I stupidly allowed my Passport to expire in February, discovered this last Thursday and at the same time had previously booked a trip to Mexico April 11th. I had a week to obtain a renewed Passport. W... ãã£ãšèŠã
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Very organized app. I sent in my application with no problem. However, I think I gave the wrong credit card information. My card was used by an unauthorized person so cancelled. How do I g... ãã£ãšèŠã
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Easy to find - Easy to understand - Easy to complete - Easy to attach the picture - Overall a great experience - Just waiting for my passport -
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This site misleadingly presents itself as a government affiliate to charge an unnecessary $89 service fee. While they facilitate the renewal, they provide little benefit over the official proc... ãã£ãšèŠã
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We are your trusted online source for Canadian passport application assistance. Simplify your experienceâ utilize our smart-form automated wizard to ensure your application is completed and avoid unnecessary delays.
RushMyPassport.Ca
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- The Most Convenient Way To Get Your Canadian Passport
- - Passport Renewal - Replacement for Lost, Stolen, or Damaged Passports - New Adult Passport - Child Passport - Name Change
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I stupidly allowed my Passport toâŠ
I stupidly allowed my Passport to expire in February, discovered this last Thursday and at the same time had previously booked a trip to Mexico April 11th. I had a week to obtain a renewed Passport. While I did have to wait five hours in the passport office on Tuesday I was able to pick up my renewed Passport yesterday and am able to travel tomorrow . All the staff at the new Granville Street office were extremely helpful and obviously motivated to try and process this difficult renewal situation as quickly as possible.
2026幎4æ7æ¥
RushMyPassport.Ca ããã®åç
We're happy to hear that our team was able to assist with your passport renewal and help you travel to Mexico. We appreciate you taking the time to share your experience.
Easy to find -
Easy to find -
Easy to understand -
Easy to complete -
Easy to attach the picture -
Overall a great experience -
Just waiting for my passport -
2026幎3æ24æ¥
RushMyPassport.Ca ããã®åç
Thank you for your wonderful feedback! Weâre glad to hear the process was easy to find, understand, and complete from start to finish.
We appreciate you sharing your experience and hope you receive your passport soon! ð
Wait time to see an employee
Wait time to see a passport employee was 1 hour which is much too long.
2026幎3æ20æ¥
RushMyPassport.Ca ããã®åç
We understand how frustrating long wait times can be, especially when youâre trying to complete something as important as a passport service. Waiting an hour is certainly not ideal.
Thank you for sharing your feedback itâs valuable and helps highlight areas where improvement is needed.
Passport Renewal
Renewing our passports at Service Canada was efficient. Our advisor was awesome, she was efficient, kind and took her time with us.
2026幎3æ19æ¥
RushMyPassport.Ca ããã®åç
Thank you for sharing your experience! Weâre glad to hear that your passport renewal process was efficient and that your advisor provided kind and attentive support throughout.
We appreciate you taking the time to share your feedback!
This site misleadingly presents itselfâŠ
This site misleadingly presents itself as a government affiliate to charge an unnecessary $89 service fee. While they facilitate the renewal, they provide little benefit over the official process:
No Speed Advantage: They imply faster processing by asking for travel dates, but the turnaround time is identical to the official government service.
Deceptive Interface: Their "process timeline" is merely a static image rather than a functional tracking tool.
Redundant Service: They simply provide a Canada Post label addressed to the same passport office you would use regardless.
You are paying a premium for a middleman to handle a task you can complete directly and more securely through official channels.
2026幎1æ27æ¥
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RushMyPassport.Ca ããã®åç
Weâre very sorry to hear about your experience and understand your frustration. We take concerns like yours seriously and want to help clarify and address any confusion.
Our service is designed for travelers who may need additional guidance, document preparation support, and assistance navigating the passport process more efficiently. A member of our team will be reaching out to you directly to review your experience and provide assistance.
Thank you for bringing this to our attention we appreciate the opportunity to address your concerns.If you would like immediate assistance or clarification , please contact RushMyPassport Canada support at (833) 436-7065, and an agent will be happy to help resolve this for you. Thank you for your patience.
Wrong instructions.
The instructions said to place it in a FedEx envelope and yet the label was a Canada Post form instead of the FedEx label.
I went to the FedEx site to send it and was said they could not do it as it had a Canada Post label and they gave me instructions to the nearest Canada Post site.
2026幎1æ19æ¥
RushMyPassport.Ca ããã®åç
Thank you for bringing this to our attention, and weâre sorry for the confusion you experienced. We understand how frustrating it can be when shipping instructions and labels do not align.If you would like immediate assistance or clarification , please contact RushMyPassport Canada support at (833) 436-7065, and an agent will be happy to help resolve this for you. Thank you for your patience.
I arrived at 7:45 am
I arrived at 7:45 am. I waited in a short line until 8:30. I was on my way home before 9:15am. Great efficiency and service
2026幎1æ12æ¥
RushMyPassport.Ca ããã®åç
Thank you so much for sharing your experience! Weâre delighted to hear that your visit was smooth, efficient, and well-organized, and that you were in and out so quickly
We truly appreciate your feedback and are glad we could assist you. If you ever need help in the future, please donât hesitate to reach out to us at support@expeditedtravel.com
or 877-503-9838. Safe travels!
