BestideasUKレビュー 

BestideasUK からの回答

16時間前

Hi Annette,

Thank you so much for your wonderful review!

We're delighted to hear that we were able to help and get everything resolved for you.

It's even better to know that the ProFoam Kitchen Hob and Oven Cleaner lived up to your expectations and made such a difference to your oven; hearing that it's now your go-to cleaner means a lot to us.

Thank you again for your kind words and for choosing Best Ideas UK. We really appreciate your support and hope you continue to enjoy using our products for many more cleans to come!

Kind regards,
BIUK Support Team

BestideasUK からの回答

2026年6月12日

Hi Charmaine,

Thank you so much for taking the time to leave us a review!

We're sorry your original item was damaged in transit, but we're delighted to hear our team was able to resolve the issue quickly and get a replacement dispatched for you. Providing fast and helpful support is something we take great pride in.

We really appreciate your patience and understanding, and we're grateful for your kind words. We look forward to welcoming you back again in the future.

Kind regards,
BIUK Support Team

BestideasUK からの回答

2026年4月20日

Hi Yvonne,

Thanks for getting in touch. We are absolutely delighted to hear such positive feedback regarding our delivery and customer service team!

It is wonderful to know that you are happy with the service provided and we appreciate your recommendation. We look forward to being of service to you again in the future.

Best regards,
BIUK Support Team

BestideasUK からの回答

2026年4月17日

Hi Lindsay,

Thanks so much for sharing your feedback. We’re sorry to hear about your experience.

Customers usually find our Profoam Kitchen and Oven Cleaner helpful for removing baked on grease and we’re sorry to hear this hasn’t been the case in your experience.

We want to resolve this for you and our friendly customer care team has reached out to you via email and now awaiting your response.

We look forward to taking care of this for you.

Many thanks,
BIUK Support Team

BestideasUK からの回答

2026年4月15日 に更新

Hi Ms Hamilton,

Thank you so much for your kind review.

We’re really glad we could quickly sort the order for you and get everything corrected in time. It’s great to hear the delivery was smooth and that your overall experience has been a positive one so far.

We hope you love the oven cleaner just as much once you try it. Thanks again for your support, it really means a lot to us.

Cheers,
BIUK Support Team

BestideasUK からの回答

2026年3月31日

Hi Rossano,

Thank you so much for your kind words! We’re really glad to hear you’re enjoying the product and finding so many ways to use it.

It’s great to know you found the service fast and efficient as well. Your support truly means a lot to us, and we’re so happy the product is delivering great value for you.

Thanks again for your feedback, and we look forward to serving you again soon!

Cheers,
BIUK Support Team

BestideasUK からの回答

2026年3月25日

Hi Jill,

Thank you so much for taking the time to share your review.

We’re really glad we could help resolve the address issue and ensure your order reached you safely. It means a lot to hear that you had a great experience with our support.

We hope you enjoy the product, and we’re always here if you need anything.

Cheers,
BIUK Support Team

BestideasUK からの回答

2026年3月19日

Hi Steve,

Thank you so much for your kind words! We’re really glad to hear you found the ProFoam exceptional and that you’d recommend us, it truly means a lot to us.

We really appreciate your support and hope you continue to enjoy using the product!

Cheers,
BIUK Support Team

BestideasUK からの回答

2026年3月17日

Hi Becky,

Thank you so much for your kind review! We’re really glad to hear that you had a great experience with our customer service and that the ProFoam delivered on its promise.

It means a lot to us to know the product is doing exactly what you expected, that’s always our goal.

We truly appreciate your support.

Cheers,
BIUK Support Team

BestideasUK からの回答

2026年3月17日

Hi Lovely,

Thank you so much for your kind words, we really appreciate you taking the time to share this!

We’re so glad we were able to step in, get things sorted, and keep you updated. You’re absolutely right, the small things really do matter, and we always aim to be there when it counts.

Thanks again for your support.

