Better Gardens レビュー 

The "unbreakable" hose split after about 8 months.
Customer service initially responded, then ghosted me
Apparently the "unbreakable" hose only has a 90 day warranty
Disgusting customer service.

I bought one of their unbreakable expandable hoses less than 12 months ago. Despite very average domestic use it has broken and is unusable. They will not refund or replace it despite it clearly being a faulty product. The negative review that I posted on their site is not viewable which makes me believe the reviews they have listed are not a true reflection of this product. I would not recommend purchasing from them

AVOID!!! They sell inferior products of poor quality! Example - the 'unbreakable' hose which broke less than 6 months of limited use and refuse a refund. Cheap Chinese products and using the name Better Gardens 'Australia' is misleading! Do No Shop from their website or FB page.

Ordered 2 * garden tool racks at the "special" price of $169.99 and received no delivery for over 40 days so I followed up and was given some excuse about order being lost and promised prompt delivery. Was delivered 1 * garden tool rack. Still following up to get delivery of the second rack. Have since noticed the same product advertised elsewhere for as low as $39.95. Won't be ordering from this company again. They should publish bad reviews on their website.

I would not buy from this business.
I ordered a 15 metre hose I received a 6 metre hose. After many emails they refused to assist.
There website shows positive reviews from Trust pilot which are false..as there are many negative reviews.

Only 1 star because you cannot select zero. Might be a registered Aus company but another offshore controlled seller. Goods shipped from china. They have little to no contact and make excuses to delay you with no tracking numbers. Flimsy plastic products. Avoid this seller

I would never ever buy anything from this company again. I had to follow up with three emails to see when I would receive my order. The first email said it was lost. The third email said “it wasn’t lost”
It took 2+months and a threat to take my complaint further before I received my package. When the package arrived, it was not even wrapped, it just had an address label attached to a tattered and sticky tapped box.. Very poor customer service

Bought a faulty Gardening pruning chainsaw. Paid $214,98, only received $79.99 refund. Advertised 100% refund. Not happy. Not offered a replacement either.

Product did not arrive 18 days post deducting funds for payment. No confirmations and now waiting reply to email.

Terrible customer service and very poor quality products despite the appearance on the website.

Misrepresentation is there moto.
Not Australian
Don’t want to give you your advertised full refund.
Only put good reviews on there so called web page.
Like others I did my homework,only to be disappointed.
Cheap products.
Tell others .
Report them
I only got my full refund back through pay pal

Their advertising is misleading, they say the hose extends up to e times its length.
They advertise the lengths but these lengths are the EXTENDED lengths.
I wanted a hose to reach about 25metres so bought a 15 metre hose expecting it to extend to at least 30metres, but got a 5 metre hose which only reached 15 metres.
Their response was "sorry the length advertised is the extended length.:"
Shonky advertising.
I will be taking this up with the ACCC.
AND THE HOSE LIIKS VERY LIGHT.

pretty Much what the other reviewers have said. The product is not shipped from Brisbane warehouse butt from China directly and it took over three weeks to get to me. Thee product is not as long as they have claimed so II tried to return it and nothing happens they are now ghosting me. Don't use this company it's crap and they don''t back up their products.

Bought an "unbreakable" hose for a Christmas present. Fast forward 6 months and is making like a sieve. Sent an email with photos and video of said leak. Basically got told too bad, out of 90 day warranty. Reading other reviews, everyone has the same problem. Emailing back and forward has been no use, they're sticking by their "warranty". These houses are cheap, nasty rubbish. For the amount they charged, I could have bought 3 from Bunnings.
ACCC states that fair warranty for hoses is 12 months and these scammers refuse to honour fair requests. DONT BY FROM THIS COMPANY

Thought I was purchasing from a "local" Australian Company with fair "returns policy" etc - did my research or so I thought BUT when you put your trust in someone, it is disappointing to find out that they are just words.... Long story short - Items NOT shipped from their so stated "Brisbane Warehouse" but from over seas AND their "Returns Policy" is just words as they do NOT honour it! Much back & forth, with their refusal to assist (when they eventually got around to replying if at all) refusing to cover return post costs again, as stated on their website (I was well within the time frame of their so called terms) Only after reporting them to the Office of Fair Trading did they issue my refund!