I placed my order online and received a message that there was a problem and to contact the customer service number. I've tried three times with no response to the voicemails I've left. They've charge... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Even though the website gives “is this a scam?” vibes, I ordered my now beloved single speed Gravity bike and hoped for the best. Bike shipped within 48 hours, received my tracking number via email, e... もっと見る
I've been a customer of Bikes direct since 2017 (I have 3 bikes from them)and cannot recommend them enough. Despite the website being straight outta 1999, their bikes are the best value for your dol... もっと見る
I have purchased and enjoyed 4 bikes from bikes direct. I recently purchased one that did not fit me and I was able to return it. My tip is to carefully inspect and partially assemble your new bike... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Save up to 60% Off New bicycles on the internet for well over ten years. Longer than many bike shops near you We believe in bringing you the best deals possible
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
3rd bike was not a charm
This was the third bike I purchased from bikes direct and unlike the other purchases this bike was poorly assembled and in mediocre condition at best. The assembly appears hurried and mistakes are taking months to sort out. I had been very pleased with all the bikes I purchased on the website in the last few years, including a beach cruiser and a nice road bike. I was even recommending the site to all my friends. I'm being much more cautious now. I was happy with the quick response from the service help that emailed me back quickly but didn't really offer a ton of help.
Tire issues
I had the bike less than 2 months and have already had to replace the tires. The tires started cracking after the first ride.
The bike I ordered was a value bike
The bike I ordered was a value bike. The components work well enough when not stressed i.e. shifting under strain. The bike was equipped with Sram’s base model drivetrain (1by 11) and Shimano hydraulic brakes. Frame is double butted Reynolds strong kinda heavy. No pedals which is standard but an upgrade could be offered making the purchase stand out over other competitors. 1by12 would have been a better offering. I do Like the mixed components in this case. Price considerations with the drivetrain offered; could be better. I only know that now after putting a couple hundred miles on the bike. Hope this review helps.
Outstanding bike and price
Outstanding bike and price. But I was not given a tracking number, the shipment took me by surprise
Great bang for the buck
Great bang for the buck. I now have five Motobecanes from BD and they have all been awesome purchases. Two mountain bikes (HT and FS), one fat bike, a road bike and a gravel bike. I'm very happy with all of them!
Scratches and very bad adjustments
The bike had some cosmetic scratches for which I got a 10$ refund as a aolution and than I explained the support an issue with the derailleur adjustment sticker being misleading and the fact that the bike is totally unadjusted at delivery and they sent some videos but not really addressed my question.
I think overall the bikes are a good deal but I think a better attention to the quality of the adjustment would provide a better customer experience.
Great bike
Great bike! It fits me. Is well built and fast. This will be the third bike I've bought from bike direct.com. When time comes to buy another bike it will be from you
Consistently excellent value
This is my 3rd set of wheels from Bikes Direct. I have also purchased 5 bicycles from them. I am always impressed by the outstanding values they offer on high-quality bikes and name-brand components.
Fantastic experience
Fantastic experience! Quick delivery. Everything went as advertised. Could not be happier with the bike! I feel like i had an absolute steal. I paid $1100 for a full carbon road bike that would have run me $5000 anywhere else
Full titanium bike, electric shift under $4000
Everything worked out great, order the bike it arrived when they said it would. Very easy to assemble out of the box. Great price on my bike.
Easy affordable and quality
Easy affordable and quality. Third bike from this company. Highly recommend.
I got just what I ordered
I got just what I ordered. Seamless ordering and delivery. Bike is really good.
It was awesome
It was awesome, shipping beat the heck out of my bike but for most part in great shape!
Hello,order received in a timely manner…
Hello,order received in a timely manner and in excellent condition. Very happy with the HT-300 Mountain Bike.
good price
good price, prompt shipping received when told bike would arrive, bike as described on website
29er fat bike rims fit perfectly
29er fat bike rims fit perfectly, they where true and not damaged.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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