BimmerTech FZE レビュー 

265
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I received the product on time, the provided instructions were very helpful for DIY installation. So far the product has performed exactly as I had hoped. Overall, excellent.

企業が回答しました

5つ星のうち5の評価

My X5 2013 got updated to 2022 new map-Perfect Map. Took less that One Hour. Just Plug-&-Leave USB & motor running & watch on Navigation Map-Screen downloading progress. The only one reminder:... もっと見る

5つ星のうち5の評価

The service here has been amazing! Just wanted to give a shout out to Bimmertech, Dylan and Jose for going above and beyond to help me with all my custom needs! Your service has been superior! Cheers�... もっと見る

企業が回答しました

5つ星のうち5の評価

I was really impressed by BimmerTech all around. Their web site was easy to navigate. I used the chat function and was quickly emailed by Jose who was awesome getting my order processed. I opted to... もっと見る

企業が回答しました

企業情報

  1. 自動車部品メーカー
  2. ・
  3. カー アクセサリー店
  4. 自動車備品・アクセサリー専門店

当該企業による記述

Premium audio upgrades, retrofits, and technology solutions for BMW, MINI, and Tesla. BimmerTech specializes in OEM-style integrations designed to enhance sound quality and driving comfort while preserving the factory look of your vehicle. Our Alpha One audio systems deliver powerful, immersive sound engineered specifically for BMW and MINI models. We also offer wireless Apple CarPlay & Android Auto, cameras, coding, and multimedia upgrades, all seamlessly integrated with your vehicle’s original interior and iDrive system. Shop online or visit our Orlando showroom.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

265件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.5

すべてのレビュー

(265)

過去12か月のレビュー数: 15件

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5つ星のうち5の評価

BMW 2022 map update

I purchased the 2022 map upgrade for the factory GPS. The shipping was fast. The directions were crystal clear. The update was smooth and easy. Very happy with the product and service. Great work BimmerTech! Keep it up.

2022年3月11日
自発的なレビュー
BimmerTech FZE ロゴ

BimmerTech FZE からの回答

We’ll try to :) Enjoy your maps!

5つ星のうち5の評価

Great product, and better service.

the Bimmertech Prime MMi adds Android Auto for me, and it's great. Using Google maps is fantastic, and always up to date, or pushing out new features. On the Bimmertech side, I've had the pleasure of talking to tech support regarding an echo problem during calls and was promptly emailed the suggested settings to correct it. I asked about the latest firmware and was replied back soon as well. They are very helpful and prompt. The MMI Prime definitely beats having a phone attached to the vent. lol. Check them out. The website lists installers in your area. The install went quick.

2022年3月1日
自発的なレビュー
BimmerTech FZE ロゴ

BimmerTech FZE からの回答

Always glad to hear that :) Enjoy your Android Auto!

5つ星のうち1の評価

I ordered an NBT EVO IF6 retrofit and…

I ordered an NBT EVO IF6 retrofit and had (Still having) quite the experience. The ordering process was simple, and the unit was shipped quickly. After that, all the problems started. First, all three major components including, the screen, Head Unit, and PnP Harness, all came with issues. The screen came dead on arrival. The Harness came with damaged pins and was incorrectly wired by the Bimmer-tech team. Finally, the head unit came with a broken port that is still affecting my radio.

The screen was replaced after about a month of wasting my time. The PnP Harness took roughly 2 months to consistently talk with customer support to get replaced. The head unit has not been addressed and the radio is still having issues. After making the changes they requested, the radio has more issues. 5 months out and still trying to get some kind of refund to compensate for this.

Customer support is now being unresponsive to me unless I hound them. They sent me a defective item and aren't willing to fix it. My biggest regret is doing business with this company. For all the good I heard about them, it sucks to be one of the few that had a horrible experience. This might not be your experience, but the risk is there for you when buying from bimmer-tech.

