I ordered two lampshades from Ruma which arrived safely packaged and on time . The shades are beautiful but unfortunately the internal connections are faulty . Joe from Ruma sent me replacement parts... ãã£ãšèŠã
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I ordered two lampshades from Ruma which arrived safely packaged and on time . The shades are beautiful but unfortunately the internal connections are faulty . Joe from Ruma sent me replacement parts... ãã£ãšèŠã
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Some lovely, different home accessories and furniture. All came on time and great quality. I would definitely order again
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The shades were just what I'd been looking for. When they arrived the glass moulding was slightly out on one shade. Customer Services arranged for a replacement to be delivered the very next day. Coul... ãã£ãšèŠã
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Ordered 2 Portobello side tables. They were delivered very quickly. Unfortunately one was delivered without the glass top. Telephoned customer services and the call was answered very quickly. The pers... ãã£ãšèŠã
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I ordered two lampshades from Ruma which arrived safely packaged and on time . The shades are beautiful but unfortunately the internal connections are faulty . Joe from Ruma sent me replacement parts immediately but sadly this did not resolve the matter and I have been informed by him, (both by email and telephone) , that new shades will be arriving soon and Ruma do not require me to send the originals back. I have never dealt with such a professional company or customer service department and would definitely buy from Ruma again .

Ruma ããã®åç
Beautiful mirror,my second purchase from this company looks lovely in my dining room

Ruma ããã®åç
Very helpful and efficient customer service who dealt with a delivery problem. Product was well made and exactly as described.

Ruma ããã®åç
Great quality great selection excellent delivery service

Ruma ããã®åç
Some lovely, different home accessories and furniture. All came on time and great quality. I would definitely order again

Ruma ããã®åç
Love the product but did have to wait two months before the product was ready for delivery. The finish on the drawers is lovely but at moment the drawers are a little stiff. All I all I am happy with RŪMA

Ruma ããã®åç
Quick delivery and a beautiful lamp, so pleased with the whole process

Ruma ããã®åç

Ruma ããã®åç
Ordered lampshades. Not clear on site where dimensions were including height. On most sites itâs under - dimensions or specifications
I sent my order back and told refund would be within 5-7 days. It didnât appear. I had to email to chase the refund that seemingly had been forgotten. It was however processed quickly after this final
Contact.

Ruma ããã®åç
One of the set of drawers has no imperfections. The other set has several problems but I have only just seen them. As delivery was a few weeks ago itâs too late to return.

Ruma ããã®åç
Excellent customer service..Enquiry over matching base product to lampshade very quick.Order & delivery first class.

Ruma ããã®åç
I had been looking for a boucle pouffe for a year and at last found a style and size I liked. Good delivery time. Kept well updated on delivery progress and love the product. I am very happy with my purchase.

Ruma ããã®åç
Lampshades arrived very good quality and very speedy delivered. Can highly recommend this company.

Ruma ããã®åç
The website was easy to use and the service was very efficient. Iâm very pleased with the lampshade I purchased as it looks stunning.

Ruma ããã®åç
I was looking for a different type of ahad but all of the ones I found, were fairly standard. I searched o lune and found Ruma which had a greatnrange of unusual shades as well as standard. I found what I wanted and ordered straight away. I am delighted with thwm. Just what I wanted.

Ruma ããã®åç
Some items were delayed and on back-order. Communication was helpful when I made a query. All delivered now with no issues. I would gladly customise again. Thank you

Ruma ããã®åç
Lovely lampshade,beautiful colour when lit.

Ruma ããã®åç
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