Lack of communication was my experience and when I eventually got to speak to an agent I was lied to. Not her fault, Ruby was very helpful, but she was informed courier had tried to deliver last week... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Top service. Lea was very professional; she followed up on the delivery to make sure we received them exactly as stated on the website. Excellent quality. We will buy from this company again as we are... もっと見る
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I’m really pleased with my purchase! I ordered two heaters, delivery was quick and both work perfectly. I had an issue with the receipt, but Lea from customer service was very helpful and resolved it... もっと見る
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Excellent service and the order arrived on schedule. Great selection of beautifully crafted products and accessories. The cast iron bronze rad with the polished brass valves and decorative wall stay l... もっと見る
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企業情報
当該企業による記述
At BestHeating we help you stay toasty all winter and effortlessly cool all year. By thinking outside the flat white box, we empower your sense of style to take over. You can go modern, go classic, go vertical or go horizontal. You can go bright orange, subtle grey, matte black or chrome. Whatever shape or size you're looking for, we help you fill your home with beautifully designed heating, without breaking the bank. With fantastic customer feedback, industry leading product guarantees and fast delivery, trust the experts at BestHeating to help you find your home heating inspiration. We call it "heating made cooler".
Free Delivery
Fast & free standard delivery
At BestHeating we are committed to bringing our customers exceptional heating products at the best possible prices with no hidden extras. That's why we offer free delivery as standard.
連絡先
4.7
優良
3331件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Correct product delivered within reasonable time frame. Prompt and professional customer service, particularly from Kelly, would recommend. My only suggestion would be to have more of a description of the colours, or for customers to check the RAL carefully, as pictures online can as always be misleading
2026年7月2日
自発的なレビュー
BestHeating Ireland からの回答
Good afternoon,
Thank you for taking the time to leave such a thoughtful review.
We're delighted to hear that you were happy with the product, our delivery times, and the customer service you received from Kelly. We'll be sure to pass on your kind words to her.
We also really appreciate your feedback regarding the colour descriptions. You're absolutely right that colours can appear differently on different screens, and we'll take your suggestion on board as we continue to improve our product information.
Thank you again for your recommendation, and we hope to be of service again in the future!
Kind regards,
Ellie
BestHeating IE
BestHeating Ireland からの回答
Good morning,
Thank you for your review!
We're delighted to hear your order arrived quickly. We really appreciate your support and hope you enjoy your purchase.
If there's ever anything else we can help with, please don't hesitate to get in touch.
Kind regards,
Ellie
BestHeating IE
Once again very only thing that let's…
Once again very only thing that let's you service down is the courier radiators left at the front door of the house
House was open from 730 till 430 as it is a building site clients walking past the house saw them sitting outside
2026年6月17日
BestHeating Ireland からの回答
Good afternoon,
Thank you for taking the time to leave us a review.
We're very sorry to learn that the courier left your radiators at the front door rather than delivering them safely inside, especially when the property was occupied throughout the day. We understand your concern, particularly on an active building site where the items were visible to passers-by.
Following our telephone conversation, I can confirm that your feedback has been duly noted and shared with the carrier to help improve their delivery service.
We hope this provides some reassurance that your concerns have been taken seriously, and that we can provide you with a smoother delivery experience in the future.
Thank you again for your valuable feedback.
Kind regards,
Ellie
BestHeating IE
Highly recommend
The product is of a high standard and they look amazing ordered easily and arrived quickly ordered 2 originally then ordered another one highly recommend this company
2026年6月16日
BestHeating Ireland からの回答
Good morning,
Thank you so much for your wonderful review!
We're delighted to hear that you're so pleased with the quality of your order and that you found the ordering process easy and delivery quick.
Thank you for your recommendation and for choosing us. We hope you enjoy your purchases for many years to come!
Kind regards,
Ellie
BestHeating IE
Customer Service Team are excellent
Customer service team are excellent and very fast at responding. Dealt with Stephanie and she was attentive and understanding. Thanks Stephanie! :)
2026年6月24日
自発的なレビュー
BestHeating Ireland からの回答
Hello,
Thank you for your 5* review!