2022年2月14日
自発的なレビュー
5つ星のうち5の評価

Front Camera for BMW M4

Front Camera for BMW M4

The product and service are outstanding. I had the front camera installed love it! The camera switch is connected to my IDrive and is easy to use. The camera has a clear, wide picture and integrates perfectly with my screen. The front view camera is a savior against hitting cement parking blocks and other objects that would otherwise damage my BMW's front end. It’s exactly what I was looking for and works better than expected. Thank you!

2022年2月8日
自発的なレビュー
5つ星のうち5の評価

I received the map update for my 2014 X1

I received the map update for my 2014 X1. The specification and ordering was easy and the fully loaded USB showed up quickly. Installation instructions were easy to follow and the install was faster than I thought. I've been running it for a few months now and it's been a great upgrade. No glitches and so far all the roads, even the newest ones in my area, are listed. Good service, price and product.....plus I did it myself and in my own garage.

2022年2月1日
自発的なレビュー
5つ星のうち1の評価

BUYER BEWARE

I purchased the Rearveiw and Frontveiw cameras with the MMI Prime unit for $1300. Never did get it to work.
Tech support is very friendly once you get ahold of them. It is just that they absolutely insisted it was an installation problem.
I pulled the car apart 6 to 10 times to take pictures and send them. Their responses sometimes seemed like they were not following my past messages. The messages were email and my replies and responses were there on my computer and easy to go back and reveiw.
They finally wrote me off and quit responding to me. My problem was intermittent so they said I must have wired it incorrectly but it is very simple plug and play.
The Front camera plug did not work. They never offered to replace so I hard wired bypassing the bad plug and it worked. But the real problem was the MMI control unit. Both cameras worked but not when I put the car in reverse. When I needed it to work.
So if it works when you get it great. Beware they will not honor any warranty if it does not. I gave up sold the car. Scratched the interior broke an interior piece because I had to pull it apart so many times.
Do not get warm and fuzzy that they respond to bad reviews. The question is did they resolve the problem. I learned the hard way and am trying to help someone else not to make the same misstake. So at your own risk you have been warned.

Response to Bimmertech
There was no damage to the wiring or the unit when I originally installed. The damage happened due to the multiple times they asked me to take pictures of the install. As well as to me insisting on sending it in.
40% Restocking fee minus any damage. I paid $1300 for this and expected better customer service.
Maybe offering to replace the system free of charge. Or at least pay for shipping. Then there is the part you shipped that I never received and no one their would answer my emails.
I sold the car for other reasons but this experience took a lot of the fun out of it.
I STAND BY MY REVIEW!!
Take my word or theirs again
You Have Been Warned

2022年1月9日
自発的なレビュー
BimmerTech FZE ロゴ

BimmerTech FZE からの回答

Dear Jacee, it’s so unfortunate you had to sell your car due to damages, however from what we can see from the conversation you had with our support team, as well as from the pictures of the MMI, the harness and aux cord were damaged during the installation. We offered to test the module in our Orlando office to come up with the repair/replacement solution that would suit you best. Once we were positive the camera issues derive from the broken connections, we gave you a few options to handle this situation:

1) a purchase of another harness and an aux cord
2) giving away the product for a refund (minus the restocking fee)
3) fixing the connections on your own once we send the MMI back from the testing

You chose the third option and decided to take on the reparation responsibility at your own risk. We’re sorry to hear you have undergone further problems, but we do feel we did everything we could on our side to help you out.

5つ星のうち5の評価

The product and service are…

The product and service are outstanding. Whenever i had an issue or question...they where quick to respond and provide guidance and solutions.

2021年12月14日
自発的なレビュー
BimmerTech FZE ロゴ

BimmerTech FZE からの回答

We always hope to do our best and it’s very rewarding to hear you feel that as well :) Thank you for the feedback!

5つ星のうち5の評価

map update

I recently ordered the map update for by 2016 X5. The website was easy to use and the price was cheaper than OEM. Installation was also very straightforward. Highly recommend

2021年11月23日
自発的なレビュー
5つ星のうち5の評価

Map upgrade for my X6

When I ordered a map upgrade for my x6, I didn’t think it would get here so quickly. Along with email updates as to the progress of when it would arrive. I was pleasantly surprised to find out how easy it was to install and took no time at all. Plugged it in, hit upgrade and walked away while it did its thing. Works perfectly! Love when I find a company like this. Good job guys.

