Beepumpkin レビュー 546

Beepumpkin からの回答

2026年1月6日

Dear Customer,
So glad your family loved them! 😊👕 Thank you for your kind words!
Beepumkin Customer Service Team

Beepumpkin からの回答

2026年1月6日

Dear Customer,
We’re sorry your order didn’t meet expectations — especially regarding what was included and the delivery time. We appreciate your feedback and will review our product listings to ensure they’re clearer.
Please contact support@beepumpkin.com with your order number so we can make things right. Thank you for giving us a chance to improve.Beepumkin Customer Service Team

Beepumpkin からの回答

2026年1月6日

Dear Customer,
That’s wonderful to hear! 😊 So happy your whole family loved the shirts — and thank you for the kind words about the quality and fit. Wishing you many cozy, shrink-free wears ahead! 🎄👕
Beepumkin Customer Service Team

Beepumpkin からの回答

2026年1月6日

Dear Customer,
We’re truly sorry your order didn’t arrive on time — especially when you invested significantly in what was meant to be a special occasion. We understand your frustration and take full responsibility for the missed delivery window.
Please reach out to support@beepumpkin.com with your order details so we can make this right. You deserve better, and we’re committed to doing our best to fix it.
Beepumkin Customer Service Team

Beepumpkin からの回答

2026年1月6日

Dear Customer,
So glad you’re happy with your order — thanks for the kind feedback! 😊👕
Beepumkin Customer Service Team

Beepumpkin からの回答

2026年1月3日

Dear Customer,

So glad to hear that! Thanks for your kind words — enjoy your tees! 😊👕✨
Beepumkin Customer Service Team

Beepumpkin からの回答

2026年1月3日

Dear Customer,

Thank you! So glad the shirts arrived in time for Christmas and that you love the quality! 😊🎄
Beepumkin Customer Service Team

Beepumpkin からの回答

2026年1月3日

Dear Customer,

That’s so sweet! So happy you both love your matching PJs — comfy, cute, and made for cozy moments! 😊✨
Beepumkin Customer Service Team

Beepumpkin からの回答

2026年1月3日

Dear Customer,

We’re so sorry you received the wrong onesie! Could you please reply with your order number and a photo of the item you got? We’ll send the correct one immediately — or issue a full refund, whichever you prefer.
Please send us email via: support@beepumpkin.com.

Thanks for your patience!
Best regards,
Beepumkin Customer Service Team

Beepumpkin からの回答

2026年1月3日

Dear Customer,

So glad you loved the quality and fit! And thank you for the pocket suggestion — we’ll pass it along to our design team! 😊✨
Beepumkin Customer Service Team

Beepumpkin からの回答

2026年1月3日

Dear Customer,
So happy to hear they fit perfectly — thank you! 😊👕👶

Beepumkin Customer Service Team

Beepumpkin からの回答

2026年1月3日

Dear Customer,

We’re truly sorry your item arrived in such poor condition — this is not the standard we stand for.
Please reply with your order number and a photo of the product via email: support@beepumpkin.com.
Thank you for your feedback, and our sincere apologies for the disappointment.

Beepumkin Customer Service Team

Beepumpkin からの回答

2026年1月3日

Dear Customer,

So glad your T-shirts were a Christmas hit! Thanks for the love — happy holidays! 🎄👕✨
Beepumkin Customer Service Team

Beepumpkin からの回答

2025年12月31日

Dear Customer,

Thank you so much for taking the time to share your feedback with us—we truly appreciate you letting us know about these issues, and we are so sorry for the frustration and disappointment this has caused you and your daughter.
First, we want to apologize sincerely for the long shipping delay that nearly made the sweatshirts miss Christmas. We know how important it is to receive holiday orders on time, and we’re taking steps to improve our logistics process to prevent this from happening again.
Second, we are mortified about the spelling mistake on your daughter’s sweatshirt (“aurson” instead of “arson”). This was a careless error on our end, and it breaks our hearts that she had to wear a misspelled shirt with no time to get a replacement.
Since we don’t have your order number yet, could you please help us out by sharing a few more details? A photo of the misspelled sweatshirt, the email address you used to place the order, or the approximate date you purchased would allow us to quickly locate your order and make this right for you.
We want to offer our sincere apology again, and we promise to provide a fair solution—whether that’s a full refund for the faulty sweatshirt, a free replacement once our stock is ready, or a generous discount on your next order.
Thank you for your patience and understanding. We hope to resolve this for you as soon as possible.
Best regards,

Beepumkin Customer Service Team

Beepumpkin からの回答

2025年12月31日

Dear Customer,

We’re truly sorry to hear you haven’t received your Christmas pajamas—this is not the experience we want any of our customers to have.
We checked your order status and it shows as delivered according to our logistics records. To get to the bottom of this quickly and resolve it for you, we’ll be sending you a direct email right away. Please keep an eye on your inbox (don’t forget to check the spam folder too!).
Thank you for your patience, and we hope to fix this for you soon.
Best regards,
Beepumkin Customer Service Team

Beepumpkin からの回答

2025年12月30日

Dear Customer,
So happy your shirts arrived in time and made your Christmas extra special! 🎄👕✨
Beepumkin Customer Service Team

Beepumpkin からの回答

2025年12月30日

Dear Customer,
Thank you! So glad you love the fit, quality, and value! 😊✨
Beepumkin Customer Service Team

Beepumpkin からの回答

2025年12月30日

Dear Customer,
That’s the best kind of review! 😊 So happy your daughter (and you!) love the lip balm — thanks for sharing the joy with us! 💄✨
Beepumkin Customer Service Team

Beepumpkin からの回答

2025年12月30日

Dear Customer,
Thank you! So glad you love the quality, pockets, and fit! 😊✨
Beepumkin Customer Service Team

Beepumpkin からの回答

2025年12月29日 に更新

Dear Customer,
So glad you love your PJs — and thanks for trusting us to fix the sizes right away! 😊✨
Beepumkin Customer Service Team