Bids.com レビュー 

203
•
TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち1の評価

I RECENTLY WON A BID ON BIDS.COM, AND JUST YESTERDAY I RECEIVED AN E-MAIL THAT THE ITEMS , WHICH COST ME $95.00AUS; WERE BEING SHIPPED FROM CHINA, I BELIEVED THIS BIDS.COM WAS FROM AMERICA, IF I WANT... もっと見る

5つ星のうち2の評価

Have written to them twice in the last month with questions re billings and why a bought item suddenly became UNavailable with ZERO response when asked. Obvious increase in sizes of under one carat... もっと見る

企業が回答しました

5つ星のうち1の評価

After receiving a notification that I had won an auction and paying the invoice, I received a notice that technical difficulties voided this auction. The following day BIDS ran the footer notification... もっと見る

企業が回答しました

5つ星のうち5の評価

Chris is thinking of BIDZ NOT BIDS BECAUSE BIDS JUST OPENED AT THE END OF NOV. SO HOW CAN IT BE THAT HE IS WAITING FOR A COUPLE OF MONTHS FROM A DELIVERY FROM A COMPANY THAT HAS NOT BEEN OPEN FOR A CO... もっと見る

企業情報

  1. 協会/組織

当該企業による記述

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3.1

まあまあ

TrustScore 5段階評価の3

203件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 16%に回答しています

通常48時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.1

すべてのレビュー

(203)

過去12か月のレビュー数: 20件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

they canceled the order after i won the…

they canceled the order after i won the bid .. it seems that if you bid less than the cost price they cancel the order ..
fake bidding site .. don't waist your time.

2019年7月2日
自発的なレビュー
Bids.com ロゴ

Bids.com からの回答

Dear Customer,

First of all let to express our sincere apologies for the created inconvenience and unpleasant experience.
However we have managed to successfully solve tech issues you had faced when order got canceled.
Your order had been canceled by our system as that specific product got removed from the site earlier and due to a synchronisation delay between our management interface and site’s environment, the item shouldn’t be available when you could see it still available.

As that specific item is no longer available please check other interesting auctions featured on Bids.com Please understand that we are direct responsible for the created situation so we fully understand and stand with you on this.

For sure you have no fault in our system failure and we like to offer you a consolation discount of $25 for any of your future purchase on Bids.com - please write us to support email and refer to your canceled order number and your name to be able to receive the discount.

We would be happy for you to accept our sincere apologies together with the discount offered and remain for future with Bids.com

Your understanding is greatly appreciated.

Thank you,
Bids Support Team

5つ星のうち1の評価

Won item

Won item. Order cancelled because they could not fulfill order. Do not have postings that cannot be fulfilled.

2019年7月2日
自発的なレビュー
Bids.com ロゴ

Bids.com からの回答

Dear Riley,

First of all let to express our sincere apologies for the created inconvenience and unpleasant experience.

However we have managed to successfully solve tech issues you had faced when order got canceled.
As we have explained in the email we sent right after your order had been canceled by our system, at the time you were still able to buy the item, that specific product had been already removed from the site and due to a synchronisation delay between our manage interface and site’s environment, the item shouldn’t be available when you could see it still available.
As that specific item is no longer available please check other interesting auctions featured on Bids.com

Please understand that we are direct responsible for the created situation so we fully understand and stand with you on this.

For sure you have no fault in our system failure and we like to offer you a consolation discount of $25 for any of your future purchase on Bids.com - please write us to support email and refer to your canceled order number and your name to be able to receive the discount.

We would be happy for you to accept our sincere apologies together with the discount offered and remain for future with Bids.com

Your understanding is greatly appreciated.
Thank you,
Bids Support Team

5つ星のうち4の評価

I would give 5 stars but a small tweak…

I would give 5 stars but a small tweak is needed- Include the size of the ring in the description on bids in process. (not just on the main page) I ended up getting a ring that was larger than I thought it was because i couldn't tell what size it was once I bid on it.

2019年6月24日
自発的なレビュー
5つ星のうち3の評価

artwork

i was saddened that bids no longer had artwork for bidding

2019年6月22日
自発的なレビュー
Bids.com ロゴ

Bids.com からの回答

Dear Stuart,

Artwork is available for Buy Now and Best Offer buying format, soon will have Artwork for bidding also.
Please check other great deals we offer.

