レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I’ve had this rug for a couple of weeks now and I really like it. It feels well made and has a nice thickness to it without being too heavy. The colors are a bit warmer than they looked on my... もっず芋る

5぀星のうち5の評䟡

Had a custom Moroccan rug made and they guided me with choosing the colors. I wasn’t sure at first but they made it simple. The craftsmanship is solid and it feels soft underfoot. I’m happy with it.

5぀星のうち3の評䟡

I bought 6 rugs directly from this seller instead of via Etsy. They were ordered in April 2023. Five of them are great although they took a lot longer to produce and ship (3 1/2 months) than I... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Oumaima - of Berber Creations (BC) was extremely helpful in assisting us in purchasing our new rug. Communication throughout the whole process was excellent. In terms of quality BC matched the color... もっず芋る

䌁業情報

  1. ラグ専門店
  2. カヌペット補造業者

圓該䌁業による蚘述

The World's First Customizable Moroccan Rug Brand


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

23件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

I’ve had this rug for a couple of weeks


I’ve had this rug for a couple of weeks now and I really like it. It feels well made and has a nice thickness to it without being too heavy.

The colors are a bit warmer than they looked on my screen, but honestly it works better in my space than what I was expecting. It gives the room a softer, more cozy feel.

When I first opened it, it had that natural wool smell, which went away after a few days. Not a big deal, just something to mention.

It’s not perfectly “uniform” like store rugs, but I think that’s the point—it feels more real and handmade, which I appreciate.

Overall, I’m happy with it. It looks great, feels good quality, and I’d definitely consider buying another one in the future.

2025幎12月11日
5぀星のうち5の評䟡

As an interior designer

As an interior designer, I’m very selective with the pieces I source for my clients, especially rugs, and this one did not disappoint.

What stood out immediately was the quality of the wool and the overall construction. It has that beautiful, substantial feel underfoot without being too heavy, and the texture adds just the right amount of depth to the space.

The tones are particularly well balanced—soft, earthy, and easy to work with. They read slightly differently depending on the light, which I actually appreciate because it gives the room a more layered and lived-in feel rather than something flat or overly uniform.

I also love that it doesn’t feel mass-produced. There’s a subtle variation in the weave and finish that makes it feel authentic and thoughtfully made, which is exactly what I look for when creating spaces that feel warm and personal.

It integrated seamlessly into the project and really helped tie everything together without overpowering the design.

Overall, a beautiful piece and a great experience—I would absolutely source from here again for future projects.

2026幎1月5日
5぀星のうち3の評䟡

Seller ghosted me about replacement rug

I bought 6 rugs directly from this seller instead of via Etsy. They were ordered in April 2023. Five of them are great although they took a lot longer to produce and ship (3 1/2 months) than I was told when i ordered them, and one rug wasn’t delivered with the other 5 and
was separately sent to me after I notified the seller of the missing rug.

Unfortunately one of the rugs was 6 inches shorter than what I ordered and wasn’t long enough to contain the furniture in the room for which I purchased it. Initially Oumaima said they would make a new rug for me and I could send back the one that was too short.

Nearly 9 months later, in late March 2024 (almost one year after the original order), after multiple follow ups on the status of the new rug, Oumaima said the new rug was drying and asked me to weigh the rug I was sending back (they were paying for shipping). When I told her I didn’t have a way to weigh it and asked her to weigh a similar rug, she stopped replying and after 3 follow ups over 2 months, I gave up. She has blocked me on Etsy.

It’s very disappointing to have a seller make a mistake, give you hope of a resolution and then disappear completely. I was VERY patient with all the delays and appreciative of the offer to replace the rug, but ultimately I never got the replacement rug. Not cool.

2025幎3月30日
自発的なレビュヌ
berbercreations.com ロゎ

berbercreations.com からの回答

Thank you for sharing your feedback. Looking back at this 2023 order, I sincerely apologize for the frustration you felt regarding the replacement process in early 2024.

