Betwhale レビュー 

512
•
TrustScore 5段階評価の3

2.8

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I've been playing with these guys for a couple years now and all I can say is if you ever win, they paid you promptly, I'm talking within minutes. Other than that if you aren't having any luck and are... もっと見る

企業が回答しました

5つ星のうち1の評価

betwhale comes off okay..but in reality this place straight up sucks. everything about it. first of all, they dont let you verify yourself until withdrawal. that being said, who tf knows if they dont... もっと見る

企業が回答しました

5つ星のうち3の評価

What I dislike about you is that the cash out takes too many days to pay and full amount are paid in small batches. This discourages customers and they look for alternatives betting sites.

5つ星のうち5の評価

There’s a reason I only play slots here, the cash outs are quick, the bonuses can’t be beat and support is one of a kind. They even granted me an account manager and provide a VIP like experience,... もっと見る

企業が回答しました


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重要なお知らせ

2.8

まあまあ

TrustScore 5段階評価の3

512件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 60%に回答しています

通常2週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.8

すべてのレビュー

(512)

過去12か月のレビュー数: 259件

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5つ星のうち4の評価

I really like this casino alot games…

I really like this casino alot games and live casino . Very easy to deposit .any options ... the down side to the casino is there withdrawl it takes up 5 or 6 days sometimes even 7 so there payouts our slow. They do offer good player bonuses 50 chip play.. or there free spin daily rewards and the have good tournaments

2026年1月31日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Thank you for the detailed feedback!

We’re happy to hear you’re enjoying our games, live casino, and bonuses. We appreciate your patience regarding withdrawals — we’re always working to make payouts faster. Your suggestions help us improve for all players!

5つ星のうち4の評価

FS bonus some time

FS bonus some time

2026年1月31日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Thanks for the feedback!

We’re glad you’re enjoying our free spins. Keep an eye out for our promotions — we’re always adding new ways to reward players!

5つ星のうち1の評価

Although I have only been playing for…

Although I have only been playing for about a month or two, I have yet to be up not one single time. Not even a little. They take the money way too fast, don’t even have a chance to really play

2026年1月31日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Thank you for your honest feedback.

We understand how disappointing it can feel when results don’t go your way. All games on Betwhale operate on certified RNG systems, meaning outcomes are random and not influenced by the platform. If you feel your experience hasn’t been fair or would like guidance on gameplay, bonuses, or bankroll management, please reach out to assistance@betwhale-mail.com
and our team will gladly assist.

5つ星のうち1の評価

I can't believe that it's legal for…

I can't believe that it's legal for them to just take any balance that is under $1. If you have $0.99 left and playing $0.10 spends, you can't keep playing- they just take it! You have to have a balance of $1 or more. How is that fair?

2026年1月6日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Thank you for sharing your concern.
Minimum balance requirements are set by the game providers and payment systems, which is why some games require a $1 balance to continue playing. We understand how this can feel frustrating, and your feedback is appreciated.

If you’d like us to review your account or explain available options, please contact our support team at assistance@betwhale-mail.com
and we’ll be happy to help.

5つ星のうち5の評価

Its a great website and is legit..

Its a great website and is legit... bonus are awesome also would recommend.!

2026年1月31日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Thanks so much for the recommendation!

We’re happy to hear you’re enjoying the bonuses and that your experience has been a positive one.

Your trust means a lot to us — thanks for playing at Betwhale!

5つ星のうち4の評価

Still waiting on bigbwin

2026年1月31日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Thanks for letting us know!
Fingers crossed that big win is around the corner. Our team is here to help, please reach out to support if you need anything

5つ星のうち3の評価

Simple easy to use platform.

Simple easy to use platform.
Slots are kinda tight meaning not many wins as other Casinos and when you do win, it will take it all back instantly like it's programmed to automatically

2026年1月31日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Thanks for sharing your feedback.

We’re glad you find the platform easy to use. We’d like to reassure you that all games run on certified RNG systems and outcomes are not programmed or controlled. If your gameplay felt frustrating or unusual, please contact our support team at assistance@betwhale-mail.com
so we can review your experience and see how we can assist.

5つ星のうち5の評価

Amazing site

Amazing site

2026年1月16日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Thank you for the kind words!

We’re glad you’re enjoying the site and appreciate you taking the time to leave a review. If there’s ever anything we can do to make your experience even better, our support team is always here to help.

5つ星のうち1の評価

DO NOT WASTE YOUR TIME

DO NOT WASTE YOUR TIME! Horrible company. You play, you win, they steal your winnings and lie to you about deposits. Trust me, go to Chumba or somewhere else that is legit. This place is a scam big time!
All those who have been affected by them, contact me. This should be a class action suit. Shouldn't be able to do people this way and get away with it. Just contact me and we will organize a plan. I have contacts to help. This is robbery and very dishonest company!!!

2026年1月26日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Hi! We’re sorry you feel this way.