Thank you for being with us!

5つ星のうち1の評価

I paid for an order and then you sent…

I paid for an order and then you sent me an e-mail saying it was canceled but have not returned my money or the item I am not happy

2019年6月16日
自発的なレビュー
Bids.com ロゴ

Bids.com からの回答

Dear Julia,
You have been refunded in full June 13, same day your order had been canceled.
Please stop spreading untruthful information online about Bids.com.
You are Wellcome to take part of Bids.com Auctions and new - Best Offer platform.
Thank you!

5つ星のうち1の評価

Bids.com appears to be going out of business

Bids.com appears to be going out of business. I purchased a Diamond & Ruby Necklace that was not up to the quality I have become to expect over the past 3 or 4 years. I have called their customer service on the same day I received the necklace, department 4 times and left messages with not one answer or returned call. I have tried to request a RMA on line thru their web site and it will not accept my order number so I cannot request a RMA that way either. Are they going out of business? When you go to 'bids.com' you get a different company.

2019年6月2日
自発的なレビュー
Bids.com ロゴ

Bids.com からの回答

Dear Clyde,
Bids.com is live and thriving - adding new products almost everyday.
We have successfully launched our Best Offer platform on Bids.com - plenty new products.
You are Wellcome to Bids.com - take Action to Win Auction!
Thank you!

5つ星のうち5の評価

I have always been satisfied with the…

I have always been satisfied with the items I've purchased from bids.com. I have taken the jewellery in to be tested and appraised and it is all real and valued at the same or more than purchase price. Will shop the site again.

2019年5月30日
自発的なレビュー
5つ星のうち1の評価

Refuses to fulfill purchased winning bids...bad business practices!!!

Won three items at a very substantial discount (if the merchandise is authentic). I purchased all three and they unfulfilled ALL THREE orders stating the following for ALL THREE...Following was copied and pasted from the email received from Bids.com:

Bids.com
ORDER BIDS1***
Your order has been canceled
Order BIDS1*** was canceled because we did not have enough stock to fulfill your order and your payment has been refunded .

However, they did refund my accounts promptly... ONE star company for that! ZERO star company for business practices!!!

2019年3月26日
自発的なレビュー
Bids.com ロゴ

Bids.com からの回答

Thank you for leaving your feedback, it's very important to us. Items do sell very quickly, that is true.

We hope you give Bids another chance.

Thanks,
Edward

5つ星のうち5の評価

Chris is thinking of BIDZ NOT BIDS…

Chris is thinking of BIDZ NOT BIDS BECAUSE BIDS JUST OPENED AT THE END OF NOV. SO HOW CAN IT BE THAT HE IS WAITING FOR A COUPLE OF MONTHS FROM A DELIVERY FROM A COMPANY THAT HAS NOT BEEN OPEN FOR A COUPLE OF MONTHS YES SO HE IS VERY MISTAKEN GET THE FACTS CORRECT BEFORE YOU WRIGHT BAD REVIEWS ON THE WRONG COMPANY.

2019年1月9日
自発的なレビュー
5つ星のうち1の評価

like the other have been waiting months…

like the other have been waiting months and will start proceedings today with credit card company

2018年12月12日
自発的なレビュー
Bids.com ロゴ

Bids.com からの回答

Thank you for leaving your feedback, it's very important to us. We do deal with a lot suppliers and some of them are located quite far so it takes longer to get the shipment.

We hope you give Bids another chance.

Thanks,
Edward

5つ星のうち1の評価

Still waiting for items

Still waiting for items. It’s been close to two months and nothing. Although my credit card was billed almost immediately. I’m about to dispute the billing through my credit card company for goods/services not received. I will not use this site in the future.

2017年12月2日
自発的なレビュー
Bids.com ロゴ

Bids.com からの回答

Thank you for leaving your feedback, it's very important to us. We do deal with a lot suppliers and some of them are located quite far so it takes longer to get the shipment.

We hope you give Bids another chance.

Thanks,
Edward

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