BE FORWARD レビュー 

Wrong part, part seized, doesn't work properly. Wasn't delivered but left at post office saying delivered took 2 weeks to track down. Customer Service a joke don't use this company.
Edit... I did reach out and was told that its my fault for not contacting you within 5days of delivery yet it was stated it's was delivered 2 weeks before I received it. Tell me how you expect me to put a complaint in within 5 days when the part WAS NOT DELIVERED TO ME whe stated.

I bought Honda grace hybrid 2019.It really met expectation. The only challenge is changing audio language for gathers vxm-195vfei to English. Kindly work on it since i was told there is no English translation

I had a very good experience with Bforward. Their customer care is excellent, emails are responded to quickly, and they are very transparent throughout the whole process. The vehicle I ordered arrived in good condition exactly as expected.
If anyone is looking to import a car smoothly and stress-free, I highly recommend using them. You can also contact Chibs Motors for assistance with vehicle selection, payments, clearing, and delivery in Zimbabwe.

They responded to my emails on time
They where also able to change my vehicle choice to the preferred on even though I had already payed for the other one
Shipping dates are accurate

My experience has been very good from the time I started buying vehicles especially in relation to communication. Be foward always updates me regarding the status of my documents and vehicles.
The quality is also up to standard.
Thank you Be forward, my clients are always satisfied..

My experience with beforward has been well and great, with no issues at all it has been my great company since when I started buying cars from them. Beforward has been a good company ever since I started buying cars from them reliable company ever. So if you are planning to buy cars from beforward don't even delay it's a good company I have a good experience with them. We as a company SAMIVE MOTORS LIMITED ZAMBIA WE ARE ALWAYS PROUD AND HAPPY WITH BEFORWARD thank you.

Great service. Answered all my questions very patiently throughout the whole buying and shipping proccess. Had a great time buying a car, would do it again.

I am very disappointed with my recent experience with Be Forward. They advertise that customers can pay using PayPal and credit card, but in reality, neither payment method worked when I tried to complete my purchase.

I attempted multiple times to pay using both options, but every credit card transaction failed and the PayPal links provided by their sales agents did not work either. I even contacted my bank, and they confirmed that no payment attempts were received and there are no issues with my credit card.

Despite explaining the issue several times, the support I received from the assigned sales agents was very poor and slow. Instead of resolving the problem, I was simply told to use bank transfer, which defeats the purpose of offering PayPal and credit card payments in the first place.

If a company advertises certain payment methods, those methods should actually work. This experience has been extremely frustrating and unprofessional.

I ordered my vehicle since September 2025 and still can't get it delivered to me every month is the next month I'm so frustrated

Bought parts but freight was calculated wrong so now it’s my problem. Be very careful and don’t be in a rush as they are extremely slow. I only found out because I asked where my parts were. I Have requested a refund see how that goes.

I sichimata andrew I like be forward is the good company and reliable

I attempted to purchase a car from this company, but the experience was extremely disappointing. Communication was very difficult, the operators were rude and unprofessional, and the overall process raised serious concerns about potential fraud. Based on this experience, I cannot recommend doing business with them, as the company appears untrustworthy.

Searched for a Kei truck, bought it and was shipped with no issues. All logistics taken care of. Vehicle is fine.

I tried to buy a car from their website. their local (USA) branch, Method Auto Group by a man named "William", required a deposit of $1000 dollars to verify the car was still available (which is ridiculous to begin with) but I was serious about buying it, so I asked the conditions. I was told I'd get a full refund of the $1000 after 90 days if I did not buy this car or any other car from them within the 90 the days. so I agreed and sent the money through ZELLE. they quickly took the money. the sales man, William, contacted Japan, they verified the car was available. I asked for more details about the car and they sent me a description that did not match the photos of the cars overall condition. so I asked for up to date photos as the ones shown on their website looked old and they could not get them for me. then they claimed that since the car was low that they would potentially have to charge several hundreds of dollars to thousands of dollars extra to load the vehicle. at that point I decided not to buy the car. William kept trying to push me to buy cars from auction and did not tell me anything about the extra fees associated with auction cost and I had to constantly ask him questions to which he would give me extremely vague answers. I also asked their ROR fees were to my door which they were not, they were to port. so imagine budgeting for $30,000, spend that much thinking its coming to your door only to find out you have to pay another $5000 in import duty taxes, port fees, transportation fees, etc. William is clearly just trying make sales with no regard to what happens after. at this point I realized it and decided that I did not want to do business with them at all. and asked several times if I could get a refund ahead of the 90 days, to which he never replied. I waited the full 90 days and asked again several times and he kept saying he is looking into it. took over 2 weeks before he said that this multimillion dollar company could not refund the full $1000 and that they could only return the money in installments OR use the money towards another car. again if my experience with them/him has been this bad, why would I dare buy another car through them. it has been about 4.5 months and I still do not have my refund. I have called several times only to have my call ignored, and messaged back through whatsapp with another excuse. hands down the worst experience I've had to deal with through a major company.

As of Feb 26, 7 WEEKS after i was supposed to be refunded, i was refunded in full, BECAUSE OF THIS NEGATIVE REVIEW. thanks to the staff at BeForward, he contacted their affiliates at method auto group and had them refund my money. thank you very much. it is unfortunate that i had to leave a negative review just to get my refund back.

But because the staff at beforward was able to assist in getting my full refund back from their US conterparts instead of me having to take them to small claims court i have decided to change the 1 star review to 2 stars.

ultimately, i dont think the problem was beforward directly, but their import affiliate method auto group, which is still who beforward has chosen to take care of their east coast operations. so buy with caution

I have been buying cars from Beforward and their service is awesome 👌, every car I have bought I have no issues and I receive every car in a good and perfect condition

The experience with beforward.jp is awesome trusted worth agents you will never go wrong

Found the perfect car online with be forward, sent over the full price of the car to be forward only to find out a week later the car wasn't available, got my money back a month later but I lost €900 in bank charges.
I have no problem paying 100% of price of the car if its available,I understand be forward can't confirm availability until they get paid but surely a 10% deposit to secure availability would be a better way of business.

the buying and delivery of the vehicle was on point

Many things have changed to bad 1 delying on trasfers of money from one account to another.2 delaying on allocation.change to reservations.

Title: STOP THE HYPOCRISY - YOU WILL NOT WEAR US DOWN
​Review Body:
"Update February 2nd: Be Forward is playing the waiting game, hoping we will give up. BIG MISTAKE.
​Your public response here is pure PR garbage. In private, you claim there is 'no warranty' for Ref: CA449287, yet the invoice proves we paid for the BF Warranty Service. This is a scam.
​The smart keys were intentionally sabotaged (internal circuits snapped) and this was documented at the port of Dar-es-Salaam. You delivered a vehicle that was intentionally immobilized.
​To Be Forward management: We are not going away. Your silence only proves your bad faith. We will continue to warn every potential buyer on every platform about your dishonest methods. Refund Customer 1432394 (Junior Katende Vallante) for the key replacement and reprogramming costs NOW.
​Is your global reputation worth less than the price of a key? We will stay here until justice is done."