Betwhale works under clear Terms & Conditions for deposits, withdrawals, and account management to keep things fair and secure. ⚖️

If you’ve run into any issues, please contact assistance@betwhale-mail.com - our team will review your account and help make sure everything is resolved smoothly.

5つ星のうち1の評価

Worst customer service I have ever encountered

Worst gambling site I have ever used

2026年1月25日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Hey! We’re really sorry you had a frustrating experience. 😔 Our support team is here to help with any issues, from deposits and withdrawals to account questions. Send them an email at assistance@betwhale-mail.com, and they’ll make sure your concerns are sorted as quickly as possible.

5つ星のうち1の評価

If you win you get capped

It takes 2 weeks for a max payout of 300 and when you win big parlays (+800 or bigger) they capped so low that it’s impossible to make a bet, letting you only bet 1-2usd when minimum is 10usd and customer service never helps you to resolve this issues.

2026年1月4日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Hi there! We get it — hitting big wins can be exciting, and bet limits can feel restrictive. These limits are part of our Terms & Conditions to keep gameplay fair for everyone. 🙌
If you want a detailed look at your account or payouts, our support team is happy to help — just drop them a line at assistance@betwhale-mail.com
and they’ll guide you through everything.

5つ星のうち5の評価

Great customer servivery happyce

Great customer service. Always get back to you promptly

2026年1月24日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Thank you so much for your kind words! We’re really happy to hear you had a great experience with our customer service and that our team was able to respond promptly 🙌

We truly appreciate you taking the time to leave a review and for choosing Betwhale!

5つ星のうち1の評価

Beatwhile delay

I deposited $500, but until now I still cannot withdraw the money. Is there any way you can help me? I saw their advertisement saying that deposits are very fast, but when it comes to withdrawals, BetWhale is extremely slow. At this point, I think I will probably lose everything.

2026年1月5日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Hi! We’re sorry to hear you’re having trouble with your withdrawal 😔. Betwhale’s deposit and withdrawal processes are designed to be secure and compliant with our Terms & Conditions, which sometimes means withdrawals take a bit longer than deposits.

To get this sorted quickly, please reach out to our support team at assistance@betwhale-mail.com
. They can review your account, check your transaction, and guide you step by step so you can access your funds safely.

We appreciate you giving Betwhale a try and look forward to making your next experience even smoother! 🙌

5つ星のうち1の評価

⭐ 1/5

⭐ 1/5 – Worst Cashout & Customer Service I’ve Ever Experienced
I have played on multiple online casinos and sportsbooks over the years and have won multiple jackpots, including payouts exceeding $200,000. On legitimate platforms, I have cashed out $20,000 within 4–6 hours, with real customer service representatives calling me directly and walking me through the fastest and safest payout process.
BetWhale is the complete opposite.
Their customer service is nonexistent. The chat agents appear untrained, powerless, and incapable of answering basic questions. Every response is the same copy-and-paste line: “5 business days.” No explanations, no escalation, no accountability. They do not investigate issues, they do not proactively verify accounts, and they do not assist customers in any meaningful way.
I was already verified when I submitted my withdrawal, yet days later I was told additional verification was needed — something that could have been handled immediately if BetWhale had competent processes. Instead, I was given the runaround, conflicting information, and now told to wait even longer due to their own internal failures.
This is not how a real, regulated company operates.
If BetWhale were licensed and regulated in the U.S., these procedures would be completely unacceptable. The only reason this level of incompetence exists is because they are offshore and unregulated, leaving players with no protection and no real recourse.
If you value your time, money, and sanity, do not play here. When it comes time to cash out, you are on your own.
There are far better, legitimate platforms that actually pay and actually support their players. BetWhale is not one of them.
So on day #9 it was finally approved which is unacceptable. Once they approve it then they just hold it until they feel like finally letting you get paid. This process is around 300 times slower than all the other sites with the customer service looking like fools cause they are not trained and know nothing. This site is set up for failure and its only a matter of time. Idiots dont know how to take care of customers that pay the bills

2025年8月31日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Thank you for sharing your feedback.

We understand your concerns around payout timelines and communication and appreciate you taking the time to outline your experience. All withdrawals follow required review and security procedures, and we’re continuously refining our processes and support workflows to ensure a smoother, clearer experience going forward.

We appreciate you giving Betwhale a try, and look forward to making the next experience even better.

5つ星のうち1の評価

This site is the worst and a absolute…

This site is the worst and a absolute joke. Do not play here there are so many sites that you actually can get help with questions and this site has the worst payout policy I mean the #1 worst in the world. I've won $200,000.00 at another site and cashed out $20,000.00 within a couple hours. Whatever these do nothings do in 3 to 5 business days is about as dumb as there customer service chat

2025年12月29日
自発的なレビュー
5つ星のうち2の評価

They pay just take about a week

They pay just take about a week
and half. Other sites pay within 30 mins they should improve if you need the money soon i wouldnt play here.

