The delivery driver was lovely and let me know what was happening, despite being really busy, my bed was still dropped off a day early!!!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The delivery was prompt and they did great with getting it into the home without making a mess. The bed is comfy. The women we spoke with in store was knowledgeable and able to assist us with explorin... もっと見る
企業が回答しました
Brought a bed from beds4u Palmerston North. Worst service and experience I’ve had. Was told would receive a call back and had nothing. When you say you have a 60 day customer satisfaction guarantee... もっと見る
Great service at Invercargill store. Had a mix up with the base when bed was delivered but it was sorted the next day. Delivery driver was nice guy. Recommended would be happy to buy from them again
企業が回答しました
企業情報
当該企業による記述
It's our dream to give everyone a great night’s sleep. Beds4U is totally committed to bringing you comfortable, brilliant-value beds & mattresses made in New Zealand.
連絡先
5 Gloucester Park Road, 1061, Auckland, ニュージーランド
- 0800233748
- info@beds4u.co.nz
- beds4u.co.nz
4.2
ほぼ満足
660件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Just quite and easy.
2024年8月14日
Beds4U New Zealand からの回答
Hi Diane,
Thank you for your feedback! We’re glad to hear that your experience was quick and easy. We appreciate your support!
Regards
Beds4U Team
We found a Bed 4 us
2024年8月11日
Beds4U New Zealand からの回答
Hi Ah-Kew,
Thank you for sharing! We're glad you found the perfect bed for you at Beds4U! Enjoy your new bed! 😊
Regards
Beds4U Team
Website easy to navigate through to…
Website easy to navigate through to purchase, my son loves his new bed
2024年8月4日
Beds4U New Zealand からの回答
Hi Alison,
Thank you for your feedback! We're glad to hear that the website was easy to navigate and that your son loves his new bed. Enjoy the new bed!
Regards
Beds4U Team
Beds4U New Zealand からの回答
Hi Sandra,
Thank you for your feedback! We're glad to hear that the communication was consistent throughout the process. Enjoy your new bed!
Regards
Beds4U Team
Fantastic service and follow through on…
Fantastic service and follow through on delivery. Great product too!
2024年7月27日
Beds4U New Zealand からの回答
Hi Lee,
Thank you for your kind words! We're delighted to hear that you had fantastic service and a smooth delivery experience. Enjoy your new bed!
Regards
Beds4U Team
The bed was delivered and from the…
The bed was delivered and from the first night it bliss. Sleeping so well. The delivery guys were great.
2024年7月26日
Beds4U New Zealand からの回答
Hi Cheryl,
Thank you for sharing your experience! We're thrilled and great to hear that our delivery team provided excellent service. Enjoy your blissful sleep!
Regards
Beds4U Team
Beds4U New Zealand からの回答
Hi there,
Thank you for your feedback! We're glad to hear you're enjoying the great quality and comfort of your purchase. Enjoy your new bed :)
Regards
Beds4U Team
Purchased 3 beds within 2 weeks
We purchased our own home and wanted new beds due to the good reviews and a NZ company I chose Beds4u
I purchased a king, queen and double and they are good quality well priced and the service was fantastic from ordering on line to the delivery
Have recommended to family and friends
2024年7月4日
Beds4U New Zealand からの回答
Hi Jo,
Thank you for choosing Beds4U for your new home! Your recommendation to family and friends means a lot to us. Congratulations on your new home!
Regards
Beds4U Team
Great customer service
Fast, responsive customer service and a bed delivered when they said.
2024年6月29日
Beds4U New Zealand からの回答
Hi Fiona,
Thank you for your feedback! We're glad to hear that you had a great experience at ours. We appreciate your support!
Regards
Beds4U Team
value for money
value for money. the customer service team arranged for delivery at our preferred date and time. Special thanks for that
2024年7月3日
Beds4U New Zealand からの回答
Hi Dev,
Thank you for your feedback! We're glad you found value in our sevice. We appreciate your kind words and are always here to help!
Enjoy your new bed!
Best regards,
The Beds4U Team
Beds4U New Zealand からの回答
Hi Sonia,
Thank you for your feedback! We're thrilled to hear that you received wonderful service. We look forward to serving you again in the future.
Best regards,
The Beds4U Team
Awesome customer service
Easy to deal with and very efficient. From the gentleman that helped us in the stire to the delivery guys... They were polite and made our experience a positive one.
2024年6月24日
Beds4U New Zealand からの回答
Hi Mariana,
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. If you need any further assistance, please feel free to reach out.
Best regards,
The Beds4U Team
The ordering process online was easy
The ordering process online was easy. There was a problem that arose and after a few emails and phone calls it was sorted with no problems. When going into the store the staff were friendly and helpful.
