Besque レビュー 

Besque からの回答

2026年10月15日

Hi Sandra,

Thank you so much for your lovely review and for recommending Besque! 💚 We’re so pleased to hear that you’re loving your oil and are already noticing a difference.

We’re especially delighted that Shiela was able to resolve your delivery issue so promptly and make you feel valued and cared for. We’ll be sure to pass on your wonderful shout-out to her — she’ll be so happy to know how much you appreciated her help!

Thank you for your patience and for choosing Besque. We look forward to being part of your skincare routine for a long time to come!

Best wishes,
Team Besque

Besque からの回答

2026年10月14日

Hi Jennifer,

Thank you so much for your wonderful review! 💚 We're delighted to hear that Belle and Sarah Joy made managing your subscription changes such a smooth and positive experience.

It's lovely to know that their quick responses, professionalism, and kindness made you feel well taken care of. Providing prompt, thoughtful, and reliable customer service is something we truly value, and we'll be sure to share your kind words with both Belle and Sarah Joy!

Thank you for choosing Besque, Jennifer. We truly appreciate your trust in us and are always here to help whenever you need us.

Best wishes,
Team Besque

Besque からの回答

2026年10月15日

Hi Kim,

Thank you so much for your lovely review! 💚 We’re delighted to hear how much you love your oil and that it’s become part of your daily routine.

We completely understand how easy it is to get carried away and end up with more than you need! We’re glad our Customer Service team could help you cancel your subscription, and we’ll be here to welcome you back whenever you’re ready to restock.

Thank you for being part of the Besque family. We truly appreciate your support!

Best wishes,
Team Besque

Besque からの回答

2026年10月14日

Hi Katherine,

Thank you so much for your lovely feedback! 💚 We're delighted to hear that Jeckany took the time to follow up and ensure your order arrived safely and in good condition. It's wonderful to know that her thoughtfulness and attention to detail made such a positive impression!

We'll be sure to share your kind words with Jeckany. She'll be thrilled to know her efforts were appreciated.

Thank you for choosing Besque, Katherine. We truly appreciate your support and trust in us!

Best wishes,
Team Besque

Besque からの回答

2026年9月29日

Hi Jane,

We’re sorry to hear about your experience and understand why receiving additional shipments and seeing an exit fee would be concerning.

Our records show that the subscription option was selected at checkout, which allowed the discounted purchase and set up the recurring shipments. The subscription details are also included in the order confirmation sent after the purchase.

We understand that this may not have been what you intended, and we’re sorry for the misunderstanding. Our team is always happy to review the account and clearly explain the cancellation options and any applicable charges, if any.

We have sent you an information request so our team can review your case again and better understand what happened. Please respond to our request with the requested details so we can look into your account and work toward the best possible resolution.

Warm Regards,
Besque Team

Besque からの回答

2026年10月16日

Hi Carol,

Thank you so much for taking the time to share your experience with us! 💚 We're truly sorry for the frustration and confusion surrounding the subscription and cancellation fee, especially when you had only just placed your order. We completely understand how unexpected and stressful that must have felt, and we appreciate you bringing this to our attention.

It really means a lot to hear that Melissa was able to turn things around for you with such kindness, understanding, and care. We're so glad she was able to resolve everything promptly and put your mind at ease. We'll be sure to share your lovely words with her, as we're certain they'll mean so much!

Your feedback is incredibly valuable to us, Carol, and we'll make sure your concerns about the subscription process are shared with the appropriate team. Thank you again for giving us the opportunity to make things right. We truly appreciate your kindness and understanding!

Best wishes,
Team Besque

Besque からの回答

2026年10月15日

Hi Diane,

Thank you so much for sharing your experience with us! 💚 We’re delighted to hear how much you’ve enjoyed using our Magic Body Oil.

We’re sorry to hear there was an issue with your latest order, but we’re so pleased Belle responded quickly and Gabrielle took care of everything by arranging a replacement for you. We’ll be sure to pass on your kind words to them both!

Thank you for your patience and for choosing Besque. We truly appreciate your support and hope you continue to enjoy your Magic Body Oil!

Best wishes,
Team Besque

Besque からの回答

2026年10月16日

Hi Susan,

Thank you so much for sharing such a beautiful and heartfelt review! 💚 Your words truly touched our hearts, and we're so grateful that you took the time to share your experience with us.

