Besque レビュー 

11,283
•
TrustScore 5段階評価の5

4.8

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5つ星のうち4の評価

I only took off 1 star due to the smell, rash & migraine I experienced with this product and fee I was going to be charged for canceling my subscription before 2nd order shipped. BUT, Allyza the cu... もっと見る

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5つ星のうち5の評価

When my monthly delivery didn't arrive, i emailed Besque support (Leah) and i received an immediate response. She tracked my package and let me know exactly what was happening. And she rectified the... もっと見る

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5つ星のうち5の評価

I have been using Besque products for a couple of years now and absolutely love them! Their customer support is also amazing. I needed some help tracking down my last shipment and Sheila was so helpfu... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently contacted Besque after a parcel was delivered to the wrong address and subsequently went missing. Leah Joy was absolutely lovely to deal with. She was friendly, understanding and inc... もっと見る

企業が回答しました

4.8

優良

TrustScore 5段階評価の5

1万件のレビュー

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ネガティブなレビューの 100%に回答しています

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4.8

すべてのレビュー

(11,283)

過去12か月のレビュー数: 3,519件

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5つ星のうち5の評価

Customer service experience.

I am so pleased with the customer service especially Sarah Joy. She has been so helpful and dealt with me query and subsequently she has put my request in place. Excellent company and I love their products. I would highly recommend this company.

2026年9月21日
自発的なレビュー
Besque ロゴ

Besque からの回答

Hi Collette,

Thank you so much for your wonderful review! 💚 We're absolutely delighted to hear that Sarah Joy took such great care of you and was able to help with your query and get your request sorted. It means so much to know that her helpfulness and dedication made your experience such a positive one!

We'll be sure to pass your lovely words along to Sarah Joy. We're certain she'll be thrilled to know how much you appreciated her support!

It's also heartwarming to hear that you're loving our products and would happily recommend Besque to others. Your kindness, trust, and support truly mean the world to us, Collette. We're so grateful to have you as part of our Besque family!

Best wishes,
Team Besque

5つ星のうち5の評価

Leah Joy was provided amazing customer…

Leah Joy was provided amazing customer service and went above and beyond to assist me with resolving concerns I had regarding a recent order. Her responses were prompt and professional. I appreciate her assistance and her dedication to providing excellent customer service

2026年9月21日
自発的なレビュー
Besque ロゴ

Besque からの回答

Hi Janett,

Thank you so much for taking the time to share such wonderful feedback! 💚 We're absolutely delighted to hear that Leah Joy went above and beyond to help resolve your concerns with your recent order.

We know how important it is to feel heard and supported when something doesn't go quite as expected, so it means a great deal to know that Leah Joy's prompt, professional, and thoughtful assistance made such a positive difference for you.

We'll be sure to pass along your lovely words to Leah Joy. We're certain she'll be thrilled to know that her dedication and care were so appreciated!

Thank you again for your kindness and for giving us the opportunity to make things right, Janett. We're truly grateful for your trust and support, and we're always happy to help whenever you need us!

Best wishes,
Team Besque

5つ星のうち5の評価

Katrina Best Service Ever!

Katrina, was the person who handled my issue. She was very accommodating and took care of this issue immediately. I was quite impressed with the level of service Katrina provided me. I have dealt with other companies, and am still dealing with another company, SHAPERX, about an order that was placed in July, returned in August and still not resolved, so this was SO appreciated! And did I mention, this product is amazing! I’ve only been using on the top of my hands for 6 days and I have noticed an incredible difference already! Thank You Katrina!

2026年9月17日
自発的なレビュー
Besque ロゴ

Besque からの回答

Hi Cheryl,

Thank you so much for sharing such a wonderful and heartfelt review! 💚 We're absolutely delighted to hear that Katrina was able to take care of your issue so quickly and make the experience a positive one for you!

We understand how frustrating it can be when an issue takes a long time to resolve, especially when you've had difficult experiences elsewhere. It means so much to know that Katrina's accommodating nature, prompt assistance, and genuine care made such a difference. We'll be sure to pass along your lovely words to her. We're certain they'll make her day!