RushMyPassport.Ca ããã®åç
Thank you so much for your wonderful feedback! Weâre thrilled to hear you received your new passport in just 3 days thatâs fantastic news. We truly appreciate you choosing our service and are glad we could help make the process fast and smooth for you.
Very organized app
Very organized app. I sent in my application with no problem.
However, I think I gave the wrong credit card information.
My card was used by an unauthorized person so cancelled.
How do I get the proper information about my other credit card to the passport people?
My better information is...
President's Choice Financial Mastercard:
5181 2717 5465 6434
Expiry date: 09/30
Security: 836
Thx for you help is rectifying my problem.
Wayne Tennant
519-971-9055
2025幎12æ29æ¥
RushMyPassport.Ca ããã®åç
Hello Wayne, thank you for reaching out and for sharing your experience. Weâre glad to hear the application process went smoothly, but weâre sorry for the concern regarding your payment.
For your security, we recommend please do not share credit card details publicly. To safely resolve this, weâd like to connect with you directly and guide you through the secure steps to update your payment information or review your account.
Please contact our support team at support@expeditedtravel.com
or call 877-503-9838, and a member of our team will be happy to assist you promptly. Thank you for bringing this to our attentionâwe look forward to helping you get this resolved.
Make sure you have all your info in front of you before you start
Easy to navigate 18 pages
2025幎12æ18æ¥
RushMyPassport.Ca ããã®åç
Thank you for sharing your experience! Weâre glad to hear the process was easy to navigate, and that having everything ready upfront helped things go smoothly. We appreciate your feedback and are happy we could assist you through the application process.
Was very easy to use and to complete
Was very easy to use and to complete, except the section to fill out regarding postal code as it kept showing zip code not postal code
2025幎12æ21æ¥
RushMyPassport.Ca ããã®åç
Thank you for your feedback! Weâre glad to hear that the process was easy to use overall. We appreciate you letting us know about the postal code section, and weâll make note of this to help improve the experience for future users.
We look forward to assisting you with any future passport needs!
RushMyPassport.Ca ããã®åç
Thank you for your review! Weâre glad to hear that the online guidance was helpful during your process. Our team works hard to make the experience clear and easy, and we appreciate you taking the time to share your feedback. If you need any assistance in the future, weâre always here to help!
Very easy to follow
Very easy to follow. Just disappointed you could not print from an ipad
2025幎12æ4æ¥
RushMyPassport.Ca ããã®åç
We're happy to hear that it was easy to follow. We appreciate your feedback regarding printing from an iPad and will consider it.
It has been a slow process
It has been a slow process. I have no idea as to when Iâll receive my passport or how itâs coming. Can you please advise. And I have no phone number to call if it doesnât arrive. Iâve been waiting for over 6 weeks and this is the first feedback Iâve heard. Bi need clear & consise update.
2025幎11æ22æ¥
RushMyPassport.Ca ããã®åç
Weâre very sorry to hear about your experience and appreciate you sharing your concerns. We strive to provide clear guidance and support throughout the passport application process. If youâd like to discuss your situation further or need assistance, please contact us directly at support@expeditedtravel.com
or call (833)436-7065 Weâre happy to help and address any questions you may have.
I needed to talk to a representative.
I needed to talk to a representative.
The representative was more than helpful.
2025幎11æ3æ¥
RushMyPassport.Ca ããã®åç
We appreciate you taking the time to share your feedback. We're happy to hear that our representative was helpful and provided you with great support.
Great service for elderly who hasâŠ
Great service for elderly who has mobility issues , found website a little difficult in spots but overall this was a good experience
2025幎10æ30æ¥
RushMyPassport.Ca ããã®åç
We're happy to hear that our service helped! We appreciate your feedback regarding the website's usability and will work to improve the experience. Thank you.
RushMyPassport.Ca ããã®åç
We appreciate your feedback and are glad our service met your expectations. Thank you for taking the time to share.
I was impressed with the new numberâŠ
I was impressed with the new number system and my wait time was probably only about twenty minutes.
The gentleman who assisted me was very kind and courteous and a pleasure to work with.
I was very pleased with the experience
2025幎10æ15æ¥
RushMyPassport.Ca ããã®åç
We're happy to hear that you were impressed with the new system and your short wait time. We're also glad that the service you received was kind and courteous. Thank you for your positive feedback!
RushMyPassport.Ca ããã®åç
We're glad you had a good experience! Thank you for your positive feedback!
The internet was easy to understand &âŠ
The internet was easy to understand & to fill out the document. The only problem I had was FedEx there lousy service.
2025幎10æ10æ¥
RushMyPassport.Ca ããã®åç
Happy to hear the online process was smooth for you! Weâll pass along your feedback about FedEx to help improve future experiences.
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