We're especially happy to hear that Leah Joy was able to make things a little easier for you during a time when you already have so much on your plate. Sometimes, it's the little things that make the biggest difference, and knowing that her kindness, patience, and understanding brought you some peace of mind means more to us than we can say. We couldn't agree more that her name suits her perfectly! We'll be sure to share your lovely words with her, as we're certain they'll mean the world to her.

It's also wonderful to hear that you've been enjoying our Magic Body Oil and have welcomed more Besque products into your routine! We're so grateful for your continued trust and support.

Susan, please know that we're sending you our warmest thoughts as you navigate everything you're going through. We hope the days ahead bring you comfort, peace, and plenty of moments to care for yourself. Thank you for allowing us to be a small part of your journey. 💚

Best wishes,
Team Besque

Besque からの回答

2026年10月16日

Hi Vickie,

Thank you so much for taking the time to share such a lovely and thoughtful review! 💚 We're absolutely delighted to hear how much you loved our fragrance-free Magic Body Oil and the wonderful difference you've noticed in how your skin looks and feels!

We're truly sorry that the scented versions caused an unpleasant reaction. We can only imagine how disappointing that must have been, especially after such a positive first experience with us. Your comfort and satisfaction mean so much to us, and we're incredibly glad that Allyza was there to listen, understand your concerns, and make things right so quickly. We'll be sure to share your kind words with her, as we're certain they'll bring a big smile to her face!

It makes us so happy to know that you're now enjoying both your fragrance-free Magic Body Oil and Shower Oil without any issues. Thank you for giving us the opportunity to turn things around and for continuing to put your trust in Besque. We're so grateful to have you as part of our Besque family!

Best wishes,
Team Besque

Besque からの回答

2026年10月15日

Hi Fay,

Thank you so much for your wonderful review and for recommending Besque! 💚 It means so much to know that you’ve been enjoying our Magic Body Oil for over a year and are happy to share your experience with others.

We’re sorry to hear that one of your parcels went missing, but we’re delighted Sarah Joy kept you updated throughout and ensured the issue was resolved. Providing friendly, reliable support and making sure our customers feel looked after is so important to us, so your kind words truly mean a lot. We’ll be sure to share your lovely feedback with Sarah Joy!

Thank you for your continued trust in Besque and for being part of our community. We’re so grateful for your support!

Best wishes,
Team Besque

Besque からの回答

2026年10月15日

Hi Trudi,

Thank you so much for your wonderful review! 💚 We’re thrilled to hear how much you love our Magic Body Oil and that our Customer Service team made such a positive impression, too.

We know how valuable your time is, so we’re delighted we could get back to you so quickly and help with extending your subscription. Your kind words really mean a lot to us, and we’ll be sure to share your feedback with the team!

Thank you for being part of the Besque family. We truly appreciate your support!

Best wishes,
Team Besque

Besque からの回答

2026年10月16日

Hi Lisa,

Thank you so much for taking the time to share your lovely feedback! 💚 We're so happy to hear that you're enjoying both our Magic Body Oil and Shower Oil, and that Jeckany was able to make adjusting your replenishment schedule such a smooth and stress-free experience!

We completely understand how important it is to have your deliveries fit your own routine, rather than the other way around. We're so glad Jeckany was able to find a solution that works better for you, without you having to cancel your subscription. We'll be sure to share your kind words with her, as we're certain they'll make her day!

We also truly appreciate your feedback about the limited replenishment options, and we'll make sure it's passed along to the appropriate team. Thank you again for your continued trust and support, Lisa. It means so much to have you as part of the Besque family!

Best wishes,
Team Besque

Besque からの回答

2026年10月16日

Hi Linda,

Thank you so much for such a wonderful and heartwarming review! 💚 We're absolutely thrilled to hear that you're loving our Magic Body Oil and already noticing such a lovely difference in your skin after just two weeks! Knowing that the wrinkles on your arms are looking less visible and that you're feeling so happy with the results truly makes our day!

We're equally delighted to hear about your lovely experience with Melissa. It's wonderful to know that her kindness, understanding, and knowledge made such a positive impression on you. We couldn't agree more that she's a wonderful part of our team, and we'll be sure to share your sweet words with her!

And the fact that you'd recommend our Magic Body Oil to EVERYONE? That means the world to us, Linda! As you already enjoy sharing the Besque love, our Refer a Friend programme could be a lovely fit! You can give a friend 20% off a qualifying purchase and receive $20 in Besque store credit seven days after their qualifying delivery. It's our little way of saying thank you for spreading the love! 💚

We're so grateful for your kindness and support, and we hope you continue to enjoy every drop of your Magic Body Oil!