We are delighted to hear that you had such a positive experience with our customer service team. Stephanie will be especially pleased to know her attentive and understanding approach made a difference. We will be sure to pass on your kind words to her. Thanks again for your support!
Kindest Regards,
Lauren
BestHeating IE
BestHeating Ireland からの回答
Good afternoon,
Thank you for your wonderful feedback!
We're delighted to hear you were pleased with the quality of our products and our delivery service.
We truly appreciate your support and look forward to serving you again soon!
Kind regards,
Ellie
BestHeating IE
Product is not a quality product as…
Product is not a quality product as described on the web site.
Expensive for the quality
2026年6月10日
BestHeating Ireland からの回答
Hello,
Thank you for your review.
We are sorry to hear that the product has not met with your expectations. We strive to provide accurate product descriptions and quality items, and we are sorry to learn of your dissatisfaction.
We have contacted you directly to ask if there are specific aspects of the product that did not match the description or quality you expected, as we would appreciate the opportunity to learn more and address your concerns.
We will look forward to hearing back from you, at your earliest convenience.
Many thanks.
Lauren
BestHeating IE
Arrived in good condition
Arrived in good condition. Fine strong heavy radiator, just installed but haven’t used it yet
2026年6月9日
BestHeating Ireland からの回答
Hello,
Thank you for your 5* review!
We are pleased to hear that your radiator arrived in good condition and that you are impressed with its solid, heavy-duty build. We appreciate your feedback and we hope that you are equally as happy once you come to use it.
Kindest Regards,
Lauren
BestHeating IE
Very good delivered in time
2026年6月10日
BestHeating Ireland からの回答
Hello,
Thank you for your 5* review!
We are delighted to hear that your order arrived on time and that you had a positive experience with us. We appreciate your support and hope to be able to work with you again in the future.
Many thanks.
Lauren
BestHeating IE
Products arrived on time and the order…
Products arrived on time and the order was complete and accurate.
2026年5月11日
BestHeating Ireland からの回答
Good afternoon,
Thank you for your feedback!
We're pleased to hear that your order arrived on time and that everything was complete and accurate.
We appreciate your comments and look forward to serving you again in the future.
Kind regards,
Ellie
BestHeating IE
It was a very easy going transaction…
It was a very easy going transaction and the product was exactly as promised in the ad. Delivery was quick as well. Good value for money both for the product and the service
2026年6月8日
BestHeating Ireland からの回答
Good morning,
Thank you for your wonderful review!
We're delighted to hear that you found the transaction straightforward and that the product met your expectations exactly as described.
It's great to know that you were pleased with the quick delivery and felt that both the product and service offered excellent value for money.
We appreciate your feedback and look forward to serving you again in the future.
Kind regards,
Ellie
BestHeating IE
Great service
Great service. Stephanie was a great help. She supplied link to the product I required. I placed the order.
Thanks Stephanie.👍👍
2026年6月18日
自発的なレビュー
BestHeating Ireland からの回答
Good afternoon,
Thank you for your wonderful feedback!
We're delighted to hear that Stephanie was able to assist you and quickly provide the link to the product you needed. I'll be sure to pass your kind comments on to her.
We really appreciate your support and are pleased that your ordering experience was a positive one.
Thank you for choosing us, and we look forward to helping you again in the future.
Kind regards,
Ellie
BestHeating IE
BestHeating Ireland からの回答
Good afternoon,
Thank you for your 5* review!
We're glad to hear that your radiators arrived on time and were exactly as described.
We appreciate your feedback and hope to serve you again in the future.
Kind regards,
Ellie
BestHeating IE
BestHeating Ireland からの回答
Good afternoon,
Thank you for your review.
We're pleased to hear that you found our range of products extensive, the ordering process easy, and the delivery timely.
We appreciate your feedback and thank you for choosing us.
Kind regards,
Ellie
BestHeating IE
Great service
Easy to deal with and great communication. Daisy May in the customer service team helped me sort out an issue I had caused with my order. She was prompt and efficient.
2026年6月15日
自発的なレビュー
BestHeating Ireland からの回答
Hello,
Thank you for your 5* review!