2021年11月20日
自発的なレビュー
5つ星のうち5の評価

The support is fantastic

I purchased all but the subs (will in the future). First the amp the followed up with the mids/tweeters. The post installation support was amazing. Maciej Stalmach, helped me with a tune for the amp once everything was installed with about 8-10 different tune iterations until we landed on an amp tune for me. Just awesome.

2021年10月25日
自発的なレビュー
5つ星のうち5の評価

Awesome Upgrade!!!

The product and service is outstanding.
I was very reluctant to spend $1,600 but I'm glad I did.
I still can't believe how superior the Alpha One Speakers are over the stock Harmon Kardon speakers.
I purchased all (16x) speakers and it sounds like a concert in the car.
Much more crisp and clear sounds at all volumes.

2021年10月7日
自発的なレビュー
BimmerTech FZE ロゴ

BimmerTech FZE からの回答

Great to hear you experience such a difference! Enjoy your new sound and stay safe, BimmerTech team.

5つ星のうち5の評価

Perfect replacement key fob.

We recently bought a used BMW with only one key fob. The one from BimmerTech is identical to the OE fob. It works perfectly and took only seconds to program.

2021年10月5日
自発的なレビュー
BimmerTech FZE ロゴ

BimmerTech FZE からの回答

As OEM key fobs do :) Glad everything went smoothly! Stay safe, BimmerTech team.

5つ星のうち5の評価

I recently purchased the Satellite…

I recently purchased the Satellite Radio upgrade for my 2014 BMW. The dealership wanted over $700 to upgrade my radio and then I found BimmerTech. I could not believe the saving and upgrades available for a fraction of the price. I am not a very tech savvy person but this upgrade was easy to understand, very easy to upgrade and maybe took 10 minutes total once I connected with the technician from BimmerTech. I would recommend 1000% using them for your BMW upgrades.

2021年9月24日
自発的なレビュー
BimmerTech FZE ロゴ

BimmerTech FZE からの回答

Thank you for the high rate Damon :D We’re glad we’ve made this easier and cheaper for you. Enjoy your radio and stay safe, BimmerTech team.

5つ星のうち5の評価

First time Buyer with many more to come

This is the first time I've purchased from BimmerTech and I can say it was fantastic. I ordered the CarPlay activation and WiFi cable and had no problems. The instructions were great and the process very easy. I will be purchasing from BimmerTech again soon!

2021年9月21日
自発的なレビュー
BimmerTech FZE ロゴ

BimmerTech FZE からの回答

Awesome! Glad the CarPlay install worked out well for you. If you’re interested in shopping again soon, we advise doing it in November ;)

5つ星のうち4の評価

Great Customer Service

I ordered a front-facing camera and did not know it was not compatible with my Andriod unit Unit. Contacted Bimmer-Tech and explain the retrofit front camera was not compatible and can I return it for a refund. The Technical Support Adrianna Kindziuk assisted me in getting back my refund 20% less restocking fee. This is what I call great quality service and will use them again.

2021年9月17日
自発的なレビュー
BimmerTech FZE ロゴ

BimmerTech FZE からの回答

Always happy to hear our team mates deliver the best support :) Thank you! Stay safe, BimmerTech team.

5つ星のうち5の評価

I ordered the map upgrade for my 2011…

I ordered the map upgrade for my 2011 E93 from BimmerTech. The instructions were clear and the update proceeded without a hitch. It's nice to have an updated GPS in my 10 year old BMW.
Thanks!

2021年8月19日
自発的なレビュー
BimmerTech FZE ロゴ

BimmerTech FZE からの回答

This company was created with cars like yours in mind :) Great to hear you’re happy with your update! Stay safe, BimmerTech team.

5つ星のうち5の評価

Great Service

Great communication and Service. We have a tecnical issue that ws resolved quickly.

2021年8月16日
自発的なレビュー
BimmerTech FZE ロゴ

BimmerTech FZE からの回答

Good to hear that Kenneth! Thanks :)

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