At the time, we worked hard to accommodate your request, providing a 50/50 payment plan and a significant direct discount. Regarding the shipping delay, while five of your rugs were custom-made, the sixth was a rare vintage piece. Our quality protocol requires all vintage rugs to undergo a thorough professional deep-cleaning, air-drying, and structural inspection before they are cleared for shipping. This artisanal process is essential for the rug's longevity, though it can occasionally take longer than anticipated.

When it came to the replacement for the shorter rug, our policy required the original piece to be returned before the new one could be sent. I requested the weight specifically so I could provide a prepaid shipping label at our expense, and I regret that our communication stalled during that logistical step.

Since 2024, Berber Creations has evolved significantly. We have moved into a new workshop and launched a training school for our weavers to ensure our current quality control and communication are as refined as our craft. While a return is no longer feasible after three years of use, I still value you as a client. Please reach out to me directly at contact@berbercreations.com so we can find a personal resolution that feels fair today.

5぀星のうち1の評䟡

Did not deliver custom product

They have charged me over $6500 for a custom rug, delivered a damaged and discolored rug, offered to remake instead of giving me my money back and now wont provide an update on when they will deliver the rug. I have had to reach out to my bank about fraud so they can notify their bank in Morocco. Absolutely terrible communication from the owner.

Update 12/17/2025 after the vendor posted a response: Oumaima, I have written proof which I have submitted to trustpilot with all the images of our communication where you have not responded. I see that you have negatively reviewed my business on google after lying about delivering this product which you did not, so I am going to use the proof I have and submit it on Google about your business Berber Creations. I have provided you no service from my business and instead you were the one providing me a product, so it is inaccurate and wrongful of you to leave a bad business review on my profile under the name Soufiane BA. For anyone looking for proof about this vendor, please visit my business Hyrel Mathias Interiors, LLC where Oumaima has left a damaging review after robbing me and my clients off their money and leaving me to deal with distressed clients after one year of being unresponsive. In 2024, they delivered another rug that was discolored of which I have written communication proof during which they offered a 10% discount. The particular order is a custom 16 foot x 16 foot rug which arrived in Seattle in June 2025 after placing the order in January 2025 and it was completely discolored and in poor condition. The vendor themselves admitted to it being in poor shape but refused a refund, instead offered to remake the rug and promised delivery of it in October 2025. After multiple attempts of reaching out, the last response from them was on November 19th 2025 saying they need more time. After repeatedly asking for a delivery date, there has been no response from the vendor which led me to having to involve our banks. Absolutely shameful business practice from this vendor. Additionally, they lured me off of Etsy saying they work with designers all the time so they could process transactions without Etsy fee. My bad on trusting them!

2025幎11月17日
berbercreations.com ロゎ

berbercreations.com からの回答

We respectfully disagree with this review and would like to clarify the facts for transparency.

This was a custom-made rug, woven specifically to the client’s approved design, colors, and dimensions. Before shipping, we shared detailed photos and videos of the finished rug, clearly showing its condition and colors. The rug was fully approved by the client, and the remaining 50% balance was paid only after this approval.

After delivery, although the rug matched what was approved, we still offered two solutions in good faith: a full return with refund or a complete remake. The client chose a remake, which was explained to require time due to the handmade, custom weaving process. The client later decided not to wait and requested a refund, which was processed.

At no point was there fraud, misrepresentation, or lack of communication. All approvals, conversations, and solutions offered are fully documented.

We remain committed to honesty, craftsmanship, and fair resolutions for all our clients.

5぀星のうち5の評䟡

Excellent customer service

Excellent customer service! I wanted a custom-sized rug with a blend of colors I couldn’t find anywhere else. They guided me through the options and the finished rug exceeded my expectations. The weaving is flawless, and it’s now a beautiful statement piece in my hallway. Highly recommend for anyone wanting a personalized rug.