And how exciting that you've already noticed such an incredible difference in the appearance of your hands after just six days! Hearing that you're enjoying the product and seeing changes you're happy with truly brings a smile to our faces.

Thank you again, Cheryl, for your kindness and for giving us the opportunity to make things right. We're so grateful for your trust and support, and we hope you continue to love every moment of your Besque experience!

Best wishes,
Team Besque

5つ星のうち5の評価

Melissa

Melissa has been a big help. I ordered 2 bottles of Divine 9 facial oil and the order never arrived at my home. She was helpful in making sure that I would get my replacement order that I never made it to me. I have been using their products for a long time. I had run out of my divine9 oil and to let Melissa know that I never received my order. I hope it comes secure and safe. Thank you so much, Melissa
Sincerely, JoAnn from Alvin, TX USA

2026年9月20日
自発的なレビュー
Besque ロゴ

Besque からの回答

Hi JoAnn,

Thank you so much for taking the time to share your experience with us! 💚 We're truly sorry that your order of Divine9 Facial Serum never arrived, especially when you'd already run out of a product you love and were looking forward to replenishing.

We're so glad that Melissa was able to step in, listen to your concerns, and help arrange a replacement order for you. We completely understand how important it is to receive your products safely and without further delays, and we sincerely hope your replacement reaches you securely and in perfect condition.

We'll be sure to share your kind words with Melissa. Knowing that her support made a difference during a frustrating situation will mean so much to her!

And JoAnn, hearing that you've been enjoying our products for such a long time truly warms our hearts. Your continued trust and loyalty mean the world to us, and we're so grateful to have you as part of our Besque family.

Thank you again for your patience, understanding, and kindness. We hope you'll be reunited with your Divine9 Facial Serum very soon! 💚

Best wishes,
Team Besque

5つ星のうち5の評価

I love this oil

I love this oil - I use it every night and morning and feel like it is making my old lady skin smoother. It feels and smells great too. Customer service is excellent at this company, which I very much appreciate!

2026年9月21日
自発的なレビュー
5つ星のうち5の評価

Lorena is amazingly helpful

I am a huge fan of this product, I swear by it and it has completely changed my life and my skin. I had problems with the delivery of my last order and Lorena has been amazing and so helpful. I am praying my order will arrive soon. Thank you Lorena xx

2026年9月21日
自発的なレビュー
5つ星のうち5の評価

I have been applying this oil now for a…

I have been applying this oil now for a few months and have noticed how it has improved my skin a great deal

Thank you Besque!

2026年9月20日
自発的なレビュー
Besque ロゴ

Besque からの回答

Hi Maggi,

Thank you so much for your lovely review! 💚 We’re absolutely delighted to hear that, after a few months of using your oil, you’ve noticed such a wonderful improvement in your skin. It’s so rewarding to know you’re enjoying the benefits of your Besque skincare routine!

We’d love to hear more about your experience and the changes you’ve noticed along the way, so please do feel free to share more with us. We truly appreciate you taking the time to leave us such lovely feedback!

Best wishes,
Team Besque

5つ星のうち5の評価

Excellent customer service - Gabrielle!

The feel of this oil is amazing however the scent was too much for me, giving me a headache within the first hour. I reached out to customer service and got a prompt reply. Gabrielle was gracious and responsive, initiating the shipping of a bottle of the unscented body oil, free of charge. I’m eager to see how Besque works for me but in the meantime, their customer service is top notch.

2026年9月17日
自発的なレビュー
5つ星のうち5の評価

I can absolutely say that I have tried…

I can absolutely say that I have tried so many products advertised with big name actresses or big hype on Facebook that did nothing for my neck, chest, arms. But Besque made visable improvement and I am frequently complimented on my perfume—but I don’t wear perfume ..it’s the beautiful aroma of Besque!!! Love it!!

2026年9月19日
自発的なレビュー
5つ星のうち5の評価

The product is amazing

The product is amazing. It has transformed my skin in a short time. My experience with Customer Service could not have been better. I was assisted by SARAH JOY, who was responsive, efficient and charming. This is a great product from a great company.

