betwhale comes off okay..but in reality this place straight up sucks. everything about it. first of all, they dont let you verify yourself until withdrawal. that being said, who tf knows if they dont... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I've been playing with these guys for a couple years now and all I can say is if you ever win, they paid you promptly, I'm talking within minutes. Other than that if you aren't having any luck and are... もっと見る
企業が回答しました
What I dislike about you is that the cash out takes too many days to pay and full amount are paid in small batches. This discourages customers and they look for alternatives betting sites.
Very difficult to withdraw cash. I've needed to verify who I am for each and every withdraw. Including front back of drivers license etc, none of which is required to deposit.
重要なお知らせ
2.8
まあまあ
511件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 61％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Payouts are crazy slow
Payouts are crazy slow. Capped amounts you can pay out when you win. Plus they can choose how much they want to pay you out depending on how much they think you should have played. Scam ! Stay far away from this site.
2026年9月18日
Had problems with placing a wager
Had problems with placing a wager. It wasn't clear that there were only certain parlays that would work.
Also, dude of bonuses are confusing.
2026年9月14日
La verdad me gusta mucho la casa de…
La verdad me gusta mucho la casa de apuestas porque la siento como casas de apuestas de mi país, el mismo mecanismo, los mismos mercados, entonces se me hace familiar, lo único incómodo es en el momento de retirar el dinero, deberían hacer más corto el tiempo para depositar un dinero ganado, por lo demás todo está genial.
2026年9月18日
Everything was easy to find and use.
2026年8月25日
Betwhale からの回答
Thank you for your review!
We’re glad to hear you found everything easy to navigate and use. We appreciate you sharing your experience and hope you continue to enjoy the platform!
Decent games
2026年9月1日
Betwhale からの回答
Thank you for the review!
We’re glad to hear you’re enjoying our game selection. We appreciate you taking the time to share your feedback and hope you continue to enjoy playing with us!
The rapid online feedback I can get…
The rapid online feedback I can get from the 24/7 chat.
2026年9月6日
Betwhale からの回答
Thank you for your positive feedback!
We’re glad to hear you’ve been happy with the quick assistance from our 24/7 Live Chat team. We appreciate you taking the time to share your experience and hope we can continue to provide great assistance!
betwhale comes off okay..but in reality…
betwhale comes off okay..but in reality this place straight up sucks. everything about it. first of all, they dont let you verify yourself until withdrawal. that being said, who tf knows if they dont pull some fast one on you and make it seem like youre unverifiable. doesnt matter because with 160 dollars deposited i think i had 1 bonus and maybe 10 slot wins, no table wins.. all bullshit here and on top of that, their customer service is trash. rude. f this place never going back and im always gonna talk shit
2026年9月8日
自発的なレビュー
Betwhale からの回答
We’re sorry to hear that your experience did not meet your expectations. Verification requirements can vary depending on the account and transaction, and additional verification may be requested before a withdrawal can be processed.
Regarding your comments about gameplay and bonuses, outcomes are independent and can vary from session to session, while bonuses are subject to their respective terms and eligibility requirements.
We also take feedback about our Customer Support seriously. If you would like us to review your specific experience, please contact us with your account details and any relevant information, and we’ll be happy to investigate further.
Great site and fast payouts
2026年9月7日
自発的なレビュー
Betwhale からの回答
Thank you for your positive feedback!
We’re glad to hear you’re enjoying the site and our fast payouts. We appreciate you taking the time to share your experience and hope you continue to enjoy playing with us!
I've been playing with these guys for a…
I've been playing with these guys for a couple years now and all I can say is if you ever win, they paid you promptly, I'm talking within minutes. Other than that if you aren't having any luck and are trying to wipe out a large wager it gets very tough with you once you almost are done with the wager. However, the games tend to tighten up a little, and it's more difficult to hit, if your gonna play that large of a wager make sure you come out the gate with a couple of jackpots not just barley with what you started with it just makes it harder on yourself especially if your wager is almost complete. Over all good all across the board here.
2026年9月3日
Betwhale からの回答
Thank you for sharing such detailed feedback and for playing with us over the past couple of years. We’re pleased to hear that you’ve had positive experiences with our payouts and overall service.
We also appreciate you sharing your comments about gameplay and wagering. Game outcomes are determined independently for each play, and results can naturally vary from one session to another. We value your feedback and hope you continue to enjoy your experience with us!
Betwhale からの回答
Thank you for your positive feedback!
We’re glad to hear you’ve had a great experience with us. We appreciate you taking the time to share your feedback and hope you continue to enjoy the platform!
Betwhale からの回答
Thank you for your positive feedback!
We’re glad to hear you’re enjoying our live betting options and that you’ve consistently received your winnings. We appreciate you taking the time to share your experience and hope you continue to enjoy BetWhale!
Cuando ganas tarda en pagarte aparte te…
Cuando ganas tarda en pagarte aparte te da bonus pero si ganas te los quita y no te dan el dinero
2026年8月17日
Betwhale からの回答
We’re sorry to hear that you feel this way. We have reviewed the account and can confirm that several payouts have already been successfully processed.
