Ruma ロゎ
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Ruma レビュヌ 803

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TrustScore 5段階評䟡の4.5

4.7

むンテリア デザむン店
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5぀星のうち5の評䟡

I ordered two lampshades from Ruma which arrived safely packaged and on time . The shades are beautiful but unfortunately the internal connections are faulty . Joe from Ruma sent me replacement parts... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Some lovely, different home accessories and furniture. All came on time and great quality. I would definitely order again

䌁業が回答したした

5぀星のうち5の評䟡

The shades were just what I'd been looking for. When they arrived the glass moulding was slightly out on one shade. Customer Services arranged for a replacement to be delivered the very next day. Coul... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered 2 Portobello side tables. They were delivered very quickly. Unfortunately one was delivered without the glass top. Telephoned customer services and the call was answered very quickly. The pers... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンテリア デザむン店
  2. 家具店
  3. 日甚品店
  4. 照明専門店
  5. リビングルヌム甚家具の店
  6. アりトドア家具店

Ruma に぀いお

圓該䌁業による蚘述

About Ruma
RÅ«ma.
1. to make into a room.
2. room, chamber, space.
Four little letters that describe the culmination of experience, style and passion to bring together and mould something pretty special. The clever creators of RÅ«ma have a wealth of experience in the homeware industry and we've now developed a company that embraces all the good stuff with a great team on board. We are proud to be friendly and genuine in what we do, and offer beautifully designed products and insider expertise on how to style your space. Whether it's one carefully considered piece that makes all the difference to your surroundings, or a whole new makeover, we are here to guide you to make your perfect RÅ«ma.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

803件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち5の評䟡

Beautiful Lamp shades

I ordered two lampshades from Ruma which arrived safely packaged and on time . The shades are beautiful but unfortunately the internal connections are faulty . Joe from Ruma sent me replacement parts immediately but sadly this did not resolve the matter and I have been informed by him, (both by email and telephone) , that new shades will be arriving soon and Ruma do not require me to send the originals back. I have never dealt with such a professional company or customer service department and would definitely buy from Ruma again .

2026幎3月10日
Ruma ロゎ

Ruma からの回答

Thank you for taking the time to leave us a review we truly appreciate it.
Although there were some complications with your order, we’re pleased that we were able to resolve everything for you.
We look forward to welcoming you back again soon.

5぀星のうち5の評䟡

Very helpful and efficient customer


Very helpful and efficient customer service who dealt with a delivery problem. Product was well made and exactly as described.

2026幎3月3日
Ruma ロゎ

Ruma からの回答

Thank you for taking the time to leave us this review. We really appreciate it. I'm glad we managed to sort everything out for you, and we hope to see you again soon.

5぀星のうち5の評䟡

Lovely home accessories

Some lovely, different home accessories and furniture. All came on time and great quality. I would definitely order again

2026幎3月3日
Ruma ロゎ

Ruma からの回答

Thank you for taking the time to write us a review we really appreciate it!

We hope to see you again soon.

5぀星のうち4の評䟡

Love the product but did have to wait


Love the product but did have to wait two months before the product was ready for delivery. The finish on the drawers is lovely but at moment the drawers are a little stiff. All I all I am happy with RŪMA

2026幎2月23日
Ruma ロゎ

Ruma からの回答

Thank you for taking the time to leave us this review. We really appreciate it.

If you would like to contact our customer support team to discuss your order and the drawers, we will be more than happy to assist you further.

5぀星のうち2の評䟡

Ordered lampshades

Ordered lampshades. Not clear on site where dimensions were including height. On most sites it’s under - dimensions or specifications
I sent my order back and told refund would be within 5-7 days. It didn’t appear. I had to email to chase the refund that seemingly had been forgotten. It was however processed quickly after this final
Contact.

2026幎2月12日
Ruma ロゎ

Ruma からの回答

Thank you for your review, however we're so sorry to hear that you are disappointed with your experience with Ruma. Having looked into this we can see that the dimensions are listed under Technical Information on the website. In terms of receiving you refund, we can see that this was processed on our side 5 working days after the goods were collected from you.

5぀星のうち2の評䟡

One of the set of drawers has no


One of the set of drawers has no imperfections. The other set has several problems but I have only just seen them. As delivery was a few weeks ago it’s too late to return.

2026幎2月13日
Ruma ロゎ

Ruma からの回答

We're so sorry to hear that your item arrived with you with some issues and imperfections while in transit and would love to be able to put this right for you. if you could please contact our customersupport@ruma.co.uk inbox one of our team will be able to help you further with this.

5぀星のうち5の評䟡

Lovely white boucle pouffe


I had been looking for a boucle pouffe for a year and at last found a style and size I liked. Good delivery time. Kept well updated on delivery progress and love the product. I am very happy with my purchase.

2026幎2月26日
Ruma ロゎ

Ruma からの回答

Thank you for your lovely review. We really appreciate it. We look forward to seeing you again soon here at Ruma.

5぀星のうち5の評䟡

A happy customer!

The website was easy to use and the service was very efficient. I’m very pleased with the lampshade I purchased as it looks stunning.

2026幎2月5日
Ruma ロゎ

Ruma からの回答

Thank you so much for your lovely comments and five star rating - we really appreciate you taking the time out to leave such fantastic feedback.

5぀星のうち5の評䟡

I was looking for a different type of


I was looking for a different type of ahad but all of the ones I found, were fairly standard. I searched o lune and found Ruma which had a greatnrange of unusual shades as well as standard. I found what I wanted and ordered straight away. I am delighted with thwm. Just what I wanted.

2026幎2月2日
Ruma ロゎ

Ruma からの回答

Thank you for your five star rating and lovely feedback - we really appreciate it!

5぀星のうち5の評䟡

Some items were delayed and on


Some items were delayed and on back-order. Communication was helpful when I made a query. All delivered now with no issues. I would gladly customise again. Thank you

2026幎1月29日
Ruma ロゎ

Ruma からの回答

We are delighted to read this - thank you for your five star rating!

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