Lack of communication was my experience and when I eventually got to speak to an agent I was lied to. Not her fault, Ruby was very helpful, but she was informed courier had tried to deliver last week... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Top service. Lea was very professional; she followed up on the delivery to make sure we received them exactly as stated on the website. Excellent quality. We will buy from this company again as we are... もっと見る
企業が回答しました
I’m really pleased with my purchase! I ordered two heaters, delivery was quick and both work perfectly. I had an issue with the receipt, but Lea from customer service was very helpful and resolved it... もっと見る
企業が回答しました
Excellent service and the order arrived on schedule. Great selection of beautifully crafted products and accessories. The cast iron bronze rad with the polished brass valves and decorative wall stay l... もっと見る
企業が回答しました
企業情報
当該企業による記述
At BestHeating we help you stay toasty all winter and effortlessly cool all year. By thinking outside the flat white box, we empower your sense of style to take over. You can go modern, go classic, go vertical or go horizontal. You can go bright orange, subtle grey, matte black or chrome. Whatever shape or size you're looking for, we help you fill your home with beautifully designed heating, without breaking the bank. With fantastic customer feedback, industry leading product guarantees and fast delivery, trust the experts at BestHeating to help you find your home heating inspiration. We call it "heating made cooler".
Free Delivery
Fast & free standard delivery
At BestHeating we are committed to bringing our customers exceptional heating products at the best possible prices with no hidden extras. That's why we offer free delivery as standard.
連絡先
4.7
優良
3331件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
BestHeating Ireland からの回答
Good morning,
Thank you for your feedback!
It's great to hear your order arrived on time and that you're happy with the quality.
We hope you enjoy your purchase!
Kind regards,
Ellie
BestHeating IE
The ordering process was quick and…
The ordering process was quick and straightforward, the delivery was fast, and the radiators arrived well packaged and in perfect condition. The quality is excellent, exactly as described, and the customer service was helpful throughout. I would definitely recommend this company to anyone looking for high-quality radiators and reliable service.
2026年7月6日
BestHeating Ireland からの回答
Good morning,
Thank you for your fantastic review!
We're delighted to hear you found the ordering process easy, the delivery fast, and that you're pleased with the quality of your radiators.
We really appreciate your recommendation and look forward to serving you again in the future.
Kind regards,
Ellie
BestHeating IE
BestHeating Ireland からの回答
Good morning,
Thank you for your wonderful review!
We're delighted to hear you're pleased with the quality of your purchase.
We really appreciate your feedback and hope you enjoy your product for many years to come. We look forward to serving you again in the future.
Kind regards,
Ellie
BestHeating IE
BestHeating Ireland からの回答
Good afternoon,
Thank you for taking the time to leave us a review.
We're delighted to hear that you were pleased with our email communication and the prompt service you received. Your kind feedback is greatly appreciated and will be shared with the team.
We hope to have the pleasure of assisting you again in the future.
Kind regards,
Ellie
BestHeating IE
BestHeating Ireland からの回答
Good afternoon,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear you're so happy with your new radiators and that you're pleased with their quality and sturdiness. It's great to know they've met your expectations.
We really appreciate your support and hope you enjoy your new radiators for many years to come. Thank you for choosing us!
Kind regards,
Ellie
BestHeating IE
Your chat was very helpful received…
Your chat was very helpful received all the information I needed about your product would recommend bestheating
Great uint
2026年7月13日
BestHeating Ireland からの回答
Good afternoon,
Thank you for your fantastic review!
We're so pleased to hear that our chat team was able to provide all the information you needed and help you choose the right product.
We hope you enjoy your new unit, and thank you for choosing us.
Kind regards,
Ellie
BestHeating IE
All good
Simple online purchase, reasonable price, quick delivery, radiator is working exactly as expected. Well done.
2026年6月29日
BestHeating Ireland からの回答
Good afternoon,
Thank you for your fantastic review!
We're delighted to hear that you found our website easy to use, our prices reasonable, and that your order arrived quickly. It's even better to know your radiator is working exactly as expected.
