回答
Hello Ping, how are you?
We would like to apologize for the delay in the delivery of your order, we really had a stock problem with a product and we apologize for that.
We have verified that your order has already been delivered, we hope you like the products.
Once again we apologize for the delay.
Best regards,
be and care
The products were not packed well
The products were not packed well, one or two of the items I bought opened up and the contents spilled out onto the other products making a mess and I lost over half a bottle of one of the items. Very frustrating!
2022年12月11日
Be and Care からの回答
Hello everything is fine?
We apologize that your package arrived this way, we always pack the products in the best possible way so that they can reach you.
As discussed, we refund the unit that arrived broken.
Any questions, we are available.
Best regards,
Be and Care
I’m satisfied
2022年11月21日
Be and Care からの回答
Hi Jessie,
We would like to thank you for trusting our store, thank you very much.
We hope you like the product =)
A great day
Order took over 2 months and multiple customer service complaints
I ordered the product and it took over 2 months to arrive with me having to reach out to customer service multiple times.
I order an item and paid. One month later I hadn't received anything, just the order confirmation so I contacted customer service. They said they missed my proof of payment but now that I confirmed it they would send me what I ordered.
One month later I reached out again that I hadn't received anything not even a shipping email.
Then they clearly lied and told me that my order was shipped but the label was destroyed with water damage while in transit and the postal service could no longer trace it. But they would send a new one. Within a couple hours of the second complaint and asking for my money back I got my first email with a tracking number.
2022年9月15日
Be and Care からの回答
Hi Ashley, how are you?
We apologize for what happened with the delivery of your order, unfortunately the payment system did not confirm the payment and with that there was all this delay with the delivery in addition to the problem with the shipment, we checked in our system that the package was delivered, we hope you like the products and any questions you may have, we are at your disposal.
Have a nice day.
Chegou tudo certo com o pedido.
2022年8月25日
自発的なレビュー
Be and Care からの回答
Olá Thiago, Muito obrigado por comprar conosco e por sua avaliação, esperamos que goste do produto.
Um ótimo dia
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