We are delighted to hear that you found us easy to deal with and that our communication met your expectations. We are especially pleased that Daisy May was able to help resolve the issue with your order promptly and efficiently. We will be sure to pass on your kind words to her.
Thank you for your support, and we look forward to hopefully being able to work with you again in the future.
Many thanks.
Lauren
BestHeating IE
Excellent follow up from Amanda at BestHeating Ireland with a customs query
I am very happy with the customer care and follow up from the staff at BestHeating Ireland, especially Amanda who took the time to ensure my delivery arrived. We had some complications due to a customs review and Amanda connected me with the relevant parties so that the issue was resolved. It was challenging but made better with the customer care I received. This is the second radiator we have purchased from BestHeating Ireland; and we bought again as the first product is excellent.
2026年6月2日
自発的なレビュー
BestHeating Ireland からの回答
Good morning,
Thank you for your lovely feedback and for being a returning customer.
We're delighted Amanda was able to help navigate the customs delay and ensure your delivery arrived safely. We'll be sure to pass on your kind words to her.
We truly appreciate your continued support and are pleased to hear you're enjoying your radiators.
Kind regards,
Ellie
BestHeating IE
Damaged radiator arrived .sent photos…
Damaged radiator arrived .sent photos via email . Customer service had responded in less than 12 hours with a replacement on the way .
Great service would definitely recommend.
2026年6月8日
自発的なレビュー
BestHeating Ireland からの回答
Hello,
Thank you for your 5* review!
We are sorry your radiator arrived damaged, but we are delighted to hear that our customer service team was able to respond quickly and arrange a replacement for you.
We really appreciate your understanding and your recommendation. Thank you for choosing us, and we hope to be able to work with you again in the future!
Many thanks.
Lauren
BestHeating IE
Super shopping result with Bestheating
My shopping experience with BestHeating was truly excellent.
The website is very easy to navigate and descriptions of the various radiators make it really easy to decide what will work best in different situations throughout the home.
The BTU Calculator is a brilliant addition too, as it takes all the guesswork out of buying. I was so pleased with that.
The amount of colours available is also a huge plus, especially in situations where standard white radiators just wouldn’t work. It’s great to be able to match one’s heating system with one’s decor.
The packaging and delivery service is amazing. I had my radiators in my home within two days of placing my order. Superbly packed and delivered by DHL for some and Dascher for the larger types I had ordered.
They appear to be a fabulous product. I am still waiting for them to be installed, as I am having a lot of reconstruction work done. I will create a further review on the heating quality when this is all finished and winter arrives yet again.
2026年5月13日
自発的なレビュー
BestHeating Ireland からの回答
Good afternoon,
Thank you for taking the time to share such detailed feedback.
We’re delighted to hear that you had an excellent shopping experience with us and that you found our website easy to navigate, along with the product descriptions and BTU Calculator helpful in choosing the right radiators for your home.
It’s also great to hear that you were pleased with the range of colours available and that your order arrived quickly and well packaged.
We really appreciate your feedback and hope to serve you again in the future!
Kind regards,
Ellie
BestHeating IE
Shaunna was so prompt & thorough in…
Shaunna was so prompt & thorough in following up my query
2026年6月5日
自発的なレビュー
BestHeating Ireland からの回答
Good afternoon,
Thank you for taking the time to leave your review.
We’re delighted to hear that Shaunna was able to assist you promptly and thoroughly with your query. We’ll be sure to pass on your kind feedback to her and the wider team.
We really appreciate your comments and hope to assist you again in the future.
Kind regards,
Ellie
BestHeating IE
This was a very good company to deal…
This was a very good company to deal with the lady in dealt with on the phone was most helpful went out of her way to advise me on what to order rad arrived on time and we are very happy with it very professional company thank you very much.
2025年11月27日
BestHeating Ireland からの回答
Good afternoon,
Thank you for taking the time to leave such a kind review.
We're delighted to hear that you had a positive experience with our team and that the advice you received helped you choose the right radiator for your home.
We're also pleased that your radiator arrived on time and that you're happy with both the product and the overall service. Your feedback means a great deal to us.
Kind regards,
Ellie
BestHeating IE
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