We really appreciate you taking the time to share your experience, and we hope to welcome you back again in the future.
Kind regards,
Ellie
BestHeating IE
warranty claim
Quick (4 days) warranty claim , great contact with best heating customer team
Recommend product from best heating
2026年7月22日
自発的なレビュー
BestHeating Ireland からの回答
Good morning,
Thank you for your fantastic review!
We're delighted to hear that your warranty claim was resolved quickly and that you had a great experience with our customer service team.
We really appreciate your recommendation and are grateful for your support. If you ever need anything in the future, we're always here to help. 😊
Kind regards,
Ellie
BestHeating IE
Fantastic assistance from Stephanie
Stephanie was an absolute pleasure to work with. She was so prompt in replying to my emails and gave such great advice on what we needed for our project. From a novice renovator it’s so important to have someone like Stephanie advising you. Can’t wait to see the radiators in the finished room.
2026年7月17日
自発的なレビュー
BestHeating Ireland からの回答
Good afternoon,
Thank you so much for your wonderful review!
We're delighted to hear that Stephanie was able to support you throughout your renovation journey. She'll be thrilled to know her prompt communication and advice made a real difference.
Wishing you all the best with the rest of your renovation!
Kind regards,
Ellie
BestHeating IE
BestHeating Ireland からの回答
Good afternoon,
Thank you for your review!
We're so pleased to hear your order arrived quickly and the delivery process was easy.
We appreciate your support and look forward to serving you again!
Kind regards,
Ellie
BestHeating IE
BestHeating Ireland からの回答
Good afternoon,
Thank you for your feedback!
We're delighted to hear you love the choice. Providing the best heating solutions is always our goal, and we really appreciate you taking the time to share your recommendation.
Kind regards,
Ellie
BestHeating IE
Had to call multiple timrd to rearrange…
Had to call multiple timrd to rearrange delivery ended up calling the courier company myself
2026年6月22日
BestHeating Ireland からの回答
Good afternoon,
Thank you for taking the time to leave your feedback.
We're very sorry to hear about the issues you experienced with your delivery and understand your frustration that it arrived later than expected.
We have tried to contact you by phone but haven't been able to reach you. We can see that one of our colleagues monitored your delivery and checked in once it had been delivered.
We've also followed up with you via email, so whenever you have a chance, please check your inbox and let us know that you've received your order safely and that everything is okay. We appreciate your time and look forward to hearing from you.
Kind regards,
Ellie
BestHeating IE
Check with customer service before ordering
*UPDATE- Fantastic customer service. They advised me on the correct heater for my space and I have now received this. It works perfectly.
Thank you.
Update* Bestheating have reached out and are looking into this issue. I hadn’t contacted them directly because I assumed that it couldn’t be rectified and that I had chosen the wrong heater. I’m really hoping that something can be done about this. It’s a lovely looking heater by the way!
The heater doesn’t heat my home office at all, even on ‘boost’. I sit close to it and don’t feel any heat- the stat in the room might go up one or two degrees after a couple of hours.
We have drilled the wall to hang this heater. I’m very disappointed
2025年9月26日
BestHeating Ireland からの回答
Good afternoon,
Thank you for taking the time to leave your review. We're sorry to hear that you were disappointed with the performance of your heater.
Following our recent correspondence, I’m pleased to confirm that your concerns have now been fully investigated and a suitable resolution has been reached. I appreciate you updating your review to reflect this.
We hope you’re satisfied with the outcome and appreciate your patience while we worked to resolve this for you.
Kind regards,
Ellie
BestHeating IE
Reference 00457644 Recently purchased a Wall mounted…
I recently purchased a Wall mounted fire from Best Heating. When the Fire arrived and in extremely fast time I must add the product was perfect but unfortunately due to my own fault ordered the wrong type needed for the job.
I contacted the company by email and within minutes I had the most amazingly helpful agent by the Name of Karen help me out with the return of the product and I actually couldn't believe how helpful and hassle free Karen made the process for me.
I will definitely be doing more business with this company in the future.
Peter Barrett.