2025年12月27日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Hi Kenneth, thank you for sharing your experience with us. We really appreciate your honesty. While our payouts can take around a week to process, we’re glad to hear that payments are being made. We understand how important fast access to funds can be and are actively working on improving our processing times. Your feedback helps us push those improvements forward

Thank you for joining the Betwhale team

5つ星のうち1の評価

The site is a fraud and is probably…

The site is a fraud and is probably breaking many US laws!

I had $1000 in my account with a satisfied $14,000 rollover. I activated a $100 promotion for betting on certain games during the week and was eligible for a $1000 payout immediately. I read the rules of this $100 promotion bonus and nothing surprising until after I activated it.

After I received the bonus, I was told the maximum payout I could receive was now only $500 as opposed to the $1000 in my account. Any bets that I made and won when my balance was over $500 were now considered losers and the amount deducted from my account because it was greater than $500.

Here is BetWhales written explanation word for word:

To see the bonus terms, please click on the little info icon right next to "Terms & Conditions." This will show you all the bonus terms, including the wagering and payout limits.

As for your question regarding the $222, it won’t be credited back to your balance because the winnings came from the $100 bonus, which had a $500 maximum payout limit. Any winnings exceeding the $500 limit are deducted, which is why you see the balance adjusted accordingly.

That’s how our bonus system works,

So by accepting a $100 bonus with invisible terms, you cannot keep the proceeds from any winning bets or proceeds made with the $100 bonus

2025年12月26日
自発的なレビュー
5つ星のうち2の評価

They pay only $300 per transaction and…

They pay only $300 per transaction and usually take 5 days to approve and 5 days to pay, so total of 10 business days for $300, if you're ok with it go ahead otherwise stay away.

2025年12月1日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Hi Babak, thank you for taking the time to leave a detailed review. We appreciate you highlighting our payout limits and timelines. While withdrawals are processed in set amounts and timeframes, we always ensure that approved payouts are completed securely and reliably. We understand this may not suit everyone, and your feedback is valuable as we continue working to improve our payout options and processing speed. Thanks for sharing your experience with Betwhale.

5つ星のうち1の評価

Beware Beware

Yes, beware and this is very serious for everyone. You will not be paid out 2,500 (their limit) I requested 2,500 but they withdrew only 300 every week! It is my 3rd week. I requested 2,000 this time but still gave me 300 only. Imagine if someone wins 35k. They will never pay you in full but take 10 years to get all your money if you decide to stop playing! I deposited only 1,000 (my first) and got back my 900. They put 1,700 back. I lost it all intentionally because I don't want to deal with them anymore and close the account. They are the worse payout sportsbook/casino ever! I wish I read here first but I found out after the fact to see if any complaints and sure enough they are! Can you imagine you get 300 a week for 10 weeks even the max withdrawal is 2,500!? No, sorry we decide how much you get. Please Read in AI, they will tell you how greedy Betwhale is making you lose all your money back because they know many of you have no patience to wait for the money so you lose it all back. So, believe us and don't waste your time opening account with them!, just don't cuz if you win big, you will never get them but only in increments like myself 300 a week when I won 3k. Someone said, he won 16k and he was pissed because by the time he gets paid, it will be 1 year! Yet, he lost it all cuz he was frustrated. I did enjoy playing there. It has pretty good casino. They are new since 2023 so I assume they don't have large bankroll to pay full amounts to players yet. I may be wrong but I don't wanna deal with them anymore. I can win 5k and I want 2 installments of 2,500 each. No, it won't happen but more likely 500 a week! Forget it. Anyways.. Beware and play at your own risk.

2025年12月20日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

To clarify, Betwhale applies maximum withdrawal limits per transaction and per period, which are outlined in our Terms & Conditions and are in place to ensure secure and compliant processing. Withdrawals are not denied but may be issued over multiple transactions depending on the amount requested and account status.

We never encourage players to continue wagering funds they intend to withdraw. If you’d like us to review your withdrawal history or explain how limits apply to your account specifically, our support team is available to assist.

We appreciate your feedback and will continue working to improve transparency around withdrawals.

Kind regards,
Betwhale Support Team

5つ星のうち1の評価

Rip off yoi never get paid whenever you…

Rip off yoi never get paid whenever you request you payout there is always an excuse BEWARE DONT BET HERE BS CASINO IT CASHISNO

2025年12月22日
自発的なレビュー
Betwhale ロゴ

Betwhale からの回答

Hi there,

Thank you for taking the time to share your experience. We’re sorry to hear that you feel frustrated with the payout process, that’s never the impression we want to leave.

Betwhale processes withdrawals in line with our published withdrawal limits and security procedures, which can sometimes result in payouts being issued in installments rather than a single transaction. That said, if you believe your request wasn’t handled correctly or you’re experiencing repeated delays, we’d like to review this directly.

Please reach out to our support team via live chat or email with your account details so we can look into your case and provide clarity.

Kind regards,
Betwhale Support Team

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