2025幎8月2日
5぀星のうち5の評䟡

I am absolutely in love with my new


I am absolutely in love with my new Moroccan rug! The team worked with me to customize the colors to perfectly match my living room.

The wool quality is incredible, and the patterns are even more beautiful in person than in the photos. It really ties my space together and feels so cozy underfoot.

Shipping was fast and the rug arrived in perfect condition.

2025幎6月16日
5぀星のうち5の評䟡

The craftsmanship is what truly sets


The craftsmanship is what truly sets this rug apart. Every knot, every line in the design feels intentional and full of character. The softness is just the cherry on top – it’s warm, comforting, and clearly made with top-quality wool. I deeply appreciate the work of the artisans behind it. This is not just a rug, it’s a piece of art with soul.

2025幎7月13日
5぀星のうち5の評䟡

I’m genuinely blown away by the


I’m genuinely blown away by the craftsmanship of the rug I received. You can see and feel the artistry in every detail – the weave is tight and precise, and the wool is unbelievably soft. It’s clear that this was made by skilled hands with a deep respect for tradition. The whole experience felt meaningful and personal. Highly recommended if you value authenticity and quality.

2025幎7月7日
5぀星のうち5の評䟡

I absolutely love my custom Moroccan


I absolutely love my custom Moroccan rug from Berber Creations! The team was amazing—they helped me choose the perfect colors and kept me updated with photos throughout the entire weaving process. The rug turned out even more beautiful than I imagined: soft, luxurious, and truly a unique piece that adds so much warmth and character to my home. Highly recommend Berber Creations for anyone looking for a quality handmade rug with personalized service!

2025幎7月20日
5぀星のうち5の評䟡

The craftsmanship on this Beni Ourain


The craftsmanship on this Beni Ourain rug is absolutely incredible, you can truly feel the generations of expertise that went into creating this beautiful piece. The customer service was incredibly helpful in guiding me through the sizing options and answering all my questions about the different rug styles.

2025幎7月3日
自発的なレビュヌ
5぀星のうち5の評䟡

My Happy Tail with Berber Creations

Just got my Mrirt Moroccan rug from Berber Creations, and I'm over the moon! 🌟 The quality is amazing, and the weaving process updates were a nice touch. Super fast delivery, and the rug arrived looking flawless. Overall, a fantastic experience! Highly recommend for beautiful rugs and top-notch service! 👏😊

2023幎10月18日
5぀星のうち5の評䟡

I recently bought a stunning Moroccan wool rug from Berber Creations, and I couldn't be happier! The rug is not only visually captivating but also incredibly soft and durable. It's like having a work

I recently bought a stunning Moroccan wool rug from Berber Creations, and I couldn't be happier! The rug is not only visually captivating but also incredibly soft and durable. It's like having a work of art in my living room. Berber Creations also impressed me with their exceptional customer service. They patiently guided me through the selection process, ensuring I got the perfect rug for my home. The rug arrived swiftly and in perfect condition, thanks to their careful packaging and delivery. If you're looking for a top-quality Moroccan wool rug and a fantastic customer experience, Berber Creations is the place to go.

2023幎10月16日
自発的なレビュヌ
5぀星のうち5の評䟡

BC Superior Hand Made Rug

Oumaima - of Berber Creations (BC) was extremely helpful in assisting us in purchasing our new rug. Communication throughout the whole process was excellent. In terms of quality BC matched the colors in the picture of the rug perfectly to the actual rug. Weaving of the rug was superior in nature compared to other hand made rugs we have looked at.The price of the rug was actually a little lower then simllarly sized hand made rugs on Etsy. In summation our experience with Berber Creations was outstanding.If you purchase a rug from BC you will not be disappointed. We give BC our highest r.ecommendation.
DK

2023幎5月3日
5぀星のうち5の評䟡

Beautiful

We're so happy with our rug. Beautiful beyond expectations and great shopping experience. Oumaima answered our many detailed questions before ordering. Highly recommend!

2022幎6月15日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報