I ordered some bits and parts for my Warhammer setup from Bits Monster, and I’m really impressed. The prices are very reasonable, and it’s perfect for getting those specific items without needing to b... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Order was dispatched right the next day and the product arrived safe here in Spain in 15 natural days. That is a bit more than I expected but within normal parameters I guess. So definitly Bitsmo... もっと見る
企業が回答しました
My parts came so fast after placing my order. For bits and parts prices seem totally reasonable, quick delivery was excellent. GW were annoying me because I already have bits and pieces for the Combat... もっと見る
I’ve used Bitsmonster multiple times, pieces have always been as in great condition and have arrived as expected. When there’s something I’m after they haven’t got in stock they’ve been super helpful... もっと見る
企業情報
当該企業による記述
The highest rated discount Warhammer outlet & bits shop in the UK and Ireland. We offer a curated selection of 40k bits and kits at sensible prices with fast shipping in awesome crush-proof, recycled packaging. We also offer a growing range of discounted Horus Heresy kits. Most orders dispatch same or next day depending on time of ordering!
連絡先
153 Connsbrook Avenue, BT4 1JX, Belfast, 英国
- 07595507770
- bobby@bitsmonster.com
- bitsmonster.com
4.3
優良
177件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and fast customer service
Friendly customer service, great prices and very fast delivery!
2023年6月24日
Excellent service
2023年5月30日
Fair prices and arrived swiftly
Great packaging and came pretty swiftly considering you were in the process of a house move!
Thanks.
2023年6月4日
Awesome customer service !!!
The staff at Bits Monster are top genuine people, I message them about some stock and an postage issue that was on my end and they went and got me sorted, I definitely will be buying from them again soon!!
2023年5月19日
I ordered a few Hours Heresy and 40k…
I ordered a few Hours Heresy and 40k bits from Bit Monster and was very impressed with the experience. They've got a great selection especially when you want something specific and don't want to spend an arm and a leg on a full box of sprues.
2023年4月29日
Very Shady, Terrible customer service.
Package never arrived after three weeks. No tracking was provided, seller took several days to respond to my first email and just flat out ignored my followup inquiries. At least paypal gave me a refund. In hindsight was not worth saving the $3 versus a more reputable seller.
2023年4月3日
Bits Monster からの回答
Hi Vincent,
Sorry to hear in this instance we didn't meet your expectations, your order was cancelled due to an issue with the shipping rate applied to your order. Somehow you were allowed to check out with a £22 basket total and free shipping to the US rather than the £9.50 the website should have applied.
We issued you with a full refund once we had established what had gone wrong with the order.
Our usual response times were hindered somewhat because the name you use for email is different to the one you used on the order, which prevented us from finding the order initially.
Nevertheless we take your comments on board and have implemented a policy to prevent this issue from recurring.
Quick replies and delivery
Quick replies and delivery. Was looking for a specific part, just by chance you guys had it. Quick delivery and good service
2023年3月31日
自発的なレビュー
Bits Monster からの回答
Thanks for your review Benji!
I was glad to find a place that sold…
I was glad to find a place that sold cheap Games workshop miniatures, The packaged arrived on time my only issue was I was not able to track my package to see when it would arrive. Apart from that it was a good experience.
2023年4月21日
Bits Monster からの回答
Hi Draco, we are working to integrate tracking details automatically, we do generate them, but at the minute we have to manually input the tracking info for international orders and with the sheer volume of orders we ship we do miss some, but soon we will have a self - service tracking portal where all customers can track their orders, regardless of locality. Thanks for the feedback!
Excellent service
Ordered several times from them and have always had a great experience. Excellent service, top prices and my orders have always shipped really quickly.
2023年1月4日
自発的なレビュー
Bits Monster からの回答
Always glad to see your name pop up in the orders list Jack!
Absolute brilliant company extremely…
Absolute brilliant company extremely fast delivery and brilliant value for money
2023年1月1日
自発的なレビュー
Bits Monster からの回答
Thank you Joseph!
WH40K
This is the perfect place to buy WH40K models/bits,
customer service is perfect always willing to help.
its hard to find are say anything bad about this company, great deals nearly every week. so what can i say except thank you.
2023年3月11日
Bits Monster からの回答
Thanks David, always glad to help!
Well priced
Well priced, came on time, good condition.
EDIT (to respond): By having more available stock. ;)
2023年3月20日
Bits Monster からの回答
Glad to hear it Roy! Anything we can do to get that elusive fifth star?
Excelent price and service
Order was dispatched right the next day and the product arrived safe here in Spain in 15 natural days. That is a bit more than I expected but within normal parameters I guess. So definitly Bitsmonster deserve 5 stars rating. Excelent price and service.
Sadly I was charged with taxes at delivery although I belive I shouldn´t. The package was clearly consigned with the CN 22 form saying North Ireland should be treated as EU customs area. Just opened a reclamation with Spanish Mail. Let´s see...
Despite of that your work is impecable. Not your fault at all but if I will buy again or not it will depend on that reclamation. Sad consecuences of Brexit and bad burocracy.
2023年3月7日
Bits Monster からの回答
Thank you for your review, unfortunately not all customs officials are aware of the unique status of Northern Ireland, but issues like this are very rare. Our EU economic operators number is on the CN22, it begins XI. You can ask customs to verify our operator number at https://ec.europa.eu/taxation_customs/dds2/eos/eori_validation.jsp?Lang=en
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