Reference 00457644
2026年7月10日
自発的なレビュー
BestHeating Ireland からの回答
Good morning,
Thank you for taking the time to leave such a fantastic review!
We're delighted to hear that your fire arrived so quickly and that you were pleased with the product. Although it turned out to be the wrong type for your project, we're so pleased Karen was able to make the returns process straightforward and hassle-free for you.
We'll be sure to pass your kind words on to Karen – she'll be delighted to know her support made such a positive impression.
Thank you once again for your recommendation. We really appreciate your feedback.
Kind regards,
Ellie
BestHeating IE
I want to say a huge thank you to…Stephanie
I want to say a huge thank you to Stephanie who helped guide me towards ordering the right radiators for two of our rooms. She was so knowledgeable, fast and helpful. 🙏 The ordering process was seamless.
2026年7月10日
自発的なレビュー
BestHeating Ireland からの回答
Good morning,
Thank you so much for taking the time to leave such a wonderful review!
We're delighted to hear that Stephanie was able to help you choose the right radiators for your rooms. We'll be sure to pass your kind words on to her.
It's also great to hear that you found the ordering process seamless. We really appreciate your feedback and hope you enjoy your new radiators for many years to come.
Kind regards,
Ellie
BestHeating IE
BestHeating Ireland からの回答
Good afternoon,
Thank you for your fantastic review!
We're so pleased to hear you're happy with the item, the fast delivery, and the setup.
We really appreciate your support and hope to serve you again soon!
Kind regards,
Ellie
BestHeating IE
Wanted to thank Lisa who supported me…
Wanted to thank Lisa who supported me with some purchases via the online chat. Very helpful and stopped me from buying the wrong valve.
2026年7月9日
自発的なレビュー
BestHeating Ireland からの回答
Good afternoon,
Thank you for taking the time to leave such a lovely review!
We're delighted to hear that Lisa was able to help you through our online chat and make sure you got the right valve. Providing helpful advice and preventing costly mistakes is exactly what we aim for, and we're so pleased Lisa could assist.
Thank you for choosing us, and we look forward to helping you again in the future!
Kind regards,
Ellie
BestHeating IE
Stephanie has been absolutely fantastic…
Stephanie has been absolutely fantastic throughout the whole process. As this was my first time ordering radiators, I had a lot of questions about the correct sizes, valves, and all the essential parts I would need. She took the time to ask the right clarification questions, gave clear and practical advice, and helped me make sure I was ordering everything correctly the first time.
Her responses were always prompt, helpful, and knowledgeable, which made what could have been a confusing process much easier. I really appreciated how patient and thorough she was in guiding me to the right products and helping me avoid having to place multiple orders.
Overall, I received excellent customer service from Stephanie and would highly recommend her. Thank you for all your help!
2026年7月6日
自発的なレビュー
BestHeating Ireland からの回答
Hello,
Thank you for your 5* review!
We are thrilled to hear about your positive experience with Stephanie. She takes great pride in providing knowledgeable, patient, and thorough support, so it's fantastic to know she helped make your first radiator purchase straightforward and stress-free.
We will be sure to pass your kind words on to Stephanie as they will mean a great deal to her. Thank you for choosing us and for your recommendation. We hope to be of help again in the future!
Kindest Regards,
Lauren
BestHeating IE
BestHeating Ireland からの回答
Hello,
Thank you for your 5* review!
We are delighted to hear that you found the ordering process so easy and had a great experience with us. We really appreciate your support and look forward to working with you again in the future!
Kindest Regards,
Lauren
BestHeating IE
Great customer service
Super fast and specific customer service online today from both Amelia and Stephanie. Made the buying process so much easier. Thank you!
2026年7月3日
自発的なレビュー
BestHeating Ireland からの回答
Good morning,
Thank you for your fantastic review!
We're so pleased to hear that Amelia and Stephanie were able to provide you with fast, helpful service and make your buying experience as easy as possible. We'll be sure to pass your kind words on to them.
Thank you for choosing BestHeating, and we hope you enjoy your new purchase!
Kind regards,
Ellie
BestHeating IE
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