I ordered a pair of earrings for my wife and I can see it's a good quality. However, I was not able to receive them on time. There was a delay of around 2 to 3 days and that is disappointing. So I can... もっと見る
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レビュアーのコメントを見てみましょう
Great product, some of the cutest earrings in my collection. Shipping was delayed, but I understand that was a shipper error. In the stead of the delayed shipping, I was sent a coupon for next purchas... もっと見る
企業が回答しました
Overlooking the shipping challenge that Mayara found and corrected, a very good experience. Best part was my wife’s reaction to the earrings...she loves them, and that’s what matters.
企業が回答しました
I absolutely love the cat earrings I purchased from Beauty by Maraya. I am looking to purchase 2 more pair to give as gifts. They also have GREAT customer service. Thank you!
企業が回答しました
I ordered a pair of earrings for my…
I ordered a pair of earrings for my wife and I can see it's a good quality. However, I was not able to receive them on time. There was a delay of around 2 to 3 days and that is disappointing. So I can't give perfect 5.
2020年12月22日
自発的なレビュー
I love the Usb Trimmer shaver!
I purchased the Usb Trimmer shaver. I love it! It is easy and comfortable to hold and you can use it in the shower.
2020年7月14日
自発的なレビュー
Beauty by Maraya からの回答
Thank you!
I have been waiting three weeks for my…
I have been waiting three weeks for my order. We live in Florida. Tracking number from USPS shows they sent my order from NY to LA to Hawaii. When I emailed Maraya they said that's the way the post office works. What BS. As of today still no order. Be careful when buying items from this company.
2020年7月9日
自発的なレビュー
Beauty by Maraya からの回答
Hello, thank you for your review!
As we did explain to you, we are not a carrier, and we do not decide the path of the delivery. Also, we did show you the official tracking history in the USPS site, not ours. It's not something we can fabricate or lie for. Why they decide to choose such an extraordinary path is up to them, not us. It could be because of network distribution, logistics maintenance, or something else. In the same way, we do not understand why they deliver packages from their sorting center in NY to LA to the customer in SC. Neither how they manage to deliver some orders in 3 days and some in 3 weeks, but we do presume it's due to some network optimizations they try to do during the pandemic and riots.
However, we do understand your frustration, and we make an apology!
All the best!
My earnings are so pretty
My earnings are so pretty! Just as they were in the picture.
2020年7月8日
自発的なレビュー
Beauty by Maraya からの回答
Thank you!
Beauty by Maraya からの回答
Thank you!
Cute earrings and my order was filled…
Cute earrings and my order was filled quickly.
2020年7月8日
自発的なレビュー
Beauty by Maraya からの回答
Thank you!
earrings
The product took longer to arrive than I expected. I even paid extra to get it here sooner. It took over 2 weeks when I paid to get it here in 3-10 days. They are cute earrings. I was scared due to the nickel in the hoops as I am allergic, but I wore them for an entire day and had no issues.
2020年7月7日
自発的なレビュー
Beauty by Maraya からの回答
Thank you for your review! Indeed, we did had a hiccup with the delivery times due to the USPS issue, but we are glad you did receive them!
Beauty by Maraya からの回答
Thank you!
Beautiful earrings
Beautiful earrings! I love that they are shown on both sides (cats-love my cats, love these earrings!!)
2020年7月1日
自発的なレビュー
Beauty by Maraya からの回答
Thank you!
Beauty by Maraya からの回答
Thank you!
Love it!
Great product, some of the cutest earrings in my collection. Shipping was delayed, but I understand that was a shipper error. In the stead of the delayed shipping, I was sent a coupon for next purchase. Since unloved the earrings, I will definitely be back.
2020年7月1日
自発的なレビュー
Beauty by Maraya からの回答
Thank you!
Earrings are great
Earrings are great, but took a little longer than I thought to get them.
2020年7月1日
自発的なレビュー
Beauty by Maraya からの回答
Thank you!
Indeed the issue with USPS holding our packages for a week was an unpleasant experience for us as well!
I absolutely love the cat earrings I…
I absolutely love the cat earrings I purchased from Beauty by Maraya. I am looking to purchase 2 more pair to give as gifts. They also have GREAT customer service. Thank you!
2020年7月1日
自発的なレビュー
Beauty by Maraya からの回答
Thank you!
Happy Camper
Overlooking the shipping challenge that Mayara found and corrected, a very good experience. Best part was my wife’s reaction to the earrings...she loves them, and that’s what matters.
2020年6月30日
自発的なレビュー
Beauty by Maraya からの回答
Thank you!
Beautiful earring
I ordered the full set and they’re all beautiful! And super lightweight and easy to wear.
2020年6月30日
自発的なレビュー
Beauty by Maraya からの回答
Thank you!
Super cute earrings!
absolutely love these earrings. Light weight and fun colors. Got the whole set so they will go with anything I wear.
2020年6月29日
自発的なレビュー
Beauty by Maraya からの回答
Thank you!
Have not received my package
Have not received my package. It’s been pending for 10 days. I can’t rate the product, but the service is poor.
2020年6月25日
自発的なレビュー
Beauty by Maraya からの回答
Hello,
Although not very valid, thank you for your feedback. Your order was placed on the 12th of June and we did ship on the 15th. Your order is with a free shipping option, which is with delivery time up to 15 days, as you clearly saw it upon checkout. Unfortunately, USPS had some delays last week and your order wasn't delivered faster, but still, we do believe it will be on time.
In addition to that, if you did not receive it in 3 weeks (21 days), we do a full refund.
We would like to ask you to revise your review once you got the products.
Thanks!
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