Beko Ireland レビュー 

After attempting to.contact then on varies numbers, I eventually made contact with a person, which was a bonus in it's self, explained the issue, paid up front (is way they have your money regardless of what level of service you receive). After waiting almost two weeks an engineer called, not to fix the issue but to see what parts were needed!! Appears they didn't provide him with a stock of parts, he left and arranged to call back in 7 days, which he did, unfortunately he was sent the wrong part which only came to light after the cooker had been stripped down!!!! He was very apologetic and again said it would be another 7 days as he would be waiting delivery of the part, in fairness he kept us informed and arrived 7 days later and completed the job. In the meantime time I had tried in vain to talk to somebody in customer services, contact is only available via WhatsApp (unbelievable) were following a long exchange of text, I was offered a partial refund, which never arrived, I contacted them again via WhatsApp as they hide behind this app to avoid dealing directly with customers, after much toing n froing I'm told that no partial refund is available as the appliance was repaired, no mention of the delays, their forwarding wrong parts, and ridiculous customer service contact process, I would advise anyone to avoid this company and their agents at all costs, spend your money with a reputable company who is based in the country which they trade, and value the business of customers I asked numerous times on WhatsApp to ring me directly, bearing in mind we are senior citizens and fortunately have understanding and access to technology.
So much for registering your appliance, not worth the ink on the contract, AVOID AVOID AVOID.
GUARANTEE THESE COMPLAINTS ARE NOT EVEN LOOKED AT!!!!

Very good machine

Appalling service when it comes to repairs of a fridge freezer. Engineers don’t call when they have been booked & alot of their work seems to be outsourced to external contractors and Beko don’t seem to have good communication with these contractors Took 2 days off work waiting for an engineer to call and on first occasion he called day before and phoned to say he was arriving in an hour and was very rude, was unable to say what was wrong . The next appointment I sat in all day & engineer never arrived. Customer service really poor . Will never buy a Beko utility again, have been advised by friends too that they have had similar experiences with Beko,

Great product and very happy with customer service.

Hassle free experience

Everything was good. Was lucky to remember to do the 10 year parts guarantee as I did not do it at the time of purchase.

Good product great staff with very knowledgeable information

Pricing and warranty makes BEKO a good choice

I replaced my built-in fridge freezer from Power City without any difficulty. The staff in the shop, the delivery guy and the installer were all helpful and pleasant. Pleased I stayed with Beko.

Very good product, reliable and cost wise affordable.

Ordered appliance in the shop , collected it and installed it. Simple as that.

The service and the product are both excellent

Brilliant products

So easy to install and operate after our purchase. Great price for an extremely efficient dryer.

Its a great company, they have great products at great prices

Technician mechanic never show up !No text ,call nothing !!!

I’m delighted with the purchase it’s what I wanted very good advice from the supplier and delivered next day and installed