Best wishes,
Team Besque

Besque からの回答

2026年10月16日

Hi Heather,

Thank you so much for taking the time to share such lovely feedback! 💚 We're absolutely delighted to hear that Melissa went above and beyond to help you sort out your subscription issue. We know how frustrating it can be when things don't go quite as planned, and we're so glad her prompt responses, clear communication, and thoughtful support made the experience easier for you.

We'll be sure to share your wonderful words with Melissa, as we're certain they'll bring a big smile to her face!

It also makes us so happy to know that you're loving our product and that your experience with our customer service team has given you even more reasons to feel good about Besque. Your trust and happiness mean so much to us, Heather, and we're truly grateful to have you as part of our Besque family!

Best wishes,
Team Besque

Besque からの回答

2026年10月15日

Hi Dorinda,

Thank you so much for your lovely review! 💚 It means a great deal to us to know that you’re pleased with our products and have felt so well cared for by our team.

We’re especially happy to hear that Gabrielle made such a positive impression with her prompt, polite and personal responses. We believe every customer deserves to feel valued, and your kind words are a wonderful reminder of how much those personal touches matter. We’ll be sure to share your lovely feedback with Gabrielle and the team!

Thank you for choosing Besque and for taking the time to share your experience. We truly appreciate your support!

Best wishes,
Team Besque

Besque からの回答

2026年10月16日

Hi Diane,

Thank you so much for taking the time to share such lovely feedback! 💚 We're truly sorry that the pump on your bottle wasn't working as it should, but we're absolutely delighted that Jeckany was able to step in and make things right for you so quickly!

It's wonderful to hear that her kindness, attentiveness, and support made the whole experience a positive one, despite the initial hiccup. We'll be sure to share your sweet words with her, as we're certain they'll bring a big smile to her face!

And knowing that you'd happily recommend Besque for both our products and customer service truly means the world to us, Diane! We're so grateful for your understanding, trust, and support, and we hope you enjoy every drop of your replacement bottle!

Best wishes,
Team Besque

Besque からの回答

2026年9月24日 に更新

Hi Rhonda,

We’re sorry to hear you feel this way, and we’d like to clarify what happened based on the communication on your account.

You first contacted our team on July 16 requesting that your auto-ship be cancelled. Our team responded to you that same day, asking you to confirm whether you wanted to proceed with cancellation and offering alternative options such as changing the delivery frequency or receiving an additional discount. We did not receive a further response to that message.As a result, the subscription remained active and a subsequent recurring order was processed and dispatched.

When you contacted us again after that order was processed, our team initially offered a 50% courtesy refund. After you made it clear that you wanted a full refund, our team processed a 100% refund for the order. You were also not required to return the product, so the product was gifted to you at no cost.

Your VIP subscription has now been cancelled in full, and there will be no further recurring orders or subscription charges from it.

We understand why receiving an order you did not want was upsetting, but we also want to make clear that your July cancellation request was responded to by our team, and we were waiting for your response to that follow-up.

Once you contacted us again regarding the subsequent order, we reviewed the situation and ultimately provided the full refund requested.

We’re sorry this experience left you with such a negative impression of Besque. If you need any further clarification, our team remains available to assist.

Warm Regards,
Besque Team

Besque からの回答

2026年10月16日

Hi Janet,

Thank you so much for your lovely feedback! 💚 We're absolutely delighted to hear that Sarah Joy was able to assist you so quickly and keep you updated through email. We know how much it means to receive prompt, thoughtful support, and we're so glad she made your experience such a positive one!

And a 10+ rating? That truly made us smile! We'll be sure to share your wonderful words with Sarah Joy, as we're certain they'll make her day. We're so lucky to have her on our team!

Sending our warmest wishes all the way to Texas, Janet! Thank you again for your kindness and for taking the time to recognise Sarah Joy's efforts. We truly appreciate you!

Best wishes,
Team Besque

Besque からの回答

2026年10月16日

Hi Sarah,

Thank you so much for sharing such a lovely review! 💚 We're truly sorry there was a mix-up with your order, but we're absolutely delighted that Melissa was able to turn things around so quickly and make the experience a positive one for you!

It's wonderful to hear that her kindness, understanding, and thoughtful care made such a difference. And what a lovely little bonus that you got to keep the extra product, too! We'll be sure to share your sweet words with Melissa, as we're certain they'll bring a big smile to her face!

Knowing that your experience has made you want to come back to Besque means the world to us, Sarah. We're so grateful for your kindness and trust, and we look forward to welcoming you back again soon!

Best wishes,
Team Besque