I only took off 1 star due to the smell, rash & migraine I experienced with this product and fee I was going to be charged for canceling my subscription before 2nd order shipped. BUT, Allyza the cu... もっと見る
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I only took off 1 star due to the smell, rash & migraine I experienced with this product and fee I was going to be charged for canceling my subscription before 2nd order shipped. BUT, Allyza the cu... もっと見る
企業が回答しました
When my monthly delivery didn't arrive, i emailed Besque support (Leah) and i received an immediate response. She tracked my package and let me know exactly what was happening. And she rectified the... もっと見る
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I have been using Besque products for a couple of years now and absolutely love them! Their customer support is also amazing. I needed some help tracking down my last shipment and Sheila was so helpfu... もっと見る
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I recently contacted Besque after a parcel was delivered to the wrong address and subsequently went missing. Leah Joy was absolutely lovely to deal with. She was friendly, understanding and inc... もっと見る
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最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
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I am so pleased with the customer service especially Sarah Joy. She has been so helpful and dealt with me query and subsequently she has put my request in place. Excellent company and I love their products. I would highly recommend this company.

Besque からの回答
Leah Joy was provided amazing customer service and went above and beyond to assist me with resolving concerns I had regarding a recent order. Her responses were prompt and professional. I appreciate her assistance and her dedication to providing excellent customer service

Besque からの回答
Katrina, was the person who handled my issue. She was very accommodating and took care of this issue immediately. I was quite impressed with the level of service Katrina provided me. I have dealt with other companies, and am still dealing with another company, SHAPERX, about an order that was placed in July, returned in August and still not resolved, so this was SO appreciated! And did I mention, this product is amazing! I’ve only been using on the top of my hands for 6 days and I have noticed an incredible difference already! Thank You Katrina!

Besque からの回答
Melissa has been a big help. I ordered 2 bottles of Divine 9 facial oil and the order never arrived at my home. She was helpful in making sure that I would get my replacement order that I never made it to me. I have been using their products for a long time. I had run out of my divine9 oil and to let Melissa know that I never received my order. I hope it comes secure and safe. Thank you so much, Melissa
Sincerely, JoAnn from Alvin, TX USA

Besque からの回答
I love this oil - I use it every night and morning and feel like it is making my old lady skin smoother. It feels and smells great too. Customer service is excellent at this company, which I very much appreciate!
I am a huge fan of this product, I swear by it and it has completely changed my life and my skin. I had problems with the delivery of my last order and Lorena has been amazing and so helpful. I am praying my order will arrive soon. Thank you Lorena xx
I have been applying this oil now for a few months and have noticed how it has improved my skin a great deal
Thank you Besque!

Besque からの回答
The feel of this oil is amazing however the scent was too much for me, giving me a headache within the first hour. I reached out to customer service and got a prompt reply. Gabrielle was gracious and responsive, initiating the shipping of a bottle of the unscented body oil, free of charge. I’m eager to see how Besque works for me but in the meantime, their customer service is top notch.
I can absolutely say that I have tried so many products advertised with big name actresses or big hype on Facebook that did nothing for my neck, chest, arms. But Besque made visable improvement and I am frequently complimented on my perfume—but I don’t wear perfume ..it’s the beautiful aroma of Besque!!! Love it!!
The product is amazing. It has transformed my skin in a short time. My experience with Customer Service could not have been better. I was assisted by SARAH JOY, who was responsive, efficient and charming. This is a great product from a great company.
The product itself is wonderful and the smell is great! I had a shipment sent to an old address by accident and Leah worked with me to make sure I got my package. The service and my experience was seamless and the product is excellent!

Besque からの回答
It is an amazing product. There was a problem with my order but thanks to Shiela it was sorted out very quickly.
Shiela might be the best customer service person I have ever dealt with.
I will definitely purchase the product again
Lovely product and excellent customer service especially from Katrina, don't hesitate to try this.
The oil is great absorbs beautiful especially on damp skin. It just smells to manly for me so I’m going to stick with what I have and keep looking

Besque からの回答
I had such a terrible time trying to return item #1176784– that I gave up. Mollie McIntyre.
I do not recommend this product or Besque.

Besque からの回答
Amazing product, and Leah Joy in customer service was extremely helpful and so quick with a helpful response… truly have never had such a fast resolution from a company before!
So I was gifted two bottles of the Magic body oil. After using it for a while I could tell a substantial improvement in the look and feel of my skin. I decided to order the product and subscribed to automatic shipments. I mistakenly ordered double the product I intended. I was concerned that I was locked in since it was a subscription, and would have to at best accept two shipments before I could cancel. I reached out to customer service and was contacted by a rep within the hour (on a Sunday Eve). Katrina was her name, she checked on my order, gave me several options to solve my problem, including complete cancellation and was only concerned with me being happy with the outcome. I would definitely recommend this company and their products to anyone. Thank you Katrina!!
The skin and face oils have been excellent for an older skin and the company has been extremely helpful and supportive on scheduling and and on a missing order. I would especially like to commend Katrina for all her help and warm responses. She feels like dealing with a friend.
I had some issues with my subscription which were quickly sorted out. Melissa was particularly helpful.
I am extremely impressed with Besque's customer service. Their response is incredibly swift, and the resolution to my issue was more than satisfactory.
The Magic Body Oil is a really lovely product, which I will be using long term.
This company seem to genuinely care about their customers, which is a rare and valued thing these days. Thank you.
Leah Joy made this customer service experience absolutely delightful. Service was quick and efficient all with such a lovely attitude. Appreciate Leah sorting my query out.
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