I love that I can go in and change my reorder at any time if I still have product to use. I can also see my account at any time to check what my orders have been in the past. Also the website... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve been adding BlackGold Elixir mushroom powder to my coffee for over 4 years now, and I genuinely can’t imagine my mornings without it. Not only does it give my coffee a smoother, richer taste, bu... もっと見る
企業が回答しました
This product is , for me, amazing. Stir into morning coffee & love the taste. Missed very much while on holiday ( should have taken the gummies) because I noticed the difference when started again .... もっと見る
企業が回答しました
I like the product. I can't be specific about the benefits but since taking them, my motivation and focus has improved.
企業が回答しました
企業情報
当該企業による記述
Blackgold was created to share the amazing health benefits of these special mushrooms with the world in a way that's as easy as having your morning cup of coffee, but with better benefits to help you feel great every day.
連絡先
Unit 3 76 Westpoint Drive Hobsonville, 0618, Auckland, ニュージーランド
- help@blackgoldelixir.com
- blackgoldelixir.com
4.6
優良
662件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love BlackGold Elixir & the Murano Glass
I love that I can go in and change my reorder at any time if I still have product to use.
I can also see my account at any time to check
what my orders have been in the past.
Also the website is great for showing each
product and its benefits and any special offers.
I enjoy the mushroom elixir in my morning and afternoon coffee as it stops any heated feelings and caffeine cravings. I have not noticed any actual
mushroom taste. I also enjoy using the murano glass
containers, they keep the BlackGold mushroom elixir nice and dry, so also use them for my cocao and sugar. As Christmas gifts with the Mushroom Elixir, they were a great hit. Thank you BlackGold
2026年4月13日
I have chronic fatigue and fibromyalgia…
I have chronic fatigue and fibromyalgia since taking the mushroom powder i feel more awake alert and able to continue on with my day so much easier i find i have more energy.
2026年4月13日
BlackGold Elixir からの回答
Thank you so much, Nic! 💛
We’re really glad to hear you’re enjoying the taste and had a great experience with our team. Your support means a lot to us, we truly appreciate you being part of the Blackgold community!
I like the product
I like the product. I can't be specific about the benefits but since taking them, my motivation and focus has improved.
2026年4月13日
BlackGold Elixir からの回答
Hi!
Thank you so much for your feedback! We’re really glad to hear you’re enjoying the product and noticing improvements in your motivation and focus 💛
Everyone’s experience can be a little different, so we truly appreciate you sharing yours. Thanks again for being part of the Blackgold community!
Four years on? Can't do mornings with out it
I’ve been adding BlackGold Elixir mushroom powder to my coffee for over 4 years now, and I genuinely can’t imagine my mornings without it. Not only does it give my coffee a smoother, richer taste, but it also feels like a simple way to support my overall wellbeing every day.
It’s become one of those small habits that makes a big difference in how I feel. On top of that, their customer service is consistently amazing—friendly, responsive, and reliable, which makes the whole experience even better. Highly recommend if you’re looking to elevate your daily coffee and add a little extra goodness to your routine.
2026年3月25日
BlackGold Elixir からの回答
Hi Danny,
Wow! four years with us! That truly means a lot, thank you so much for your continued support 🙌
We’re thrilled to hear that BlackGold Elixir has become such an essential part of your morning routine. There’s nothing better than knowing it’s helping enhance both your coffee and your overall wellbeing in a simple, enjoyable way.
And your kind words about our customer service really mean a lot to the team, we always strive to provide the best experience possible, so it’s amazing to hear that it’s making a difference!
Thanks again for taking the time to share your experience and for being part of the BlackGold family 😊
love the Mushroom…
My husband and I love the Mushroom Elixir, we're taking it every morning with our organic coffee. It does make a difference to our energy level and it is very yummy too.
The team at Black Gold Elixir are awesome.
2026年3月16日
BlackGold Elixir からの回答
Thank you so much for your wonderful 5-star review, Gabriela! 🤩
We’re absolutely thrilled to hear that you and your husband are loving the Mushroom Elixir as part of your morning routine, especially with your organic coffee, that sounds like the perfect start to the day! ☕✨
It means a lot to us to know that you’re both feeling the difference in your energy levels and enjoying the taste as well. Your kind words about our team truly made our day, thank you for your support!
Fungi-tastically yours,
The Black Gold Elixir Team
This product is TheBest
This product is , for me, amazing. Stir into morning coffee & love the taste.
Missed very much while on holiday ( should have taken the gummies) because I noticed the difference when started again . Always punctual with order & easy to put on hold if necessary . A 2 yr user . THANKU Blackgold
2026年2月5日
BlackGold Elixir からの回答
Hi Judi,
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying the Mushroom Elixir and that it makes such a difference in your routine. 😊
We really appreciate your loyalty over the past 2 years and are so glad our subscription system makes it easy for you to manage your orders. Your kind words truly mean a lot to the team!
Very good product, and its 100% natural too!
This product is great, it quickly turns an average morning into a good one with an all round boost in mood, energy and general well being.
2026年3月10日
Mushroom elixir keeps me bright and alert.
Communication was great , prompt, to the point, good explanations. Very helpful.