Regarding the bonus mentioned in your review, bonuses are subject to specific terms and conditions, including applicable wagering requirements and restrictions. We encourage you to contact our Customer Support team if you have any questions about a specific bonus or payout, and we’ll be happy to provide further clarification.
Timely Payouts
This is one of the few casino websites that actually does their payouts in the timeframe they say they will. Match bonuses are not plentiful, but they do have them. They have all my favorite games with a great interface, and I have won here several times.
2026年8月15日
Betwhale からの回答
Thank you for sharing your experience!
We’re pleased to hear that you’ve been happy with our payout timeframes, game selection, and overall interface. It’s great to know you’ve enjoyed playing with us and have had several successful wins. We appreciate you taking the time to share your feedback!
Don't use this casino
I have been depositing money and finally won instead of paying me you blocked my account and never responded to my email
2026年8月10日
Betwhale からの回答
We’re sorry to hear about your experience. We have reviewed the account and can confirm that the withdrawals in question were already processed and sent.
Regarding the account status and your concerns about communication, we understand how frustrating this may have been. If you still require assistance or have any questions, please contact our Customer Support team via Live Chat or email, and we’ll be happy to review the matter further.
Caution Not Worth Your Hard earned Money
If I can leave a negative star review I would. Verification to deposit none
Verification to withdraw, ID/DL, Account number, Crypto, Proof of address, bank statement… etc. then they hit you off with “it’s states that in our T&C” and after I did that I still have to wait another 3 days for approval then another 3 days to actually get paid… which I doubt now reading all these reviews. Horrible site to play on weeks to get your winnings but 1min to make a deposit. Play anywhere else but not here. If you are reading reviews about this site pay attention to the responses about the pay outs. Every response goes back to the Terms and Conditions BS. It’s upsetting that this site is allowed to stay in business.
2026年8月12日
自発的なレビュー
Betwhale からの回答
We’re sorry to hear that you’ve had a frustrating experience. We take concerns regarding verification and withdrawal processing seriously and would like to look into this further.
At the moment, we’re unable to identify the account associated with this review. We’ve requested additional information from you so that we can locate your account and review the circumstances in detail. We hope to hear from you soon so we can investigate the matter and provide appropriate assistance.
Betwhale からの回答
Thank you for sharing your feedback!
We’re glad to hear you’ve had a very good experience with BetWhale and appreciate you taking the time to leave us a review.
You stole my money
You stole my money. I made deposits and verified my account. When I attempted to withdraw you close my account and say some bs about your system detected unfair play. Complete bullshit.
2026年8月2日
Betwhale からの回答
We’re sorry to hear that you’re unhappy with the outcome and understand how frustrating this situation may feel.
After reviewing the account, our team identified concerns that required the account to be closed in accordance with our security procedures and Terms. We understand that this may be disappointing, however, for privacy and security reasons, we’re unable to discuss specific account-review details publicly.
If you have any further questions regarding the decision, we encourage you to contact our Customer Support team directly so they can assist you further.
Stay away from Betwhale!!!
Betwhale is a fraudulent site. They quickly take your money but it's impossible to get it out. I've been trying to get my money for over 2 months. I requested 2500 of my 5000 balance. They gave me $1000 without telling me they are giving me less. Then I asked for another withdrawal and got 500. Then the one after that I got 300. So I have this balance sitting there. I have called, emailed and spoken to the chat and they give the exact same generic response telling me I need to play more to be approved for bigger payouts. They say it takes 5 business days but my withdrawals that I have gotten are 2 weeks. They want you to give up so they can keep your funds. Its a form of fraud in my opinion. Then they say they have protected themselves in the t&c by saying they can determine to give smaller amounts from bigger withdrawal requests. So it's out of our control. Then they tell me to email the billing department because they are the one that determines the amount given. I don't think this "billing department" exists. I have sent so many emails and not one response. There is no human to talk to or a customer service to escalate the issue. Its just completely in their control and no hope of ever getting all our funds out. DO NOT GIVE THEM A DIME OF YOUR MONEY.
I have a pending withdrawal of 2 weeks now so we will see if I'll see any more money
Update: still no withdrawal still have $2500 they won't release
2026年8月2日
自発的なレビュー
Betwhale からの回答
We’re sorry to hear about your experience and understand your frustration regarding the timing and amounts of your withdrawals.
Withdrawal requests are subject to our applicable terms and review procedures, and in some cases a requested amount may be processed in separate transactions. We also understand your concerns regarding the processing times you experienced. Our Billing team is responsible for reviewing and processing withdrawal-related matters, while our Customer Support team can assist with communication and escalation.
We take concerns regarding outstanding withdrawals seriously and would be happy to review your case further. Please contact us through Live Chat or email with your account details so we can locate the relevant requests and ensure the matter is directed to the appropriate team.
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