Customer service is exemplary. Product (Kona base) is ingenious and makes light work of moving a heavy base around. Great product. Recommended to a friend who wants to buy but unfortunately no long... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service. I spoke to Omar who is based in France, but spoke good English. He gave me good advice when I explained what we required. I received my order well within in a week and the parasol... もっと見る
Ordered the 3x3 cantilever parasol + wheel base. It’s a lovely piece of kit for sure and the grecale wheel base is perfect for easily moving the system around the patio. But ours arrived with stains o... もっと見る
The product is great but delivery communications were poor . They sent the wrong cover and 3 weeks later we still await confirmation of shipping. Replies to phone calls virtually nonexistent other th... もっと見る
企業情報
Belveo について
当該企業による記述
Belveo is a brand of innovative outdoor furniture, designed to last
Discover
Our adventure started with an interest in the major problem of parasols: the wind.. Every year in windy areas, 40% of the parasols sold break and most of them are then destroyed. That's why we developed a patented system which allows parasols to reduce their wind resistance considerably. Our innovation drastically reduces the risk of breakage and extends its life. Making products that last is a real challenge. To meet this challenge, we see only one possibility: to make the lifespan of the products our main priority.
Belveo products
💁🏻♂️ A team that loves to help!
当該企業による記述
- We are aware that you may encounter problems when using our products.
- We are passionate about the customer and are available to answer any questions and find solutions if you have any problems. Plus, all of our products are built to last and designed to be repairable!
🚚 Fast delivery guaranteed!
We deliver all our products within 5 working days on all the metropolitan France.
連絡先
114 St Martin’s Lane - Covent Garden, WC2N 4BE, London, 英国
- +44 330 175 9620
- contact@belveo.com
- belveo.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent communication and quick delivery
The parasol was very quickly delivered and is exactly what I was looking for. Communication was excellent and I knew exactly when the package was going to be delivered.
Efficient service and purchase…
Efficient service and purchase experience Easy to erect but definitely a two person job appears to be well made and hopefully will last for a long time

Belveo からの回答
An excellent service
An excellent service quick delivery and we had a small problem which was sorted out in 24 hours

Belveo からの回答
Great Service throughout
Easy ordering and quick delivery. Items arrive perfect great quality. Build quality looks and feels excellent and everything feels heavy duty and constructed really well.
Haven't had much chance to try it out given the weather but cant see any issues at all.
Great service.

Belveo からの回答
great quality and range of products
great quality and range of products, that I will surely purchase again in the future.
Hopeless
Hopeless. Sent parasol with wrong parts. Then took another week for said new parts to come. They were still wrong. Needed it for a family party and it was too late. Would not recommend.
Good sun shade. No rain cover. Instructions need to be more detailed
Great sun shade. It is not at all rainproof but doesn't claim to be. However, my previous umbrellas have also been good rain guards so I am somewhat disappointed in my choice. It absorbs the wind as promised but is noisy and clacking when it does. It goes up and down easily and turns sideways easily. However, the construction instructions are not detailed enough. Make sure the pedal faces front, the short base has the screw hole at the back, and note that the "base screws cover" is not symmetric - the main pole is smaller in front. It takes two to put the heavy brolly onto its stand. However, once up, it is easy and light to use.The site encouraged me to buy a cover for winter but the product details say "do not cover" but store in a dry place like a shed or garage. This is never going to happen. It is enormous and very heavy and I am never going to lift it off its stand again if I can help it! It will be covered. I also ordered the four bases and one of them arrived with no cap and one of them leaked. It is now filled with sand. But overall, I like its look and functionality.
Just amazing I’m on a fourth floor…
Just amazing I’m on a fourth floor large terrace high winds and it works perfectly just like the adds so I’m now going to buy a further 3 for my wedding venue which is coastal and again very windy

Belveo からの回答
Great parasol!
I ordered the 4 x 3 parasol, cover and base. Everything turned up as expected, however when i filled the base with water 3 of the 4 bases leaked. Belveo were quick to replace them. I had a garden party and the parasol worked perfectly. Very happy!

Belveo からの回答
Good customer service
Replaced a parasol cover with a faulty zip immediately. No quibble. Arrived in 5 days. Excellent.

Belveo からの回答
Brilliant product from a great company!
What a fabulous company to deal with I highly recommend them! I broke one of the parts whilst assembling the parasol and they sent it free of charge.
The quality of the product is very good.

Belveo からの回答
Great product
Great product, the best service, respond to any questions immediately, easy to erect, great in the wind, value for money.

Belveo からの回答
The delivery was early !!
The delivery was early ! The parasol (and the subsequent cover) is a very good product. Easy to assemble. I did it in just under 45 minutes. We got a separate Standish wheels. Would recommend filling it with sand and not water. Got a 25kg bag of sand from B&Q and that has done the job very well. Thank you

Belveo からの回答
Well Designed & Manufactured. Excellent Customer Service
The 4m x 3m parasol seems well designed and manufactured. The customer service from Belveo is excellent and they are passionate about their products.

Belveo からの回答
The umbrella came in several different…
The umbrella came in several different packages at different times and eventually 2 umbrellas showed up. I was then called and told to keep the extra cover that was sent but then told that the whole thing had to go back. The customer support people are very helpful but I had to re package the goods as they had been left outside my house by the courier in the rain.
Parasol and base
Products were delivered in a timely fashion with a hiccup due to delivery company resolved quickly. Communications with the customer service was quick, concise and very positive.

Belveo からの回答
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