2026年9月20日
自発的なレビュー
5つ星のうち5の評価

The product itself is wonderful and the…

The product itself is wonderful and the smell is great! I had a shipment sent to an old address by accident and Leah worked with me to make sure I got my package. The service and my experience was seamless and the product is excellent!

2026年9月1日
自発的なレビュー
Besque ロゴ

Besque からの回答

Hi Delana,

Thank you so much for your lovely review! 💚 We’re thrilled to hear that you love your oil and its beautiful scent!

We’re also delighted that Leah was able to help with the delivery issue and make sure your package reached you. We know how important it is to receive your order without worry, and we’re so pleased she made the experience seamless for you. We’ll be sure to pass on your kind words to Leah!

Thank you for choosing Besque and for sharing your experience with us. We truly appreciate your support!

Best wishes,
Team Besque

5つ星のうち5の評価

It is an amazing product

It is an amazing product. There was a problem with my order but thanks to Shiela it was sorted out very quickly.
Shiela might be the best customer service person I have ever dealt with.
I will definitely purchase the product again

2026年9月17日
自発的なレビュー
5つ星のうち4の評価

The oil is great absorbs beautiful…

The oil is great absorbs beautiful especially on damp skin. It just smells to manly for me so I’m going to stick with what I have and keep looking

2026年7月22日
自発的なレビュー
Besque ロゴ

Besque からの回答

Hey Rita,

Thank you for sharing your feedback! We’re pleased the oil absorbs beautifully for you, especially on damp skin. Applying it after a shower is a lovely way to help lock in moisture.

Scent is such a personal preference, and we understand this one feels a little too masculine for your taste. If you’d like to explore another option, our Fresh Lime & Green Mandarin scent offers a fresh, citrus fragrance, while our Magic Body Oil Original has a floral, earthy character. We also have an Unscented Magic Body Oil if you’d prefer to enjoy the oil without added fragrance.

Thank you for giving Besque a try. Our team would be happy to help you choose an option that feels more suited to you. 💚

Best wishes,
Team Besque

5つ星のうち1の評価

I had such a terrible time trying to…

I had such a terrible time trying to return item #1176784– that I gave up. Mollie McIntyre.
I do not recommend this product or Besque.

2026年9月18日
自発的なレビュー
Besque ロゴ

Besque からの回答

Hi Mollie,

We’re sorry to hear that you had such a difficult experience trying to return order #1176784. We understand how disappointing it is to feel that you were unable to get the help you needed.

We’ve reviewed our records but, at this stage, we haven’t been able to locate any previous correspondence from you regarding a return for this order. We don’t want to leave your concern unresolved.

A member of our Customer Care team will reach out to you directly to understand why you wanted to return the order and what happened when you tried to contact us, so we can review the situation properly and see how we can best support you.

We’re sorry again for the experience you’ve described, Mollie, and we hope we have the opportunity to look into this with you and make things right.

Warmly,
The Besque Team 💛

5つ星のうち5の評価

Amazing product

Amazing product, and Leah Joy in customer service was extremely helpful and so quick with a helpful response… truly have never had such a fast resolution from a company before!

2026年9月18日
自発的なレビュー
5つ星のうち5の評価

Great customer service!

So I was gifted two bottles of the Magic body oil. After using it for a while I could tell a substantial improvement in the look and feel of my skin. I decided to order the product and subscribed to automatic shipments. I mistakenly ordered double the product I intended. I was concerned that I was locked in since it was a subscription, and would have to at best accept two shipments before I could cancel. I reached out to customer service and was contacted by a rep within the hour (on a Sunday Eve). Katrina was her name, she checked on my order, gave me several options to solve my problem, including complete cancellation and was only concerned with me being happy with the outcome. I would definitely recommend this company and their products to anyone. Thank you Katrina!!

2026年9月13日
自発的なレビュー
5つ星のうち5の評価

Outstanding customer service

I had some issues with my subscription which were quickly sorted out. Melissa was particularly helpful.
I am extremely impressed with Besque's customer service. Their response is incredibly swift, and the resolution to my issue was more than satisfactory.
The Magic Body Oil is a really lovely product, which I will be using long term.
This company seem to genuinely care about their customers, which is a rare and valued thing these days. Thank you.

2026年9月18日
自発的なレビュー

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