2024年6月23日
Beds4U New Zealand からの回答
Hi Debra,
Thank you for your feedback! We're glad to hear that the shopping experience is smooth and easy for you. Our team strives to provide friendly and helpful service both online and in-store. If you need any further assistance, please don't hesitate to reach out.
Best regards,
The Beds4U Team
I received the wrong mattress
I received the wrong mattress. I tried two different ones and got the soft mattress. I didn't want springs it had to be light so I can tuck sheet and blankets in and SOFT. What I got delivered was a heavy bed so no making the bed, and hard so I wake feeling bruised, and yes it has spring. But the real kick in the pants is, it's not NZ made.
2024年6月24日
自発的なレビュー
Beds4U New Zealand からの回答
Hi Judith,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
When you visited our store for the first time, there was no mention of a preference for a foam mattress, or a New Zealand Made required. Our sales consultant provided all relevant information on the mattress which you liked, to which you agreed. You wanted the floor model on an “as is” basis, which is why we provided it to you.
We always strive to provide the best service to our customers and have tried our utmost to assist you. Unfortunately, On your second visit, you declined to wait the two weeks needed for a new soft mattress to be made, as we had discussed on 8th of July.
We value your business and regret any inconvenience caused. Please reach out to us directly if there's anything further we can do to assist you.
Regards
Beds4U Team
Take your money and don't care
Would be nice if we actually received the bed we have paid for, 3 weeks since payment and still no bed!!
2024年6月3日
Beds4U New Zealand からの回答
Hi Leah,
I’m sorry to hear about the delay with your bed delivery and understand how frustrating this must be. We've called, however no further contact was received to arrange delivery.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused. We will try to get this sorted for you as soon as possible.
Best regards,
The Beds4U Team 🛏️
Great service!
2024年6月1日
Beds4U New Zealand からの回答
Hi Amy,
Thank you for your feedback! We're glad to hear that you had a great service experience with us. If you have any more questions or need further assistance, please feel free to reach out. Enjoy your purchase, and thank you for choosing Beds4U!
Best regards,
The Beds4U Team 🛏️😊
I love beds 4u they are so awesum they…
I love beds 4u they are so awesum they have a layby system if you choose to layby instead of finance i had natasha shes lovely i wanted decent bed for my grandaughter had trouble finding right shop right price friendly online staff my son and his wife bought bed from beds 4 u they said they were lovely and helpful so i went to them and never looked back best ever buy and i will be buying my next one soon beds ,4 u best place to go you wont regret it flexible prices payment options and incredible staff like natasha
Thank you beds 4 u
2024年6月11日
自発的なレビュー
Beds4U New Zealand からの回答
Hi Natalia,
Thank you for your enthusiastic feedback! We’re thrilled to hear that you had such a positive experience with Beds4U and our layby system. It’s wonderful to know that Natasha provided lovely and helpful service. We appreciate your trust :)
We look forward to assisting you with your next purchase. If you have any more questions or need further assistance, please feel free to reach out.
Thank you for choosing Beds4U!
Best regards,
The Beds4U Team 🛏️😊
AWESOME SERVICE
I appreciated the help, advice and all round experience from the team in palmerston north
2024年5月28日
Beds4U New Zealand からの回答
Hi Chrissy,
Thank you for your feedback! We’re pleased to hear that you appreciated the help, advice, and overall experience with our team in Palmerston North. Your satisfaction is our priority, and it’s great to know we met your expectations. If you have any more questions or need further assistance, please feel free to reach out.
Best regards,
The Beds4U Team 🛏️😊
Beds4U New Zealand からの回答
Hi Jen,
Thank you for your feedback! We’re glad to hear that you appreciated the excellent communication regarding your order status and the detailed information and photos of our products. We strive to keep our customers well-informed and satisfied. If you have any more questions or need further assistance, please feel free to reach out.
Best regards,
The Beds4U Team 🛏️😊
A great shopping experience
The salesman was knowledgeable of styles of bed that would suit us, and considerate of my husbands needs as a result of PTSD. A week later I purchased two dressers online and that experience was good also.
The delivery men rate a mention also. They were pleasant and efficient.
All in all a great shopping experience.
2024年5月24日
Beds4U New Zealand からの回答
Hi Barb,
Thank you for sharing your positive experience! We’re glad our salesperson was able to provide knowledgeable and considerate service tailored to your needs. It's wonderful to hear that your online purchase of dressers went smoothly as well. We also appreciate your kind words about our delivery team; we strive to make every step of your shopping experience pleasant and efficient. If you need anything else, please feel free to reach out. We look forward to serving you again in the future! 😊🛏️📦
Regards
Beds4U Team
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