Cheers,
BIUK Support Team

BestideasUK からの回答

2026年3月17日

Hi Kathryn,

Thank you so much for your kind review, it truly means a lot to us! We’re really sorry to hear about the issues you had with the delivery of the order originally, but we’re so glad we were able to step in and get things sorted quickly for you, that’s exactly the service we always aim to provide.

We’re even happier to know that you’re loving the ProFoam. Hearing that it was a great investment makes our day!

Thank you again for your recommendation and support.

Cheers,
BIUK Support Team

BestideasUK からの回答

2026年3月12日

Hi Lovely,

Thank you so much for your kind review.

We’re really pleased to hear that you were happy with the support you received and that the replacement parcel arrived quickly. We always do our best to resolve issues as smoothly as possible, so it means a lot to know the communication and service met your expectations.

Thank you again for your support.

Cheers,
BIUK Support Team

BestideasUK からの回答

2026年3月12日

Hi Sue,

Thank you so much for taking the time to share your experience. We’re really pleased to hear that your order arrived quickly and that we were able to resolve the issue with the nozzle for you.

It means a lot to us that you found our team helpful and professional, and we’re especially happy to hear that you’re enjoying the Profoam Oven Cleaner.

We truly appreciate your support and your kind words.

Cheers,
BIUK Support Team

BestideasUK からの回答

2026年3月12日

Hi Harry,

Thank you so much for your wonderful feedback. We’re really delighted to hear how well the PROFOAM worked on your office chairs and that you were so pleased with the transformation. It’s always great to know our products are helping bring items back to life, especially ones that have been used and loved for years.

We also truly appreciate your kind words about our service. As a small business, it means a lot to us that you noticed the care and attention we try to give every customer.

Thank you again for your support and for taking the time to share your experience.

Cheers,
BIUK Support Team

BestideasUK からの回答

2026年3月11日

Hi Pauline,

Thank you so much for sharing your experience!

We’re thrilled to hear that our team could resolve your delivery issue quickly and that you’re enjoying the range and quality of our products. Your kind words mean a lot and really motivate us to keep providing the best service possible.

We look forward to serving you again.

Cheers,
BIUK Support Team

BestideasUK からの回答

2026年3月9日

Hi Alison,

Thank you for taking the time to share your feedback.

We’re glad to hear that the product helped remove the mould. However, we were unable to locate an order under your name in our records. We also wanted to mention that our product is the Mould Remover Spray, rather than a gel formula.

As there are a few similar products on the market, it’s possible there may have been some confusion with another brand. If you believe the item was purchased from us, please feel free to reach out to our support team on contact@bestideasuk.co.uk with your order details so we can look into this further for you.

Thank you again for your feedback.

Cheers,
BIUK Support Team

BestideasUK からの回答

2026年3月7日

Hi Michelle,

Thank you for taking the time to share your experience.

We’re really pleased to hear that you’ve been happy with the products and that they’ve been working well for you. We’re also glad the replacement reached you in the end.

We do apologise again for the delay in getting back to you earlier. At times we experience a high volume of enquiries, but we always aim to make things right as quickly as we can.

Thank you for your continued support and for placing multiple orders with us, it truly means a lot.

Best regards,
BIUK Support Team

BestideasUK からの回答

2026年3月7日 に更新

Hi Mr Raper,

Thank you so much for taking the time to share your experience!

We’re really glad to hear that the product worked so well on your car seats. It means a lot to know it performed better for you than other products you’ve tried. Your recommendation truly means a lot to us.

Thanks again for your support and we look forwardto serving you again.

Best regards,
BIUK Support Team

BestideasUK からの回答

2026年3月3日

Hi June,

We’re genuinely sorry to hear you feel disappointed. A lot of care goes into the formulation and overall quality of our products, so it’s never our intention for anyone to feel let down.

Just as a reminder, we do have a 30 day return policy in place. Our friendly support team is always happy to help and guide you through the next steps if needed.

We’ve already sent you an email, so please do respond there and we’ll gladly assist you further to get this resolved.

Kind regards,
BIUK Support Team