2026年2月18日
BlackGold Elixir からの回答
Hi Theresa,
Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that the Mushroom Elixir is keeping you bright and alert, that’s exactly what we love to hear ✨
We also truly appreciate your kind words about our communication and support. Providing clear, prompt, and helpful service is very important to us, so it means a lot to know you had a great experience.
Thanks again for your support, Theresa, we’re so grateful to have you as part of the Blackgold family!
The company is fantastic
The company is fantastic, excellent communication and any awesome product.
2026年2月9日
BlackGold Elixir からの回答
Hi Michelle! 😁
Thank you so much for the kind words! We’re thrilled to hear you’re enjoying the products and appreciate the support. It really makes our day! 🍄💛
Great product and service
Great product, really helps in the morning. Much better than coffee.
I accidentally had two orders going at once, I emailed and the problem was fixed in 2 days. Great customer service. 👍👍
2026年2月3日
BlackGold Elixir からの回答
Thanks so much for the awesome review, Simon! 😄 We’re so glad your mornings are feeling better (coffee’s got competition now ☕😉). Happy we could sort out the double order quickly too!
Responsive and helpful support staff…
Responsive and helpful support staff and packaging is exemplary. I also like the products!
2026年1月20日
BlackGold Elixir からの回答
Hi Nigel,
Thank you so much for your kind words! We’re delighted to hear you’ve enjoyed both our products and the service from our team. We really appreciate your support and look forward to continuing to provide you with top-quality products and service.
BlackGold Elixir からの回答
Hi James,
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the product and had a positive experience with our team. Your support means a lot to us, and we look forward to serving you again soon.
I have been paying for the product and…
Issues are dealt with in a professional manner. Thank you
2026年1月21日
BlackGold Elixir からの回答
Hi Ruth,
Thank you for sharing your feedback. I sincerely apologize for the issues you experienced over the past few months, this is certainly not the type of experience we wish for our customers.
Our customer service team has already reached out to you to assist and to provide appropriate compensation for the inconvenience caused. We truly appreciate your patience while we worked to resolve this, and your experience will help us improve our processes moving forward.
Thank you again for giving us the opportunity to make this right.
Awesome customer service!
The customer service lady who helped me was very helpful and she solved my issue! Thank you!
2026年1月20日
BlackGold Elixir からの回答
Thank you so much for your kind words, Cindy!
We’re thrilled to hear that your issue was resolved and that you had a positive experience with our team 😊.
We really appreciate your support!
Excellent customer service
Kudos to Chris at Blackgold Elixir NZ for great support: lightning-fast replies, concise and actionable help, and a speedy resolution. Top-notch service!
2026年1月16日
BlackGold Elixir からの回答
Thank you so much, Mademoiselle Claire! 🌟 I’m thrilled to hear you had a great experience. We really appreciate your kind words and support!
Having to chase delivery of orders
When I first signed up for my subscription a few years ago they were great! Great product and great service. Something has changed however and my last 3 orders I’ve had to chase them to deliver: 1. Only part order sent with no information on the remainder - had to follow up (they just didn’t complete my order before sending). 2 & 3: deducted my $$ and I had to follow up after 2 weeks when my order had not been sent (their website states 1 - 7 business days for shipment). I am used to service I used to receive and I’m not prepared to continually chase them each month for my full order to be sent. I sadly have cancelled my subscription because of it.
2026年1月12日
自発的なレビュー
BlackGold Elixir からの回答
Hi Meg,
Thank you for taking the time to share your experience — and I’m truly sorry for the frustration and disappointment you’ve had with your recent orders.
You’re absolutely right to expect the same level of service you previously received, and we sincerely apologize that we fell short over the last few months. This isn’t the experience we want for any of our long-term customers.
Our customer service team has already responded to your email and is working through resolving this directly with you. We appreciate you giving us the opportunity to address the issues raised.
Thank you again for your honest feedback, it’s taken seriously, and we’re actively working to improve our fulfilment process to prevent this from happening again.
They were very considerate over the…
They were very considerate over the xmas period and got my shipment on the way ,I love blackgold and order every couple months absolutely love the stuff
2026年1月7日
BlackGold Elixir からの回答
Thank you so much for your kind words, Aaron! We’re thrilled to hear that your order arrived smoothly over the holidays and that you’re enjoying Blackgold. Your support means the world to us, and we can’t wait to keep providing you with products you love. 🌿✨
Awesome
Awesome super freindly and fast communication.
Such a really helpful excellenct service experienced.
Fantastic product and can't be without it.
Try it you won't regret it...
2025年12月29日
BlackGold Elixir からの回答
Hi Alex,
Thanks so much for your amazing review! 😊 We’re thrilled to hear you’re loving the product and that our team could help out. Your support really means a lot to us!
Questions answered
At this stage I am doing a little research and asking questions. The team were on it so quick and answered question on point. Thanks so much for your service and yes I will purchasing some gummies for my whole family🙂
2025年12月16日
BlackGold Elixir からの回答
Hi Jenny,
Thank you so much for your amazing 5-star review! 🌟 We’re thrilled to hear our team could help quickly and answer all your questions. 😊
We can’t wait for you and your family to try the gummies, hope everyone loves them as much as we do! 🍄💛
Thanks again for your support!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。