Would NOT advice! You get a folder that says the bus goes every 30 minutes, later we got told, no it is every 1 hour and when you try to get on it, it is full, so you have to wait another hour. Which... もっと見る
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レビュアーのコメントを見てみましょう
Ihre asiatischen Fahrer sind eine absolute Katastrophe!!! Zahlende Touristen derartig unfreundlich und abgenervt zu behandeln, war einfach schrecklich und konnte einem die gute Stimmung schon kaputtm... もっと見る
Enjoyed the 2-days of touring NYC. Sitting up top is the best. Some guides were better than others. The Sunday afternoon around 4:30pm traffic was not moving, the bus was packed and sat below. Air... もっと見る
Positive: application that shows location of busses. Negative: in summer on upper level you burn in sun and lower level you cook in heat and don't see anything due to windows that do not open and... もっと見る
企業情報
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Discover one of the most iconic cities in the world with our incredible Big Bus Tour of New York City. See all of the famous New York attractions, from the Empire State Building to the Statue of Liberty, in the comfort of one of our open-top buses. Don't miss the highlights of our hop-on, hop-off Day Tour. We have 3 great routes spanning the best neighborhoods, including Downtown, Uptown and Brooklyn. Our spectacular Night Tour lets you experience the city that never sleeps, showcasing the beautiful illuminations of Times Square, 5th Avenue and the Manhattan skyline. We have a variety of great tickets and packages to choose from, so you can make the most of your trip to the Big Apple. Our Big Adventure Pass gives you the choice of 2 or 3-day bus passes, with free admission to your choice of top New York attractions included, such as Madame Tussauds and the Statue of Liberty.
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Arrogant staff at 42nd St. Office. Not worth the hassle, beware.
Extremely arrogant, ignorant and EXTREMELY unhelpful staff at their 42nd St, Office. Can't believe, I had to 'force' them to help me as I had purchased a New York Pass (Another one to avoid) to be used on my mobile for that day. The e-mail was NEVER received, yet I have a purchase reference, the instructions stated I could go to Big Bus to retrieve the pass AND to get the Big Bus access. Well, if I did, wow I was told to wait up to 2 HOURS for the e-mail ???? I only had the ONE day and had bought the ticket for instant MOBILE access. Anyway, to cut a VERY frustrating and VERY long story short, he gave me the required access code for the app and off I went, only to find out I HAD to come back again to have the SAME person print out the bus tickets for me. What a clown and COMPLETELY unhelpful person. I hope he enjoyed his day DUPING customers. NEVER AGAIN. Stay way, they will play games with you.

Big Bus Tours New York からの回答
Nice Guides.
Would have to think twice about using again
Would have to think twice before taking My son doesn’t like to sit on top and no air conditioning on bottom. Terrible!! One trip bus broke down! Had to wait for another! Tour people were nice but not worth the aggravation of no ac
2 day ticket
Just back from 5 days in New York. Bought the 2 day pass that included the liberty cruise and night tour. Can honestly say I was the best thing I did. So easy to jump on and off. Saw everything and never waited for more than 5 minutes for a bus. The night tour was amazing. Bought the tickets in UK before we went so cheaper. Just showed them on the first bus and they swapped it for the real tickets. No hassle at all. Liberty cruise was stunning. Staff fantastic.
Great experience knowledge guides .
We loved the experience
We loved the experience! I took my granddaughter for her 13th birthday. And brought her mom along also. We loved the Big Bus and had so much fun. We got to see so much of New York that we would not have if we hadn't ridden the bus. Everyone should experience New York this way!
Great trip
The buses were clean, frequent at pick ups and the guides were fun and knowledgeable.
we weren't happy that all of the buses…
we weren't happy that all of the buses didn't make all of the stops and there were times we had to wait a long time for a pick up.
Best way to get around New York
Best way to get around New York , the tour guides were helpful
We also did night tour it was excellent the guide was great made New York a great holiday.
Excellent..Big bus tours
Excellent. Saw most of the attractions if not all using big bus tours. Great value for money already recommended to friends.
It appeared a few of the employees gave…
It appeared a few of the employees gave out misinformatiom about madam toussant wax museum tour I was told I could attend for free only to be turned around feeling embarssed
Some of the employees did not know times of statue of liberty sailing employees also in told us that we could walk from lower manhattan to the circle line tour. We were informed it was a 10 minute walk away, an to just to follow the water along West Street
Overall all worker were friendly
Downtown tour was farrr better than…
Downtown tour was farrr better than uptown tour. Took a ride on 21/05/19 morning for downtown. Loadsss of sights to see on this tour and handy tips given by guide. Best to do a bus tour on your first or second day of your trip so you get a feel of the area and where you could potentially visit etc. Shout out to Chinaza Okeke who works at the stops, really guided and welcomed us on. Another shout out to John Harkins who did the commentary for the tour. Very informative, great sense of humour and truly loved his job from my perspective, left a tip too !!!!. Could make it a bit simpler in collecting tickets for New york Pass users, having everything in one location.
On the other hand Uptown tour is very boring, not much to see and not as exciting as downtown in my opinion.
Very difficult process trying to get on…
Very difficult process trying to get on the bus. We were waiting at a stop for 45 minutes, no bus. Called and was told to go down the street to a different bus. Went. Tried to get on a bus. There was no one there to scan our purchased tickets. Had to get off the bus and go to another location to get the actual printed ticket. All in all we wasted at least 2 hours. Very frustrating. Once you're on the bus, its a nice experience. But good luck getting on.
A great way to explore the city and…
A great way to explore the city and jump on and off for the attractions. Our group thoroughly enjoyed the commentary given by the tour guides( especially SHERWOOD- his knowledge, professional and attentive approach, humour, clear voice was amazing- make sure you jump on to his bus!!) Thank you so much Sherwood ! .
Also, must say these drivers are skilled at route planning and adapting to road closures, vehicle handling and smooth use of the controls. Definitely recommended Big Bus.
We had an excellent time on your hop on…
We had an excellent time on your hop on bus. Our tour guide was hilarious, knowledgeable
and helpful. It really made our trip to NYC spectacular!
Buses overcrowded
Buses overcrowded. Ok if you want to sit inside downstairs and see nothing. Often queuing for long periods whilst buses come and go.
Audio system inadequate and failed. Bus terminated on its route and kicked off roadside at bus stop to wait another bus.
Expensive price for poor service.

Big Bus Tours New York からの回答
It’s ok
If you don’t want to walk, it’s ok. The Brooklyn route and the night tour are kind of disappointed. Except for the bridge there’s nothing else to see. The red route is ok.
We had experiences where a bus was…not available.
We had experiences where a bus was scheduled for a stop and a representative was also there but no bus showed up in an hour. The two people waiting with us said the same thing happened yesterday and they finally took a cab. That day they again had to take a cab. The representative did not have a phone was confused too.
On a second occasion we were trying to get on the blue route and three different busses told us the bus behind or the next bus was blue route. Finally as blue bus came after 30 minutes.
Mi experiencia ha correspondido con…
Mi experiencia ha correspondido con nota a lo que esperaba y había contratado.
Magnifica relación calidad precio
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