Sandra, Alanna and Sarah couldnt have been more helpful during a stressful time when another provider let us down with our 37 item order. Prompt calls answered all questions and did everything to sour... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Exceptional customer service! After a nightmare experience with another company, we reached out to Bella Baby for help. Alanna stepped up immediately and kept us updated by the minute until everythin... もっと見る
We had a very positive experience at Bella Baby Cork store. From the day we originally went for a browse, to getting our car seat fitted and buggy assembled, the service was brilliant throughout. Th... もっと見る
Absolutely fantastic service from Bella baby in the Oranmore store. Nuala was amazing at helping us. We ordered our buggy travel system 2 months ago and collected it today. Previously we walked into t... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Bella Baby is the leading baby product supplier based in Galway. We have a stock of all the popular brands including Baby Bjorn, Bugaboo, Quinny to name a few. Our baby shopping products include pushchairs accessories, wipes & nappies, nursery furniture...
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Excellent store with a differentiated…
Excellent store with a differentiated service in attendance and assistance in any problem with the products purchased in the store. very happy to get products from them and I will definitely visit the store more often. I recommend the store with my eyes closed.
Excellent service
Excellent service. Ordered a car seat yesterday around midday and received it today at around 11am. Will wholly recommend
Nuala was of upmost help with an issue…
Nuala was of upmost help with an issue I was having regarding sourcing something, prompt assistance with the matter ment it was sorted within a few hours.
I would highly recommend Bella bella and I have been dealing with them since 2018.
I strongly advise NOT to shop at Bella Baby. Products break easily not safe
Never again will I order from Bella Baby. My Cot arrived broken in pieces. No deliveries on weekends so I had to take 2 days annual leave. No reimbursement or voucher or any sort of compensation. Worst customer experience of my life. I strongly advise others NOT to shop at Bella Baby - save your sanity.
Top level service 5*
Top level service, had an issue with pram on holidays and the team were absolutely first class. Took the pain of replacing a part away and felt immediately supported and above and beyond follow up, email etc. We were totally taken by the committment to family and providing a great offering. Would definitely recommend.
Oranmore store
Find the girls here so helpful and honest . Went back because everything I got there for first baby was perfect .
Bella Shopping!
Recently I have been shopping in Bella Baby, Fota Retail Park, Cork. Nicola, the sales assistant is so courteous, helpful and only too willing to demonstrate products and offer practical advice, when asked. Her enthusiasm and knowledge of the goods made shopping, in this store, a pleasant experience. I will certainly be back. Thank you Nicola
So impressed with this store service!
So impressed with this store service!
Placed my order just yesterday and it arrived today. Thanks a million for quick delivery!
Quality of a products are great as well, all as promised on website!
Definitely highly recommend this baby shop and saving it for next time for my own shopping list!
Great experience
I bought all our baby things in here (cot, matres, buggie, rocking chair….) Staff very helpful. Order arrived on time and delived by DPD (the day promised) very happy!
superb
superb, very fast online service, although the item is wrapped in black plastic, they should change to compostable :-)
Great Customer Service
Bella Baby in Cork have very helpful staff who give sound advice & all round great customer service. I’ve had dealings in store & online & the service is super.
Good Experiences
I always have a good experience when ordering from Bellababy. However, sometimes items arrive wrapped in black cellophane that is torn and damaged. Other than that, they are always pleasant to deal with and I will probably order with them again.
Absolutely amazing service I called to…
Absolutely amazing service I called to ask for my product to be delivered next day even though I didn’t pay for next day delivery and the lovely lady sorted it for me . Very happy it just arrived thanks so much will definitely buy from here again
Knowledgeable and Professional Staff
Just bought two new car seats from Bellababy. I find shopping in these times a little concerning but with Bellababy you make an appointment, the staff were great plenty of sanitizing stations in store. We went with an isofix seat, which we got a demo on how to install. Isofix are supposed to be extremely safe but also really easy and quick to remove and install. The shop assistant went through a range of different brands that would work best for our two kids aged 4 and 5 and in the end we went with maxi cosi. Overall a really pleasant shoppingexperience and I would rate bellababy 10 out 10 for service and value.
Brilliant!
I have been shopping at Bellababy for years now (mother of 3!). When I lived in Dublin I shopped for my first there- always given lovely service. To be honest I thought it might have been the staff in that shop alone & always enjoyed going into the store. We’ve since relocated back to Cork where I’ve just had my third child & the team there are absolutely lovely too! Definitely would recommend as I’ve been given good advice & they have never oversold to me. A few of my friends that bought there have been happy too!
WORST CUSTOMER SERVICE EVER
I recently visited the Cork store looking for a car seat and I received the WORST customer service EVER!!!! I had phoned in the morning to see could I pop down to look for a swivel car seat and it was a lovely girl on the phone. The girl in store could not have been any less helpful if she tried!! She literally pointed at car seats on the stand for €500 that she “recommended “ for me but didn’t go through anything about them or even take them down, not to mention trying them to see if they fit my car, which I had explained was awkward as it had a slanted back seat!! I enquired about a different brand they didn’t have on the shelf and she looked at her computer and said “ya you can order that” without me seeing it? Or even explaining the features or anything!! So with no idea what any of the car seats did or if they would fit in my car, i was expected to pay €500 for a seat. Literally shocking. Her mask wasn’t even on her face properly which disgusted me and she was more interested in taking her lunch!! When she left for lunch i bought a pillow off the other (really nice and helpful) lady working there but to be honest I regret spending even €25 in Bella Baby!!! Worst shop ever and I will never set foot in there again!! I took my money to Tony Kealys and got fantastic customer service!! The girl working in Bella Baby shouldn’t even have a job there in my opinion if that’s how she’s going to treat customers.
Ordered a chicco pocket snack chair on…
Ordered a chicco pocket snack chair on Friday 2nd October. It turned up today. Amazingly quick delivery. Perfect quality item. Can't wait for my son to use it.
Shambles Of An Online Service
Unfortunately I am one of the customers who had a poor experience with BellaBaby as like some below.
I used the click and collect service, put my items in my basket and selected the Cork store. Everything was 'in stock' so I paid. I left for the 1 hour spin and said I would make a few hours of it. 2 hours later and no communication so I rang to be told that nothing was in stock. The 'in stock' I was recieved meant it was in stock somewhere but not Cork. In the business of selling essential baby supplies, I think this is absolutely scandalous.
On ringing I asked for my order to be changed to delivery as I was already after wasting my time once and was told that it would be here during the week but no products arrived after a week and no call to explain.
I was lucky to pick the stuff up locally.
I have requested a refund and learned my lesson.
My advice, shop local if you can.
I returned a item i bought online in…
I returned a item i bought online in store . All staff very kind and very helpful . Money was returned without any hassle.
Thank you very much and your staff are very kind and helpful.
5 Stars
5 Stars. I Ordered a Maxi Cosi baby seat as they stated the item was in stock. I emailed after I placed the order to double-check! and they advised it was a drop ship from the supplier. As promised it arrived within 3 days even with Covid19 delays. Communication was good via the support ticket on the site and I'm pleased I choose to support a small independent rather than amazon!
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